★★★★★
based on 4197 reviews published
Latest customer reviews
Magnifique et gad damn sa coupe bien ce truc!
As ordered. Very fast delivery and well packaged.
Fast advice and answers via chat.
It's easy to find the right knife for your needs on this site, but delivery tracking on the UPS site is a bit chaotic: very quickly it was posted in transit to Toulouse, then for 3 days there was a warning triangle with a delivery date of February 16, but in fact I was able to pick it up at the relay point on February 12 (dropped off at the relay point at 5:30 pm the day before).
Quick professional response. I did write them in French with a specific request and they responded immediately, even though it was near the end of the workday in France. Their website is clear and easy to navigate, and the financial transaction was smooth and resulted in instant confirmation emails. I'll know better when I receive the knife, but I feel very good so far and would do business with them again. Fred
Super. nothing to say!!! If I have any questions, I get back to you very quickly.
Very nice piece: Very good service and order tracking: I now have a work of art that will accompany me every day.
Super secure packaging and artwork inside. Very short delivery time despite a product that was not in stock. Excellent customer relations and follow-up. An example of a company that many others should follow. Just goes to show that craftsmanship and authenticity still have a bright future ahead of them. Congratulations.
Very good in every way.
Nice website. Found everything I was looking for and more.
Perfect order tracking Perfect order! Packed with care! Very happy Hopefully I'll be able to assemble my knife now 🙂
Everything was great. Easy to order, beautiful engraving and fast delivery. Mega
Very friendly and helpful staff, great service!
My order went very well, the 5-star rating is amply deserved and I'd even give it 20/20.
Impeccable
Well
Easy to order; wide choice of options for choosing your personal knife very fast manufacture and delivery; total satisfaction: the item received is a real jewel, nothing to do with the vulgar Layole found in bazaars and supermarkets; bravo, a superb Made in France creation; I sincerely hope that the Durand company can finally obtain Layole as a registered trademark. (this is my 2nd purchase from Honoré Durand).
Serious, responsive and easy-to-use site. Super-secure parcel delivery. The knives are real works of art. I recommend this site.
Perfect
For me, everything was perfect; very nice site, easy to contact, extremely responsive company, shipping and delivery (in Spain) on time: well done!
Always satisfied with my purchases on this site
We wanted to complete an old order, but couldn't remember exactly what it contained. A short message and we immediately had the information. Delivery a few days later. Always perfect, with the option of having the little message engraved to personalize...
Magnificent work, nothing to complain about
Everything is going great! Gladly again
Super
Perfect navigation. Very neat packaging. Fast, impeccable delivery.
Order placed after 10 days the knife was delivered. Everything went smoothly. I am not 100 percent satisfied with the quality. That's why I only give it a grade of 2. There are a few places that weren't so neatly finished. Otherwise, everything was fine.
The site is sometimes not very user-friendly
Fast delivery and perfect packaging. I highly recommend it.
All perfect!!! Thanks.
Super serious
I'm now on my 6th whetstone on a wooden base, and the delivery times, advice and sales actions are as good as they get for a product that delights all its owners and makes those who don't have one envious! I'm a delighted customer!
EXCELLENT WORK. FAST DELIVERY
Navigation is simple and practical. Product presentation is clear and attractive.
Very good
Great service, even for special requests!
Clear and easy to read, intuitive and fast loading, perhaps the promotional section is a little discreet but the sorting system is very effective, the customizations are well illustrated
Fast
Easy-to-use site Ras
Superb knife received faster than expected and very well protected in its parcel. Gift package and personalized message in an envelope: top service, bravo!