/10
★★★★★
based on 4056 reviews published
★★★★★
based on 4056 reviews published
Latest customer reviews
5
/5
★★★★★
A very informative and lovingly designed website for friends of high-quality French pocket knives.
Verifizierter Käufer
purchased on 07/03/2018
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5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 14/03/2018
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5
/5
★★★★★
Good and fast
Acheteur Vérifié
purchased on 11/03/2018
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5
/5
★★★★★
After making a purchase in store, I placed several orders on the site. Each time, I'm more than satisfied with the navigation on the site, the explanations on the products, the management of the order and the delivery in a very short time. Well done.
Acheteur Vérifié
purchased on 15/03/2018
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5
/5
★★★★★
Very good realization
Acheteur Vérifié
purchased on 13/03/2018
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5
/5
★★★★★
Order received quickly, very careful packaging, very serious site to recommend.
Acheteur Vérifié
purchased on 14/03/2018
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5
/5
★★★★★
Perfect, quality knife. I am very satisfied with my order and with the early delivery. I would order from the site again.
Acheteur Vérifié
purchased on 06/03/2018
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5
/5
★★★★★
Knife with engraving received within 10 days. Good finish.
Acheteur Vérifié
purchased on 28/02/2018
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5
/5
★★★★★
Very serious and kind!
Acheteur Vérifié
purchased on 12/03/2018
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5
/5
★★★★★
Very happy and great service, I recommend beautiful knife correct price and super fast shipping. cordially 1056 LUC
Acheteur Vérifié
purchased on 09/03/2018
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4
/5
★★★★☆
Superb
Acheteur Vérifié
purchased on 06/03/2018
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5
/5
★★★★★
I'm happy with the site, the payment....and especially the knife.
Acheteur Vérifié
purchased on 18/02/2018
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5
/5
★★★★★
Gift for my grandson: received impeccably on time, beautiful knife, he's delighted!
Acheteur Vérifié
purchased on 03/03/2018
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1
/5
★☆☆☆☆
To say that you can have your order delivered by chronopost the next day before 1pm, at €26.10 for postage, and to have it arrive two days later is very disappointing! All because it takes you 1.5 days to get to the post office... Give your customers the right information! This is unacceptable!
Acheteur Vérifié
purchased on 07/03/2018
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Answer from Coutellerie de Laguiole Honoré Durand
Mr Joubert, I would like to thank you for your opinion and rating; as I explained to you during our various email exchanges well before your opinion and rating, you placed the order at 11.01 am; the Post Office leaves our house, which is in the countryside, at 2.50 pm.
It is clearly and explicitly indicated that "if you have a precise date to respect, we advise you to take an additional margin of 1 day and to indicate it to us either by e-mail ([email protected]) or at the time of the order (box "Comments")" which you did not do. The parcel left the day after you placed your order. This is why your request for reimbursement of the full Chronopost cost was refused, quite rightly I believe. I remain at your entire disposal, Sincerely Honoré DURAND
It is clearly and explicitly indicated that "if you have a precise date to respect, we advise you to take an additional margin of 1 day and to indicate it to us either by e-mail ([email protected]) or at the time of the order (box "Comments")" which you did not do. The parcel left the day after you placed your order. This is why your request for reimbursement of the full Chronopost cost was refused, quite rightly I believe. I remain at your entire disposal, Sincerely Honoré DURAND
5
/5
★★★★★
Ordered a stainless steel knife with forged beehive and deer antler handle.Superb.
Acheteur Vérifié
purchased on 01/03/2018
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5
/5
★★★★★
Very good lots of choice
Acheteur Vérifié
purchased on 11/02/2018
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5
/5
★★★★★
Exactly as promised, very efficient with no hassles, prompt response to queries and very quick shipping to Australia
Verified Purchaser
purchased on 18/02/2018
5
/5
★★★★★
Really super professional in handling the order. He calls us if he has any doubts. And above all, the quality is spot on.
Acheteur Vérifié
purchased on 01/03/2018
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5
/5
★★★★★
Very fast delivery by collissimo.
Acheteur Vérifié
purchased on 28/02/2018
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5
/5
★★★★★
Very attentive to customer needs.
Acheteur Vérifié
purchased on 21/02/2018
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5
/5
★★★★★
The online ordering via the webshop could be improved. The knives themselves are excellent and well worth the money.
Verifizierter Käufer
purchased on 17/02/2018
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5
/5
★★★★★
I recommend this very good site. Excellent order tracking and very responsive after-sales service. The quality has been the same for years. Fast and accurate shipping. Thank you very much.
Acheteur Vérifié
purchased on 25/02/2018
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5
/5
★★★★★
Somewhat difficult for German translation.
Verifizierter Käufer
purchased on 22/02/2018
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5
/5
★★★★★
SUPERB KNIFE DELIVERED VERY QUICKLY TO BE RECOMMENDED
Acheteur Vérifié
purchased on 17/02/2018
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5
/5
★★★★★
Perfect, fast delivery, high-quality knife
Acheteur Vérifié
purchased on 17/02/2018
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5
/5
★★★★★
Very well satisfied
Acheteur Vérifié
purchased on 11/02/2018
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5
/5
★★★★★
Very good and informative
Verifizierter Käufer
purchased on 04/02/2018
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5
/5
★★★★★
Very serious company and exceptional quality of the knife received.
Acheteur Vérifié
purchased on 10/02/2018
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5
/5
★★★★★
I was very satisfied with my order and very good follow-up thank you Jacques KLUN
Acheteur Vérifié
purchased on 15/02/2018
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5
/5
★★★★★
Order as requested.
Acheteur Vérifié
purchased on 17/02/2018
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