/10
★★★★★
based on 4021 reviews published
★★★★★
based on 4021 reviews published
Latest customer reviews
5
/5
★★★★★
Beautiful knife
Acheteur Vérifié
purchased on 18/12/2020
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5
/5
★★★★★
At the top
Acheteur Vérifié
purchased on 23/01/2021
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3
/5
★★★☆☆
Unsharpened blade
Acheteur Vérifié
purchased on 17/01/2021
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5
/5
★★★★★
Superb
Acheteur Vérifié
purchased on 06/12/2020
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5
/5
★★★★★
The website is very well designed, the products are clearly visible, I received my product in a few days, in a gift bag as requested.
Acheteur Vérifié
purchased on 09/12/2020
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5
/5
★★★★★
Very satisfied, fast delivery.
Acheteur Vérifié
purchased on 15/02/2021
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5
/5
★★★★★
Rather ergonomic yes
Acheteur Vérifié
purchased on 09/02/2021
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3
/5
★★★☆☆
I find that you order a knife that arrives with a defect and you are told that it has been checked by their service and no problem but I am asked to return the product without problem and I am told there is a defect so refund within a day and no more news since the order I think they should take products and orders from more serious customers.
Acheteur Vérifié
purchased on 19/01/2021
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Answer from Coutellerie de Laguiole Honoré Durand
Hello Sir, Thank you for your message. On receipt, you informed us that the Laguiole knife you had received was not to your liking. We advised you to return the Laguiole knife to us, leaving you the choice of which solution you would prefer: reworking the Laguiole knife received in the workshop, exchanging it for a new one, or cancelling and refunding the order.
After several exchanges, we agreed together that we would cancel and refund the order. If you have the opportunity to visit Laguiole, I invite you to discover our production (and our crafts) in situ.
Sincerely, Honoré Durand
After several exchanges, we agreed together that we would cancel and refund the order. If you have the opportunity to visit Laguiole, I invite you to discover our production (and our crafts) in situ.
Sincerely, Honoré Durand
5
/5
★★★★★
We and our family have been customers for years. The knives are beautiful, high quality and unique. The kit we just bought seems perfect and will certainly please the patriarch of the family for his birthday. An original gift idea.
Acheteur Vérifié
purchased on 14/02/2021
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4
/5
★★★★☆
The site is well designed, with a wide choice of knives, and lots of filtering modules to make sure you find the product you're looking for. The module that lets you choose the engraving on the blade also works very well. A small downside, however: I had a promo code for my order, which was taken into account by the site but not at the time of payment by Paypal. So I had to use another payment method, and it worked. I also got in touch with the manufacturer, who was very quick to respond and solve my problem. So I'm very satisfied with the commercial consideration I was given. And the order arrived in just 1 week, even though I live in Portugal, and was perfectly packaged and conformed to my expectations.
Acheteur Vérifié
purchased on 08/02/2021
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5
/5
★★★★★
Very good salesman with good communication. I had a problem that was solved very quickly.
Acheteur Vérifié
purchased on 08/12/2020
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5
/5
★★★★★
Very pleased. A quality knife that hit the mark for Christmas.
Acheteur Vérifié
purchased on 06/12/2020
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5
/5
★★★★★
Very good and very happy
Acheteur Vérifié
purchased on 05/02/2021
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 12/12/2020
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5
/5
★★★★★
The site is very well designed and organized, clear and precise, reliable and Lilian's computer and telephone reception is pleasant, friendly, precise and efficient. A reliable person who deserves my thanks, my congratulations and the expression of my sincere sympathy.
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
A beautifully crafted knife that exceeds my expectations.
Acheteur Vérifié
purchased on 12/02/2021
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4
/5
★★★★☆
Good service.
Acheteur Vérifié
purchased on 29/01/2021
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5
/5
★★★★★
Nothing unfavorable to report
Acheteur Vérifié
purchased on 07/01/2021
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5
/5
★★★★★
Very well done site with a wide range of models. Knives received on time and with great packaging.
Acheteur Vérifié
purchased on 27/12/2020
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Acheteur Vérifié
purchased on 25/12/2020
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5
/5
★★★★★
Good on all aspects. No complaints.
Acheteur Vérifié
purchased on 04/01/2021
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5
/5
★★★★★
Wide selection and impeccable quality
Acheteur Vérifié
purchased on 26/12/2020
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5
/5
★★★★★
Highly effective
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Very good, impeccable service. Neat work. Would recommend.
Acheteur Vérifié
purchased on 26/12/2020
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5
/5
★★★★★
Magnifique et gad damn sa coupe bien ce truc!
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
As ordered. Very fast delivery and well packaged.
Acheteur Vérifié
purchased on 13/01/2021
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5
/5
★★★★★
Fast advice and answers via chat.
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
It's easy to find the right knife for your needs on this site, but delivery tracking on the UPS site is a bit chaotic: very quickly it was posted in transit to Toulouse, then for 3 days there was a warning triangle with a delivery date of February 16, but in fact I was able to pick it up at the relay point on February 12 (dropped off at the relay point at 5:30 pm the day before).
Acheteur Vérifié
purchased on 05/02/2021
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5
/5
★★★★★
Quick professional response. I did write them in French with a specific request and they responded immediately, even though it was near the end of the workday in France. Their website is clear and easy to navigate, and the financial transaction was smooth and resulted in instant confirmation emails. I'll know better when I receive the knife, but I feel very good so far and would do business with them again.
Fred
Verified Purchaser
purchased on 15/02/2021
5
/5
★★★★★
Super. nothing to say!!! If I have any questions, I get back to you very quickly.
Acheteur Vérifié
purchased on 01/02/2021
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