/10
★★★★★
based on 7130 reviews published
★★★★★
based on 7130 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
1/5.
Sonia T.
purchased on 10/12/2021
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Answer from CSJ emballages
Hello, I'm sorry to hear about this problem. Please let me know by e-mail if a reservation has been made on the parcel so that we can compensate you,
1
/5
★☆☆☆☆
The delivery was not presented on the site because the parcels are too large according to the post office... As indicated none of the employees is authorized to collect these large parcels. That's why all our suppliers' deliveries are made to our site and never to Depot. I don't understand why you have chosen this method of delivery, which is not the usual one! I've been a customer for several years and this is the first time that delivery hasn't arrived.
Alain M.
purchased on 07/12/2021
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Answer from CSJ emballages
Hello, I am sorry for this concern as of the return of your parcel this one will be refunded one to send again by another conveyor with your agreements Thank you Cordially,
1
/5
★☆☆☆☆
I haven't received anything.
Jean P.
purchased on 29/11/2021
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Answer from CSJ emballages
Hello We apologize for this inconvenience. We have opened a dispute concerning the loss of your package,
1
/5
★☆☆☆☆
I paid €15 for delivery to receive a box that seemed to be in good condition. Once I opened it, I saw that all my small boxes were corroded, and the first 10-15 large ones were impacted in the middle. I contacted customer service, who gave me a refund after 3 days of non-stop emails for the small boxes, but nothing was done for the large ones. The excuse is that I had no reservations, but unfortunately I couldn't see through the box.
Amandine B.
purchased on 06/10/2021
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Answer from CSJ emballages
Hello, Thank you for taking the time to write to us, As indicated in your message you have not put any reserve on the package, the transport company DPD refuses to make you a gesture, we made the choice to reimburse you a package on two while we were not obliged All the team is sorry for this dispute Good day Cordially,
1
/5
★☆☆☆☆
I received my order, the pallet was all broken, the paper boxes ripped open. The plastic boxes and cartons are the same and they are supposed to be packed and the packaging all open. Disappointed with this delivery.
Marie B.
purchased on 18/08/2021
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Answer from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us so that we can open a dispute and compensate you,
1
/5
★☆☆☆☆
The goods were never delivered.
Suzanne B.
purchased on 05/07/2021
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1
/5
★☆☆☆☆
I received my verrines broken and the delivery charge is too high.
Najate Y.
purchased on 20/06/2021
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Answer from CSJ emballages
Hello, I'm sorry to hear about this problem. Please get back to us to resolve it,
1
/5
★☆☆☆☆
Very dissatisfied with the delivery that I'm still waiting for. My parcel has been wandering around for 15 days, constantly asking for more information, even though it has to be delivered to a pick-up point imposed by the site. Will I ever get my parcel?
Sylvie B.
purchased on 16/05/2021
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1
/5
★☆☆☆☆
Good site for disposable dishes. Shipping costs far too high for deadlines not met and customer service completely non-existent. Too bad...
Sarah S.
purchased on 08/05/2021
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1
/5
★☆☆☆☆
2 .
Samia B.
purchased on 06/05/2021
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1
/5
★☆☆☆☆
Order never delivered for several days, even though it says 48/72h in black and white.
Ghjuvan B.
purchased on 09/05/2021
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1
/5
★☆☆☆☆
5.
Alain L.
purchased on 23/02/2021
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1
/5
★☆☆☆☆
I still haven't received my delivery.
Carine B.
purchased on 05/01/2021
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Answer from CSJ emballages
Hello, Your parcel has arrived in Belgium and will be delivered tomorrow. Have a nice day,
1
/5
★☆☆☆☆
No after-sales service. Call at least 7/8 times, no one answers... not even the possibility of leaving a message. Send an email ... same nobody answers. Delivery times not respected as indicated on the site delivery in 48/72 h: delivery 10 days later ... Poor quality alus trays ... To flee not at all professional ... Very disappointed with our order and the behaviour of this company...
Aurelien V.
purchased on 15/12/2020
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Answer from CSJ emballages
Hello, We apologize for not having answered your calls, know that the company was closed for these holidays, after an email was sent for a break on a product and delivery pallets are longer (5 days as indicated on the site) If the products do not suit you you can return them to us Good day Sincerely,
1
/5
★☆☆☆☆
Parcel delivered to a different relay point from the one I had selected, more than 40km from my home. Impossible to get there. Customer service does not answer the phone. Contacted the organization in charge of delivery to find a solution despite the current economic situation. Still waiting for my parcel.
Sandra G.
purchased on 30/10/2020
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1
/5
★☆☆☆☆
Package not received to date. Deliveries postponed "exceptionally" by the Post Office, dropped off at a relay point. Clearly return of goods because our weekly closure was well specified.
Hervé L.
purchased on 22/09/2020
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1
/5
★☆☆☆☆
Still waiting for delivery !!!
Sebastien D.
purchased on 26/07/2020
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1
/5
★☆☆☆☆
Still nothing received?? .
Jean R.
purchased on 21/07/2020
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1
/5
★☆☆☆☆
I still haven't received my order!
Chantal L.
purchased on 19/07/2020
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1
/5
★☆☆☆☆
Still not received.
Jean M.
purchased on 03/07/2020
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1
/5
★☆☆☆☆
I still haven't received my order placed on June 1st. This is terrible. However, the payment was cashed the same day.
Sandra D.
purchased on 01/06/2020
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1
/5
★☆☆☆☆
When I receive !!! .
Jean C.
purchased on 31/05/2020
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1
/5
★☆☆☆☆
Order of May 22 still not received!
0.
purchased on 22/05/2020
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1
/5
★☆☆☆☆
Hello, following my order of May 11, I still have not received anything, thank you.
David S.
purchased on 11/05/2020
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1
/5
★☆☆☆☆
Today is May 31st. My order, dated May 22, has still not arrived. My account has been debited. I had to buy the same thing elsewhere.
Dan D.
purchased on 22/05/2020
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1
/5
★☆☆☆☆
I still haven't received my order! Postage is more expensive than usual and delivery is really slow!
Gilles B.
purchased on 19/05/2020
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1
/5
★☆☆☆☆
Very disappointed because the zipper puller was broken.
Maureen K.
purchased on 08/05/2020
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1
/5
★☆☆☆☆
Still haven't received my order.
Scheherazade B.
purchased on 02/05/2020
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1
/5
★☆☆☆☆
Awaiting delivery.
Richard C.
purchased on 27/04/2020
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1
/5
★☆☆☆☆
Order received and I am really dissatisfied 😡😡 Several loose boxes instead of receiving a pallet as expected. Wrong reference received. Missing reference. Complaint mail sent the same day, still unanswered to this day, not very nice especially in the current crisis situation.
Mickael D.
purchased on 21/04/2020
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Answer from CSJ emballages
Hello, Thank you for taking the time to write to us. We will contact the carrier and send you the missing merchandise,