★★★★★
based on 4132 reviews published
Latest customer reviews
The site is well designed, with a wide choice of knives, and lots of filtering modules to make sure you find the product you're looking for. The module that lets you choose the engraving on the blade also works very well. A small downside, however: I had a promo code for my order, which was taken into account by the site but not at the time of payment by Paypal. So I had to use another payment method, and it worked. I also got in touch with the manufacturer, who was very quick to respond and solve my problem. So I'm very satisfied with the commercial consideration I was given. And the order arrived in just 1 week, even though I live in Portugal, and was perfectly packaged and conformed to my expectations.
Very good salesman with good communication. I had a problem that was solved very quickly.
Very pleased. A quality knife that hit the mark for Christmas.
Very good and very happy
Very satisfied
The site is very well designed and organized, clear and precise, reliable and Lilian's computer and telephone reception is pleasant, friendly, precise and efficient. A reliable person who deserves my thanks, my congratulations and the expression of my sincere sympathy.
A beautifully crafted knife that exceeds my expectations.
Good service.
Nothing unfavorable to report
Very well done site with a wide range of models. Knives received on time and with great packaging.
Very good, impeccable service, careful and attentive. I recommend it!
Good on all aspects. No complaints.
Wide selection and impeccable quality
Highly effective
Very good, impeccable service. Neat work. Would recommend.
Magnifique et gad damn sa coupe bien ce truc!
As ordered. Very fast delivery and well packaged.
Fast advice and answers via chat.
It's easy to find the right knife for your needs on this site, but delivery tracking on the UPS site is a bit chaotic: very quickly it was posted in transit to Toulouse, then for 3 days there was a warning triangle with a delivery date of February 16, but in fact I was able to pick it up at the relay point on February 12 (dropped off at the relay point at 5:30 pm the day before).
Quick professional response. I did write them in French with a specific request and they responded immediately, even though it was near the end of the workday in France. Their website is clear and easy to navigate, and the financial transaction was smooth and resulted in instant confirmation emails. I'll know better when I receive the knife, but I feel very good so far and would do business with them again. Fred
Super. nothing to say!!! If I have any questions, I get back to you very quickly.
Very nice piece: Very good service and order tracking: I now have a work of art that will accompany me every day.
Super secure packaging and artwork inside. Very short delivery time despite a product that was not in stock. Excellent customer relations and follow-up. An example of a company that many others should follow. Just goes to show that craftsmanship and authenticity still have a bright future ahead of them. Congratulations.
Very good in every way.
Nice website. Found everything I was looking for and more.
Perfect order tracking Perfect order! Packed with care! Very happy Hopefully I'll be able to assemble my knife now 🙂
Everything was great. Easy to order, beautiful engraving and fast delivery. Mega
Very friendly and helpful staff, great service!
My order went very well, the 5-star rating is amply deserved and I'd even give it 20/20.
Impeccable
Well
Easy to order; wide choice of options for choosing your personal knife very fast manufacture and delivery; total satisfaction: the item received is a real jewel, nothing to do with the vulgar Layole found in bazaars and supermarkets; bravo, a superb Made in France creation; I sincerely hope that the Durand company can finally obtain Layole as a registered trademark. (this is my 2nd purchase from Honoré Durand).
Serious, responsive and easy-to-use site. Super-secure parcel delivery. The knives are real works of art. I recommend this site.
Perfect
For me, everything was perfect; very nice site, easy to contact, extremely responsive company, shipping and delivery (in Spain) on time: well done!
Always satisfied with my purchases on this site
We wanted to complete an old order, but couldn't remember exactly what it contained. A short message and we immediately had the information. Delivery a few days later. Always perfect, with the option of having the little message engraved to personalize...
Magnificent work, nothing to complain about
Everything is going great! Gladly again
Super