/10
★★★★★
based on 4104 reviews published
★★★★★
based on 4104 reviews published
Latest customer reviews
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 11/08/2018
Translated review
5
/5
★★★★★
They kept me informed of exactly what stage my order was at. It would have been useful to know when I ordered it that it was out of stock but i did get a message that day to let me know. They took around a week to make my order and delivered on the promised date.
Verified Purchaser
purchased on 09/09/2018
5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 10/08/2018
Translated review
5
/5
★★★★★
Very professional. Top quality.
Acheteur Vérifié
purchased on 06/09/2018
Translated review
5
/5
★★★★★
As ordered thank you
Acheteur Vérifié
purchased on 16/09/2018
Translated review
5
/5
★★★★★
Well wrapped parcel received very quickly
Acheteur Vérifié
purchased on 11/09/2018
Translated review
5
/5
★★★★★
Blen Sent
Acheteur Vérifié
purchased on 10/09/2018
Translated review
5
/5
★★★★★
The site is very clear and offers a wide range of products. Delivery times are respected and the quality is always top-notch.
Acheteur Vérifié
purchased on 13/08/2018
Translated review
5
/5
★★★★★
Fast processing Courteous communication Top delivery and top product! Thank you
Verifizierter Käufer
purchased on 06/09/2018
Translated review
5
/5
★★★★★
Perfect! Even for delivery abroad.
Acheteur Vérifié
purchased on 24/08/2018
Translated review
5
/5
★★★★★
The site around me? Wonderful scenery!
Acheteur Vérifié
purchased on 11/08/2018
Translated review
5
/5
★★★★★
Perfect delivery, beautiful item, completely satisfied
Acheteur Vérifié
purchased on 12/09/2018
Translated review
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 07/09/2018
Translated review
5
/5
★★★★★
Impeccable service, very professional, super-fast delivery, top-notch!
Acheteur Vérifié
purchased on 12/09/2018
Translated review
5
/5
★★★★★
The help "chat" is very good...same contact as in the store ....colis arrived on time...perfect
Acheteur Vérifié
purchased on 12/09/2018
Translated review
5
/5
★★★★★
Don't hesitate to get in touch. You'll get valuable advice.
Acheteur Vérifié
purchased on 11/09/2018
Translated review
5
/5
★★★★★
Nickel nothing to say!
Acheteur Vérifié
purchased on 12/09/2018
Translated review
5
/5
★★★★★
Very good. No worries. Very friendly store staff.
Acheteur Vérifié
purchased on 10/08/2018
Translated review
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 10/09/2018
Translated review
5
/5
★★★★★
Very clear website and perfect order tracking. Exceptional products!
Acheteur Vérifié
purchased on 09/09/2018
Translated review
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 08/09/2018
Translated review
2
/5
★★☆☆☆
The quality is not up to scratch
Acheteur Vérifié
purchased on 26/08/2018
Translated review
Answer from Coutellerie de Laguiole Honoré Durand
Hello Mr Larzilliere, Thank you for your review and rating; a terse and not really detailed review ... and without having contacted our customer service department to see the problem(s) and the solution we could have provided; please do not hesitate to contact us on [email protected] (with photos, thank you) or by phone (05.65.51.50.14) so that we can look into it together. We want our customers to be completely satisfied. I remain at your entire disposal. Honoré Durand
5
/5
★★★★★
Nickel, just as I thought
Acheteur Vérifié
purchased on 07/09/2018
Translated review
5
/5
★★★★★
Good advice over the phone. The knife meets my expectations.
Acheteur Vérifié
purchased on 30/08/2018
Translated review
5
/5
★★★★★
Site fairly clear and easy to use, given the wide variety of products on offer. Order processed quickly, shipped well and on time. I was informed every step of the way, and delivery was on time, with appropriate packaging. Thank you.
Acheteur Vérifié
purchased on 01/09/2018
Translated review
5
/5
★★★★★
Very good, impeccable service
Acheteur Vérifié
purchased on 22/08/2018
Translated review
5
/5
★★★★★
Very nice product, nothing to say!
Acheteur Vérifié
purchased on 24/08/2018
Translated review
5
/5
★★★★★
Very professional. Knife received very quickly. Very good quality.
Acheteur Vérifié
purchased on 04/09/2018
Translated review
4
/5
★★★★☆
First of all, I must congratulate you on the packaging of the order which was particularly well cared for and totally protected the parcel. The set of knives is really what I wanted. On the other hand, I am a little disappointed by the box containing the knives, the finish of the wood is not very noble. For the next order I hope to have a more polished box. Yours faithfully, Christine Laloyer.
Acheteur Vérifié
purchased on 26/08/2018
Translated review
Answer from Coutellerie de Laguiole Honoré Durand
Hello Mrs Laloyer, Thank you for your review and your rating; we have taken your comment into account and we are aware of it. These boxes are made locally (i.e. in France) and it's not easy to find quality boxes "made in France" at a reasonable and acceptable price. But we're working on it, and in a few months we should have a new box model to offer. I wish you all the best for the future and thank you for your loyalty. Honoré Durand
5
/5
★★★★★
A very good, reliable and efficient company
Acheteur Vérifié
purchased on 02/09/2018
Translated review