/10
★★★★★
based on 4104 reviews published
★★★★★
based on 4104 reviews published
Latest customer reviews
5
/5
★★★★★
As perfect as ever
Acheteur Vérifié
purchased on 19/09/2020
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5
/5
★★★★★
Fast and careful delivery.
Acheteur Vérifié
purchased on 19/09/2020
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5
/5
★★★★★
Top customer service Beautiful work
Acheteur Vérifié
purchased on 18/09/2020
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4
/5
★★★★☆
It would be wise to specify delivery times.
Acheteur Vérifié
purchased on 09/09/2020
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5
/5
★★★★★
Clear, well-illustrated site, very realistic with photos of items and explanations given. Good choice of products. Fairly fast delivery: one small downside, however. A Colissimo routing error meant that what was a nice birthday present arrived a day too late. What a shame!
Acheteur Vérifié
purchased on 06/09/2020
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5
/5
★★★★★
Nothing to report
Acheteur Vérifié
purchased on 05/09/2020
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5
/5
★★★★★
The service outstanding and personal contact is imbedded in the e-commerce proces!
Verified Purchaser
purchased on 21/09/2020
5
/5
★★★★★
Excellent quality knife. Very good delivery time. Thank you
Acheteur Vérifié
purchased on 30/08/2020
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5
/5
★★★★★
Practical and easy to use
Acheteur Vérifié
purchased on 02/09/2020
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5
/5
★★★★★
This company offers a very good price-performance ratio. Contacting them is easy and works very well online. The products are worth their price.
Verifizierter Käufer
purchased on 09/09/2020
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5
/5
★★★★★
Great. It made a lucky man
Acheteur Vérifié
purchased on 04/09/2020
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5
/5
★★★★★
Superb knife, fast delivery, excellent after-sales service
Acheteur Vérifié
purchased on 02/09/2020
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5
/5
★★★★★
After contact perfect delivery thanks again
Acheteur Vérifié
purchased on 22/08/2020
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5
/5
★★★★★
Very clear easy to choose
Acheteur Vérifié
purchased on 27/08/2020
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5
/5
★★★★★
Very good quality product
Acheteur Vérifié
purchased on 25/08/2020
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5
/5
★★★★★
No complaints
Acheteur Vérifié
purchased on 29/08/2020
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5
/5
★★★★★
The choice of options makes it easy to find the perfect knife. Very fast delivery, very well packaged with "instructions for use" for maintenance, perfect.
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
Easy ordering, fast delivery and great packaging!
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
They are very responsive and professional. They want to make their customers happy. I enjoy the emails received from them due to them not being native English speakers. Pretty funny! Good people and good company.
Verified Purchaser
purchased on 20/08/2020
5
/5
★★★★★
Well-designed
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
The delivery was fast, the goods (knives and whetstone) were packed very securely, and the goods are also great!
The only thing I find impractical is the navigation when ordering: instead of "hundreds of knives" I would prefer to see a selection of features (material for handle, type of steel, size, blade shape, type of bee, ...). Perhaps a drawing with measurements would also be useful, because my first impression of the knife when I unpacked it was that it was rather small - perhaps I would have ordered the next size up if I had seen the measurements.
Verifizierter Käufer
purchased on 29/08/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 15/08/2020
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5
/5
★★★★★
Very responsive to readjust and complete my order. Exchange of emails and telephone reception extremely friendly and efficient. On the other hand, I give a zero score to the Colissimo service (which fortunately does not depend on La Coutellerie). The deliveryman calls me on the intercom and informs me that he's leaving the parcel in the driveway of my building. I can't say anything. Of course, there was no signature and no possibility of making the slightest reservation if that had proved necessary. Lousy postal service. Fortunately, the quality of the product and the service make up for this lamentable service.
Acheteur Vérifié
purchased on 15/08/2020
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5
/5
★★★★★
The knives are of excellent quality.
Acheteur Vérifié
purchased on 30/07/2020
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5
/5
★★★★★
Fast
Acheteur Vérifié
purchased on 25/08/2020
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5
/5
★★★★★
Everything perfect Fast delivery
Verifizierter Käufer
purchased on 17/08/2020
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5
/5
★★★★★
Excellent telephone and chat support when I placed my order. Availability and friendliness of the team.
Acheteur Vérifié
purchased on 11/08/2020
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5
/5
★★★★★
Very quick and easy to choose
Acheteur Vérifié
purchased on 10/08/2020
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4
/5
★★★★☆
Relatively complete site, it would just miss to set up a visualization of the product especially when one orders a personalized knife!
Acheteur Vérifié
purchased on 21/08/2020
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5
/5
★★★★★
Very clear website, easy to navigate and quickly found what I was looking for! The order was processed promptly and the desired goods arrived quickly at my home! Very good
Verifizierter Käufer
purchased on 18/08/2020
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