/10
★★★★★
based on 4056 reviews published
★★★★★
based on 4056 reviews published
Latest customer reviews
5
/5
★★★★★
I am completely satisfied with my order: the product (cheese knife) was as pictured on the website, well packaged and delivered promptly.
Acheteur Vérifié
purchased on 08/12/2019
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5
/5
★★★★★
The knife model I had chosen was no longer in stock. After contacting customer service, a production run was launched without delay. Thank you!
Acheteur Vérifié
purchased on 12/12/2019
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5
/5
★★★★★
Excellent advice, responsive, kind and friendly, I can wholeheartedly recommend this company.
Acheteur Vérifié
purchased on 21/12/2019
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5
/5
★★★★★
Nice product. Fast processing. Responsive even to telephone requests, with professionalism and availability.
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
Très beaux couteaux. Merci beaucoup.
Verifizierter Käufer
purchased on 13/12/2019
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5
/5
★★★★★
Very good - Magnificent knife
Acheteur Vérifié
purchased on 26/12/2019
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5
/5
★★★★★
Correct
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
Fast, careful shipment
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
Local, real craftsmanship and very friendly. Highly recommend.
Acheteur Vérifié
purchased on 24/12/2019
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5
/5
★★★★★
Thank you very much for this beautiful knife: very well finished, beautiful object. And the shipment was received on time. Thank you
Acheteur Vérifié
purchased on 19/12/2019
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5
/5
★★★★★
Fast and accurate shipping
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Magnificent knife, just as I expected. Fast and careful shipment.
Acheteur Vérifié
purchased on 21/12/2019
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5
/5
★★★★★
Wide choice of customization options on the site. Clean, easy-to-use website. Once the order was placed, the online chat allowed me to get a quick answer as to the progress of my order. Knife received as requested. Very beautiful and high quality.
Acheteur Vérifié
purchased on 06/12/2019
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5
/5
★★★★★
Thank you for your availability and for the quality of the work. First knife "sharp" for my son... he was proud as anything that it was "so beautiful".
Acheteur Vérifié
purchased on 11/12/2019
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5
/5
★★★★★
Everything went well, the order, the information on the (fast) production times and the parcel received on time, the recipient is very satisfied.
Acheteur Vérifié
purchased on 11/12/2019
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5
/5
★★★★★
Knife kit received on time and as expected. One of the knives already assembled, great quality.
Acheteur Vérifié
purchased on 14/12/2019
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5
/5
★★★★★
Serious fast really pleased I recommend
Acheteur Vérifié
purchased on 20/12/2019
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4
/5
★★★★☆
Beautiful product and very fast delivery
Acheteur Vérifié
purchased on 18/12/2019
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4
/5
★★★★☆
A few things to review on the operation of the site otherwise nothing to complain about the products delivered they are perfect
Acheteur Vérifié
purchased on 18/12/2019
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2
/5
★★☆☆☆
Hello. I ordered a slightly (7 mm) curved knife and received a flat one (5 mm). How could such a mistake have been made? The site is OK, but the order was not respected.
Acheteur Vérifié
purchased on 18/12/2019
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Answer from Coutellerie de Laguiole Honoré Durand
Hello Madam, Thank you for your message. The handles of our forged bee range are systematically made from 7 mm thick wooden plates; the thickness of the plates is then adapted (at each end of the handle) to the height of the bolsters, which are thinner; consequently, the thickness only remains in the middle of the knife and the curve is thus obtained between the thinner part towards the bolsters and the thicker part towards the middle of the handle. Can you send me a top view photo of the knife? I thank you in advance and remain at your disposal. Yours sincerely Honoré Durand
5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 11/12/2019
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5
/5
★★★★★
As a last-minute gift. A really efficient live chat service, professional and commercial in the best sense of the word. Order received on time and gift-wrapped. Perfect! And thank you 🙂
Acheteur Vérifié
purchased on 20/12/2019
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5
/5
★★★★★
A delight to assemble knives yourself, Chapeau H Durand. I recommend it, thank you.
Acheteur Vérifié
purchased on 19/12/2019
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5
/5
★★★★★
All right!
Acheteur Vérifié
purchased on 17/12/2019
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3
/5
★★★☆☆
Fast delivery, but the color of the wood doesn't match the photo.
It's true that the woods are all different, but in this case, the color was very pink, nothing to see!
Very disappointed
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
A very friendly telephone reception, a person who listens and gives very good advice, being patient and efficient. I was in a bit of a hurry for Christmas and I received my product ahead of time. Product conforms to the photo and is of excellent quality.
Acheteur Vérifié
purchased on 19/12/2019
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5
/5
★★★★★
Product conforms to order. Shipped on time. Gift offered, great care taken in preparation and packaging.
Acheteur Vérifié
purchased on 06/12/2019
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5
/5
★★★★★
Perfect, perfect and perfect again. A service worthy of Laguiole knives, a product made in France. I recommend you and you are in my favorites.
Acheteur Vérifié
purchased on 20/12/2019
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4
/5
★★★★☆
Correct deadline met
Acheteur Vérifié
purchased on 20/12/2019
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5
/5
★★★★★
This gift will be much appreciated by the recipient. Thank you Laguiole.
Acheteur Vérifié
purchased on 05/12/2019
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