★★★★★
based on 4132 reviews published
Latest customer reviews
Ras all was nickel
Efficient, fast and high-quality objects
Crystal-clear service
Serious site! Order received promptly.
Fast, impeccable service
Fast, neat, perfectly packaged
Very happy with the product ordered. Very good quality and well packaged. Delivery was on time.
Nothing to say, quick, but we'll have to see over time how good the knives are.
Very intuitive site, a little slow Ordered received exactly what was seen on the site. Thank you!
Easy to use
The site is slow. My address in Canada did not print the province information even though it is provided. The shipping service is very responsive.
Very satisfied as always.
Beautiful knife, very well packaged. Received on time. THANK YOU !!!!!!
The items for sale are of very high quality, with a perfect finish, and are sent quickly, by registered post and in careful, secure packaging... an excellent site on which I have made several purchases after visiting the LAGUIOLE forge and seeing the care taken in manufacture.
Order sent quickly with perfect packaging and very good quality as usual.
Bonjour je suis très content de mon couteau belle réalisation merci beaucoup
Top packaging Fast In a word: I recommend
Very nice quality products
Not easy to find on the site what I was looking for but then order delivered very quickly but I did not know the delivery time. It should be written down before payment
Thank you for your efficiency.
Fine
Nice item, as per my request. Top quality material and finish. Very good relationship with the manufacturer, sense of service and customer satisfaction.
No complaints. Thank you
Serious and fast seller article conforms to the description
Excellent site
Very good service order received on time Super
Item conforms to order form. Very responsive site
Very good reception during contacts. Quality product. Shipment carried out on time.
1 ere cde !! it's perfect !!! irreproachable service ! articles completely conform to my expectations . merci
Nothing to complain about... beautiful knife
Order arrived quite quickly, packaging really well done. Impossible for the knife to get damaged. Incredible quality knife.
One of the worst customer services I know! Incorrect information about the delivery date is given on the homepage. When I ordered, I was told 1-3 days with express delivery. After ordering I receive an e-mail with a delivery in 8-10 days. Spent over 50 euros on express delivery for nothing. Customer service does not recognize any mistakes. Ordered there last time. If you could give 0 stars, I would. I will never order from such a fraudulent company again, even though I have already spent over 3000 euros on their products!
- on Monday 25.11.2019 at 12:27 we put it into production by informing you at the same time by e-mail about this production process with a production time of 8 to 12 days (you confirm that you have received this information) - the package leaves for you on Thursday 28.11.2019 at Fedex (3 working days after your order) - the package will be delivered to you by Fedex on Friday 29.11.2019 at 13:45 - on 09.12.2019 (10 days after delivery.......) contact us to express your deep dissatisfaction....... and ask us for a refund of the order and shipping costs; we of course accept on the goods, but we refuse to refund the shipping costs, hence your very negative evaluation and your deep dissatisfaction. I wish you a good continuation and a Merry Christmas and New Year.Honoré Durand
Compliant in every respect and fast delivery. Would recommend.
Help with ordering and receiving a very nice knife. Thank you very much
Magnificent knives, I've just received them, they correspond to what I asked for, I live on Reunion Island, the delivery time is normal, nothing to say, well done to the whole company, keep up the good work, thank you.
Nothing to say, everything matched my expectations and delivery was fast!
Perfect
Satisfied with my purchase
Fast, very very well packaged. Nothing to say, very professional.
Very fast and careful delivery. Very friendly and helpful staff. Highly recommend