Reviews Coutellerie de Laguiole Honoré Durand

Very good sales approach. Kept me informed at every stage of my order.

Fine, but my name was not engraved even though I had requested it

Excellent store, I recommend it to my friends and family.

A little long for delivery, but otherwise nothing to complain about, I recommend it.

Hello, I am very happy to have ordered an item on your site. Customer service is very friendly and efficient. The delivery was quite fast, but an e-mail or sms indicating the availability of the parcel would have been welcome. My wine waiter is superb. Thank you to your team and I wish you all the best for the future.

Dear Sir or Madam, I have never had a Laguiole knife before, as I was always a little sceptical about the individual shape. Now that I have received my order, I have changed my mind. I have found good communication in the selection of a suitable case and fast and safe postal dispatch. I was very impressed by the shape, the materials used and their workmanship. The knife feels good, has an excellent appearance and TOP quality. It exudes a high level of value. My thanks to the craftsmen who have created this product, which could be described as a work of art. If I needed a gift for a young adult or senior citizen, I would be happy to buy from you again.

EVERYTHING WAS PERFECT, FROM NAVIGATING THE SITE TO PLACING THE ORDER TO DELIVERY.

Very efficient service. Easy to use website and the goods arrived promptly and very well packed. Their products are beautifully crafted too. Would love to visit the shop and museum there sometime

Really impeccable service. In addition to the website, I was able to obtain all the information I required by telephone. Their professionalism and friendliness are to be commended.

Very well run family business with an excellent appearance and uncomplicated ordering and payment process

Very clear and detailed site.

Manufacture and delivery of a knife that was not in stock within the agreed time (less than 15 days). Excellent work, nothing more to say.

Perfect!

Order perfectly in accordance with my request.

A very well presented site. Wide choice of products.

Navigation to be improved for a clear view of the knives. But very good nonetheless.

Never disappointed. Very high quality product. Keep up the good work and thanks to the whole team for their professionalism.

For me, this is clearly one of the best Laguiole cutleries. The site is simple and practical, customer service is top-notch and delivery is always trouble-free. An address I've already recommended several times to people who have been very happy each time.

Fast delivery. Neatly packaged.

The site is easy to access, simple and the choice of products is very interesting. An extra mention for the quality of the packaging for shipping.

Very helpful on the chat line

Good welcome but lack of order follow-up, still no set date for the course

Excellent craftsmanship and excellent service, as was the delivery, perfectly packaged. I would like to thank you, the craftsmen and specialist traders, for a top-quality couteau. Perfect craftsmanship and excellent communication, also in terms of delivery, perfectly packaged. Thanks to the craftsmen and specialist sellers for a top-of-the-range pocket knife.

Super super knife, great quality, fast delivery, everything worked perfectly. Deserves 12 stars

It was worth the wait! I got a knife that exceeded all my expectations!

Everything OK, nothing to complain about, Thank you

Everything went great!

Fast service, perfect packaging with all necessary documents (warranty, maintenance, ...)

Super service ! The knife arrived 1 week after ordering. I had ordered the sheath too big. 1 day later I got the message that they would send me the right size for the knife and the 95 cents would be credited back to my account. All thumbs up !!!! Would order there again immediately

We are very satisfied with the quality of your products, we also got in touch with you very easily, we appreciated your great availability.

Received my knife on time beautiful item very nice finish

Without doubt one of my best online shopping experiences. The site is extremely well designed, the chat option and the quality of the information provided by Julian are perfect. In addition, my email queries were dealt with very quickly and the quality of the answers was impeccable. Delivery went very smoothly, and the knife was perfectly protected thanks to its careful, sturdy packaging. If there was a sixth star, I would have given it without hesitation. Many thanks to Julian for his responsiveness and all his advice.

Perfect site for choosing products and ordering in the best conditions.

As perfect as ever

Fast and careful delivery.

Top customer service Beautiful work

It would be wise to specify delivery times.

Clear, well-illustrated site, very realistic with photos of items and explanations given. Good choice of products. Fairly fast delivery: one small downside, however. A Colissimo routing error meant that what was a nice birthday present arrived a day too late. What a shame!

Nothing to report

The service outstanding and personal contact is imbedded in the e-commerce proces!