★★★★★
based on 4132 reviews published
Latest customer reviews
A house of great quality and confidence
Well-designed site, clear and easy to use, responsive chat help, good advice, you get the feeling that people really know their products and know how to guide you without pushing you to buy. It's nice not to have to deal with carpetbaggers like we see too often. I highly recommend Durand cutlery to anyone who talks to me about layole or my knife. Whether on the internet or in the store, the passion that drives the staff is the same. Thank you again.
I received the knife. Another fine piece of French craftsmanship. Also, bravo; last year you took a legal step forward so that a knife bearing the Layole name could be made only in the village of Laguiole. The battle isn't over yet. But the hope of a positive conclusion is highly likely within a reasonable timeframe. A discerning collector of this uniquely designed knife should only buy from one of the village's two major foundries. Unless there's a small independent artisan. I don't know about that. I've never been to the village.
Magnificent knife (damascus blade and mammoth molar handle) received on time. Order tracking is very responsive, and you can choose the blade and handle material from photos. A completely personalized gift.
Super communication, super quality! Always happy to come back!
Chapeau Layole thanks to the next one.
Very good house with excellent products and very good customer service! I'm delighted.
Online chat with the sales department to put together the right knife options worked very well, all questions could be clarified directly. Order processing afterwards without any problems with clear order confirmation and information about the expected delivery date. Top service for top products!
Everything went very well from order to delivery
Everything went great? Beautiful sheath and fast shipping. Gladly again.
Impeccable service fast delivery i am a good customer of honoré DURAND i often order knives in kits
Fast delivery, great kit!
Good.
Good and clear explanations
Extra
Very good.
VOIR mon MAIL de ce MIDI TRès Belle Réalisation , Délai Respecté , Relation Commerciale à Recommander
Excellent virtual welcome, and perfect communication and advice. I recommend
Very good customer service
Very satisfied with the product and delivery
As expected
Superb knife. High quality. Excellent service. Would recommend.
Lilian, the web master, was very helpful and guided me in my choice. The knife is sturdy, elegant and has a very high quality finish. It is SUPERB. Delivery was very fast, so I recommend this master blacksmith.
Fairly easy
Thank you for your professionalism. I'm just waiting for my case.
It's perfect, my friend who received the gift is delighted with the complete set of knives and forks. High quality work and very good service. Thanks again for the prompt delivery.
Hello, Madam Sir. I have just received my knife on time, Order AEVBPBTGG - the follow-up, by e-mail, and SMS, is efficient. It's a pleasure to use it, it's perfectly finished! And as a sales argument, you can specify that juniper wood is fragrant, it's very pleasant even if it won't last for years... You can publish my comments, no worries !!! cordially.
Some of the translations into German on the homepage are not ideal. Navigation is also not easy everywhere. The customer service is great: communication in German, flexible and patient!
Super. ALL CLEAR. I'LL KEEP YOUR ADDRESS FOR KNIVES. A BIG THANK YOU
Order received on time, fully satisfied thank you
Very complete site and great customer service! I placed a last-minute order with a very short deadline. After receiving telephone confirmation that the order could be processed, I received my custom-made knife a day ahead of schedule.
Fairly compliant product, some chip residue.
Very nice knife and very pleased with the engraving. I recommend it!
Very very satisfied with my purchase, good steel, impeccable finish, construction and shipping times correct, good grip, I already like it a lot!:)
Order very well packaged.
Everything was perfect from order to delivery.
Ordering process ok, site occasionally changes language (no problem), sometimes you have to think about what is meant due to the machine translation of DeepL. Delivery still within the announced period.
Ordering site not very clear
No complaints. Fast delivery and quality product.
Well received my order for a shipment in the DOM-TOM very fast shipment, the knife is beautiful proud to have a laguiole in my pocket communication and 10 / 10 I was very well informed and listen I thank all the team, packaging is neat I even had the right to a gift packaging again a big thank you to you Eddy