★★★★★
based on 4197 reviews published
Latest customer reviews
Excellent quality knife. Very good delivery time. Thank you
Practical and easy to use
This company offers a very good price-performance ratio. Contacting them is easy and works very well online. The products are worth their price.
Great. It made a lucky man
Superb knife, fast delivery, excellent after-sales service
After contact perfect delivery thanks again
Very clear easy to choose
Very good quality product
No complaints
The choice of options makes it easy to find the perfect knife. Very fast delivery, very well packaged with "instructions for use" for maintenance, perfect.
Easy ordering, fast delivery and great packaging!
They are very responsive and professional. They want to make their customers happy. I enjoy the emails received from them due to them not being native English speakers. Pretty funny! Good people and good company.
Well-designed
The delivery was fast, the goods (knives and whetstone) were packed very securely, and the goods are also great! The only thing I find impractical is the navigation when ordering: instead of "hundreds of knives" I would prefer to see a selection of features (material for handle, type of steel, size, blade shape, type of bee, ...). Perhaps a drawing with measurements would also be useful, because my first impression of the knife when I unpacked it was that it was rather small - perhaps I would have ordered the next size up if I had seen the measurements.
Perfect
Very responsive to readjust and complete my order. Exchange of emails and telephone reception extremely friendly and efficient. On the other hand, I give a zero score to the Colissimo service (which fortunately does not depend on La Coutellerie). The deliveryman calls me on the intercom and informs me that he's leaving the parcel in the driveway of my building. I can't say anything. Of course, there was no signature and no possibility of making the slightest reservation if that had proved necessary. Lousy postal service. Fortunately, the quality of the product and the service make up for this lamentable service.
The knives are of excellent quality.
Fast
Everything perfect Fast delivery
Excellent telephone and chat support when I placed my order. Availability and friendliness of the team.
Very quick and easy to choose
Relatively complete site, it would just miss to set up a visualization of the product especially when one orders a personalized knife!
Very clear website, easy to navigate and quickly found what I was looking for! The order was processed promptly and the desired goods arrived quickly at my home! Very good
Very good, impeccable service, careful and attentive. I recommend it!
Very good
Very serious site Professional who gave me very good information I recommend this site
A high-quality company. People who listen and give very good advice. I can only recommend them. Many thanks to them.
Perfect
Highest quality and great customer contact
No problems
Fast and problem-free shipping, the quality of the goods speaks for itself!
Excellent fast and secure delivery the parcel is very well packed i am very satisfied
Order as requested. Short delivery times and perfect packaging.
Too bad you can't check the order (especially the engraving data) or receive a confirmation e-mail to validate the order.
Serious craftsmen, very good communication, fairly fast service and my knife is beautiful! Nice work once again (my first purchase was as a gift for my brother and the knife was already superb, this time the knife was for me! ) I'm delighted with my purchase. Thank you very much.
Site worthy of the product
Very good.
Ras!
Excellent advice and support. The design of the knife and the quality are outstanding, even additional hand chasing was applied. Unreserved top recommendation!
Following delivery to a different relay point, the seller's online service was very attentive, courteous and efficient in quickly rectifying the situation, despite the small purchase price.