/10
★★★★★
based on 4104 reviews published
★★★★★
based on 4104 reviews published
Latest customer reviews
4
/5
★★★★☆
A little long for delivery, but otherwise nothing to complain about, I recommend it.
Acheteur Vérifié
purchased on 17/10/2020
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5
/5
★★★★★
Hello, I am very happy to have ordered an item on your site. Customer service is very friendly and efficient. The delivery was quite fast, but an e-mail or sms indicating the availability of the parcel would have been welcome. My wine waiter is superb. Thank you to your team and I wish you all the best for the future.
Acheteur Vérifié
purchased on 18/09/2020
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5
/5
★★★★★
Dear Sir or Madam, I have never had a Laguiole knife before, as I was always a little sceptical about the individual shape. Now that I have received my order, I have changed my mind. I have found good communication in the selection of a suitable case and fast and safe postal dispatch. I was very impressed by the shape, the materials used and their workmanship. The knife feels good, has an excellent appearance and TOP quality. It exudes a high level of value. My thanks to the craftsmen who have created this product, which could be described as a work of art. If I needed a gift for a young adult or senior citizen, I would be happy to buy from you again.
Verifizierter Käufer
purchased on 12/10/2020
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5
/5
★★★★★
EVERYTHING WAS PERFECT, FROM NAVIGATING THE SITE TO PLACING THE ORDER TO DELIVERY.
Acheteur Vérifié
purchased on 02/09/2020
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5
/5
★★★★★
Very efficient service. Easy to use website and the goods arrived promptly and very well packed. Their products are beautifully crafted too. Would love to visit the shop and museum there sometime
Verified Purchaser
purchased on 16/10/2020
5
/5
★★★★★
Really impeccable service. In addition to the website, I was able to obtain all the information I required by telephone. Their professionalism and friendliness are to be commended.
Acheteur Vérifié
purchased on 06/09/2020
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5
/5
★★★★★
Very well run family business with an excellent appearance and uncomplicated ordering and payment process
Verifizierter Käufer
purchased on 20/10/2020
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5
/5
★★★★★
Very clear and detailed site.
Acheteur Vérifié
purchased on 28/09/2020
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5
/5
★★★★★
Manufacture and delivery of a knife that was not in stock within the agreed time (less than 15 days). Excellent work, nothing more to say.
Acheteur Vérifié
purchased on 02/10/2020
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 08/10/2020
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5
/5
★★★★★
Order perfectly in accordance with my request.
Acheteur Vérifié
purchased on 22/09/2020
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5
/5
★★★★★
A very well presented site. Wide choice of products.
Acheteur Vérifié
purchased on 21/09/2020
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4
/5
★★★★☆
Navigation to be improved for a clear view of the knives. But very good nonetheless.
Acheteur Vérifié
purchased on 22/07/2020
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5
/5
★★★★★
Never disappointed. Very high quality product. Keep up the good work and thanks to the whole team for their professionalism.
Acheteur Vérifié
purchased on 26/09/2020
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5
/5
★★★★★
For me, this is clearly one of the best Laguiole cutleries. The site is simple and practical, customer service is top-notch and delivery is always trouble-free. An address I've already recommended several times to people who have been very happy each time.
Acheteur Vérifié
purchased on 12/09/2020
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4
/5
★★★★☆
Fast delivery. Neatly packaged.
Acheteur Vérifié
purchased on 13/09/2020
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5
/5
★★★★★
The site is easy to access, simple and the choice of products is very interesting. An extra mention for the quality of the packaging for shipping.
Acheteur Vérifié
purchased on 19/09/2020
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5
/5
★★★★★
Very helpful on the chat line
Verified Purchaser
purchased on 19/10/2020
3
/5
★★★☆☆
Good welcome but lack of order follow-up, still no set date for the course
Acheteur Vérifié
purchased on 26/09/2020
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Answer from Coutellerie de Laguiole Honoré Durand
Thank you for your comment, which will help us to improve.
As indicated on the product sheet, a course takes place when 4 participants are present on the same date. We do our best to find a date that suits you and all our customers. Sincerely, Honoré Durand
As indicated on the product sheet, a course takes place when 4 participants are present on the same date. We do our best to find a date that suits you and all our customers. Sincerely, Honoré Durand
5
/5
★★★★★
Excellent craftsmanship and excellent service, as was the delivery, perfectly packaged. I would like to thank you, the craftsmen and specialist traders, for a top-quality couteau.
Perfect craftsmanship and excellent communication, also in terms of delivery, perfectly packaged. Thanks to the craftsmen and specialist sellers for a top-of-the-range pocket knife.
Verifizierter Käufer
purchased on 15/09/2020
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5
/5
★★★★★
Super super knife, great quality, fast delivery, everything worked perfectly. Deserves 12 stars
Verifizierter Käufer
purchased on 04/10/2020
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5
/5
★★★★★
It was worth the wait! I got a knife that exceeded all my expectations!
Verifizierter Käufer
purchased on 20/09/2020
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5
/5
★★★★★
Everything OK, nothing to complain about, Thank you
Acheteur Vérifié
purchased on 16/09/2020
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5
/5
★★★★★
Everything went great!
Verifizierter Käufer
purchased on 20/09/2020
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5
/5
★★★★★
Fast service, perfect packaging with all necessary documents (warranty, maintenance, ...)
Acheteur Vérifié
purchased on 20/09/2020
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5
/5
★★★★★
Super service !
The knife arrived 1 week after ordering. I had ordered the sheath too big. 1 day later I got the message that they would send me the right size for the knife and the 95 cents would be credited back to my account. All thumbs up !!!! Would order there again immediately
Verifizierter Käufer
purchased on 26/09/2020
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5
/5
★★★★★
We are very satisfied with the quality of your products, we also got in touch with you very easily, we appreciated your great availability.
Acheteur Vérifié
purchased on 15/09/2020
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5
/5
★★★★★
Received my knife on time beautiful item very nice finish
Acheteur Vérifié
purchased on 17/09/2020
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5
/5
★★★★★
Without doubt one of my best online shopping experiences. The site is extremely well designed, the chat option and the quality of the information provided by Julian are perfect. In addition, my email queries were dealt with very quickly and the quality of the answers was impeccable. Delivery went very smoothly, and the knife was perfectly protected thanks to its careful, sturdy packaging. If there was a sixth star, I would have given it without hesitation. Many thanks to Julian for his responsiveness and all his advice.
Acheteur Vérifié
purchased on 16/09/2020
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5
/5
★★★★★
Perfect site for choosing products and ordering in the best conditions.
Acheteur Vérifié
purchased on 11/09/2020
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