★★★★★
based on 4132 reviews published
Latest positive customer reviews
Very good
Good.
After visiting your Laguiole factory this summer, we decided to purchase one of your knives for one of our grandsons. We are fully satisfied with both the product and your overall service. I recommend your business to potential buyers. Thank you for everything, we still have purchases to make from your establishment in the years to come, and it will be with the same pleasure, I'm sure.cordialement Charles Daniel Giraredclos
Perfect in every way, very good advice via chat, very satisfied, as always.
A well-designed website for knife collectors. The site offers several ranges of knives. It's easy to spend hours researching the knives you want in your collection of Laguiole knives.
The site is pretty clear, and the chat help is top-notch.
Bonjour, félicitations pour la qualité de l'emballage, et l'acceuil téléphonique personne a l'écoute du client, merci .bien cordialement Claudine Goupy
After consulting the website, my account creation was problematic. But thanks to the chat, the problem was solved. So I was able to order 2 knives. Delivery was quick, except that colisimo delivered directly to the letterbox, contrary to what the e-mail told me. I didn't mind, on the contrary. I would like to congratulate you on the packaging. Excellent. The knives correspond to the description. In short, it's PERFECT... Thank you. Just one small question. Why aren't the engravings on the two blades identical?
Very well designed site
The only problem is entering the delivery address when it's different from the billing address. Perfect for the rest
Very good, I recommend!
As I couldn't find the product I was looking for on the website, I contacted the company who were very reactive and I was able to buy the product I wanted.
Everything is perfect
Perfect from start to finish, I love my knife.
Even more choice, and we're perfectly guided in our choice. The redesign of the site is a very good thing, even if it was already very good before.
I received the sommelier knife (olive wood handle) I ordered today. The order went smoothly, I had very nice contacts in France and the quality is excellent.
Received quickly. Beautifully made and conforms to my order. Thank you very much.
Ordering via the site is fairly easy, and Lilian's immediate availability online to answer any questions helped me narrow down my choice of Laguiole and engraving. Fast delivery.
Fine
Very good site, staff who respond quickly to questions and do their best to meet expectations.
A very present team. the site rang and they contacted me immediately to help me place my order. i had them on the phone and i received my knife very quickly.
Perfect, very fast delivery Ras
Xxxx
Fine
Convenient for Internet ordering.
Fast delivery and just what I expected.
At the top! 3rd knife ordered and still very good. Received in a more than reasonable time for a personalized item. Site to recommend
What a pleasure it is to have someone to talk to in the flesh!
Clear and precise.
Serious house and short delivery times
Very good sales approach. Kept me informed at every stage of my order.
Fine, but my name was not engraved even though I had requested it
Excellent store, I recommend it to my friends and family.
A little long for delivery, but otherwise nothing to complain about, I recommend it.
Hello, I am very happy to have ordered an item on your site. Customer service is very friendly and efficient. The delivery was quite fast, but an e-mail or sms indicating the availability of the parcel would have been welcome. My wine waiter is superb. Thank you to your team and I wish you all the best for the future.
Dear Sir or Madam, I have never had a Laguiole knife before, as I was always a little sceptical about the individual shape. Now that I have received my order, I have changed my mind. I have found good communication in the selection of a suitable case and fast and safe postal dispatch. I was very impressed by the shape, the materials used and their workmanship. The knife feels good, has an excellent appearance and TOP quality. It exudes a high level of value. My thanks to the craftsmen who have created this product, which could be described as a work of art. If I needed a gift for a young adult or senior citizen, I would be happy to buy from you again.
EVERYTHING WAS PERFECT, FROM NAVIGATING THE SITE TO PLACING THE ORDER TO DELIVERY.
Very efficient service. Easy to use website and the goods arrived promptly and very well packed. Their products are beautifully crafted too. Would love to visit the shop and museum there sometime
Really impeccable service. In addition to the website, I was able to obtain all the information I required by telephone. Their professionalism and friendliness are to be commended.
Very well run family business with an excellent appearance and uncomplicated ordering and payment process