★★★★★
based on 4132 reviews published
Latest positive customer reviews
The knife model I had chosen was no longer in stock. After contacting customer service, a production run was launched without delay. Thank you!
Excellent advice, responsive, kind and friendly, I can wholeheartedly recommend this company.
Nice product. Fast processing. Responsive even to telephone requests, with professionalism and availability.
Très beaux couteaux. Merci beaucoup.
Very good - Magnificent knife
Correct
Fast, careful shipment
Local, real craftsmanship and very friendly. Highly recommend.
Thank you very much for this beautiful knife: very well finished, beautiful object. And the shipment was received on time. Thank you
Fast and accurate shipping
Magnificent knife, just as I expected. Fast and careful shipment.
Wide choice of customization options on the site. Clean, easy-to-use website. Once the order was placed, the online chat allowed me to get a quick answer as to the progress of my order. Knife received as requested. Very beautiful and high quality.
Thank you for your availability and for the quality of the work. First knife "sharp" for my son... he was proud as anything that it was "so beautiful".
Everything went well, the order, the information on the (fast) production times and the parcel received on time, the recipient is very satisfied.
Knife kit received on time and as expected. One of the knives already assembled, great quality.
Serious fast really pleased I recommend
Beautiful product and very fast delivery
A few things to review on the operation of the site otherwise nothing to complain about the products delivered they are perfect
Fine
As a last-minute gift. A really efficient live chat service, professional and commercial in the best sense of the word. Order received on time and gift-wrapped. Perfect! And thank you 🙂
A delight to assemble knives yourself, Chapeau H Durand. I recommend it, thank you.
All right!
A very friendly telephone reception, a person who listens and gives very good advice, being patient and efficient. I was in a bit of a hurry for Christmas and I received my product ahead of time. Product conforms to the photo and is of excellent quality.
Product conforms to order. Shipped on time. Gift offered, great care taken in preparation and packaging.
Perfect, perfect and perfect again. A service worthy of Laguiole knives, a product made in France. I recommend you and you are in my favorites.
Correct deadline met
This gift will be much appreciated by the recipient. Thank you Laguiole.
I recommend without hesitation beautiful knives and order received ahead of schedule.
Package arrived on time and very well packaged.
The translation of the page content is slightly off (but you know what is meant ...) - but the response to inquiries and special requests is lightning fast and friendly. And it worked. The delivery arrived within two or three days - and that in the run-up to Christmas. Chapeau!
Very interesting site, a craftsman who listens to you and is very accommodating. Fast delivery. Highly recommend.
Thank you for your warm welcome
Not being a computer geek, our daughter took care of it and very much appreciated the exchange with your services to perfect my order and obtain the result in accordance with our wish with delivery on the 19th, 3 days after the order, who could say better?
Okokpk
Very nice products, shipped in a reasonable time.
Delivery arrived late, but material perfect.
Very original idea for fans of the brand and DIY enthusiasts. The description is a bit confusing, with/without engraving, etc. I clicked on 'kit' and was taken to another page. Validation very easy, payment reliable, order ready the day after my order! delivery as fast as possible and often informed! Top packaging, well protected and my kit is gift-wrapped! I'm waiting to see what's inside when I give it as a gift. Purchase is just one recommendation away, but I also validate this 200%.
Superb knife! You can see the quality! A real surprise when I discovered the parcel. A magnificent jewel! Can't wait to give it away.
Hello. I was contacted several times, by sms and phone, for details on my order, you can immediately feel the seriousness, this concern for customer satisfaction is impressive nowadays. My product arrived safely, conforming to my order, of good quality and with very careful packaging. Thank you very much.
I ordered 2 knives with engravings the knives are beautiful, nice finish the engraving is nice but could be darker. the general packaging is very solid on the other hand the packaging of the knife should be a little more elaborate like (cardboard box presentation) especially that these two knives will be gifts the packaging received is not chic at all!!!!