★★★★★
based on 4192 reviews published
Latest customer reviews
Fine
Nice item, as per my request. Top quality material and finish. Very good relationship with the manufacturer, sense of service and customer satisfaction.
No complaints. Thank you
Serious and fast seller article conforms to the description
Excellent site
Very good service order received on time Super
Item conforms to order form. Very responsive site
Very good reception during contacts. Quality product. Shipment carried out on time.
1 ere cde !! it's perfect !!! irreproachable service ! articles completely conform to my expectations . merci
Nothing to complain about... beautiful knife
Order arrived quite quickly, packaging really well done. Impossible for the knife to get damaged. Incredible quality knife.
One of the worst customer services I know! Incorrect information about the delivery date is given on the homepage. When I ordered, I was told 1-3 days with express delivery. After ordering I receive an e-mail with a delivery in 8-10 days. Spent over 50 euros on express delivery for nothing. Customer service does not recognize any mistakes. Ordered there last time. If you could give 0 stars, I would. I will never order from such a fraudulent company again, even though I have already spent over 3000 euros on their products!
- on Monday 25.11.2019 at 12:27 we put it into production by informing you at the same time by e-mail about this production process with a production time of 8 to 12 days (you confirm that you have received this information) - the package leaves for you on Thursday 28.11.2019 at Fedex (3 working days after your order) - the package will be delivered to you by Fedex on Friday 29.11.2019 at 13:45 - on 09.12.2019 (10 days after delivery.......) contact us to express your deep dissatisfaction....... and ask us for a refund of the order and shipping costs; we of course accept on the goods, but we refuse to refund the shipping costs, hence your very negative evaluation and your deep dissatisfaction. I wish you a good continuation and a Merry Christmas and New Year.Honoré Durand
Compliant in every respect and fast delivery. Would recommend.
Help with ordering and receiving a very nice knife. Thank you very much
Magnificent knives, I've just received them, they correspond to what I asked for, I live on Reunion Island, the delivery time is normal, nothing to say, well done to the whole company, keep up the good work, thank you.
Nothing to say, everything matched my expectations and delivery was fast!
Perfect
Satisfied with my purchase
Fast, very very well packaged. Nothing to say, very professional.
Very fast and careful delivery. Very friendly and helpful staff. Highly recommend
Very nice products.
Very good, good communication and magnificent quality of work.
Very nice product, well protected by the packaging. Delivery on time.
I was completely satisfied with the site.
Beautiful knife. Thank you
A very serious company that can be trusted 100%.
I went straight to the Layole boutique with my family, where I chose a Layole for my upcoming birthday on December 13. I liked the store and the welcome, just like at the factory we visited. So this new online purchase at layole.com is for my father, who's going to give it to my mother. Noys avons aimé "laguiole Honoré Durand" bonne continuation
Very good.
Beautifully finished, high-quality knife.
Not always easy to find the steel and wood choices. Missing a photo of the wood next to its name.
Perfectly executed order with the right presentation! The quality is perfect. Perfect.
Fast delivery, no nasty surprises
Delivery on time and even ahead of schedule. Very well finished knife, superb !!!!!! Thank you.
This was a great web site to use, it was easy to navigate, provided a great background on the company and their products, as well as answering important questions such as international shipping. Plus it presented and detailed all it products well, with good product photos and detailed descriptions.
Superbly presented, corresponding to the original.
Excellent site, delivered quickly and as ordered
No problems encountered
Perfect
Thank you very much received before the family reunion, nice product Have a nice holidays
Very good