9.4/10
★★★★★
based on 7739 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Big quality issues with all the vacuum-sealed bags received. I bought different sizes, as soon as the outer packaging was removed, the bags rolled up like cigars! I've never seen this before, it's much more cumbersome to use, the bags tend to fold over, creating a thickness that leads to sealing defects. The final result is less neat, the bag remains concave. I contacted customer service twice who is unresponsive!

User icon
François T.
purchased on 25/06/2025
Translated review
Answer from CSJ emballages
Hello François,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that our bags did not meet your expectations and that you encountered difficulties with our after-sales service. Your feedback is valuable and important to us, as it helps us improve.

Please contact us directly at [contact email address] so that we can resolve this issue together.

Best regards,
The CSJ packaging team
1 /5
★☆☆☆☆

I sent several emails without any response. UPS has harassed me with emails to tell me that you made a mistake on the quantity of seasoning 3 instead of 2 orders because it is prohibited. To this day the problem is not resolved. Please refund my order that I will never receive

User icon
Mickael O.
purchased on 29/07/2025
Translated review
1 /5
★☆☆☆☆

Damaged package, catastrophic DPD delivery, 1 week delay

User icon
Alexandre W.
purchased on 22/06/2025
Translated review
1 /5
★☆☆☆☆

The palette arrived in poor condition

User icon
Lenny B.
purchased on 18/06/2025
Translated review
1 /5
★☆☆☆☆

We ordered vacuum bags and part of them was packed in a leftover unsealed box. These bags are for food use and this type of overpacking is not suitable for us in terms of hygiene and safety of the bag. I therefore express a reservation regarding their use. If their integrity has not been preserved and they turn out to be defective, I would request a refund. Thank you for ensuring that future deliveries include the ordered items in sealed and suitable boxes. Best regards, Sandrine Portalier

User icon
Solene E.
purchased on 16/06/2025
Translated review
1 /5
★☆☆☆☆

I did not receive a code to pick up my package

User icon
Marie B.
purchased on 12/06/2025
Translated review
1 /5
★☆☆☆☆

I received an email indicating the non-validation of my order. As a result, I find myself with two orders, each containing 15 lots of jars, and to get a refund, it's a journey, so no.

User icon
Ramatou H.
purchased on 03/06/2025
Translated review
1 /5
★☆☆☆☆

I ordered 50 cake containers, there were only 47 in the shipment. I called, and the person made me understand that I would receive the 3 missing ones. Since then, nothing.

User icon
Annie A.
purchased on 25/05/2025
Translated review
1 /5
★☆☆☆☆

Satisfied with the speed, thank you.

User icon
Pierre D.
purchased on 03/05/2025
Translated review
1 /5
★☆☆☆☆

These shelled pistachios are at best grade C. They are yellow and almost rancid unlike the description photo where they appear very green. This is a misleading sale and it's shameful for the price of pistachios. I can't do anything with them, what a waste!

User icon
Eda H.
purchased on 03/05/2025
Translated review
1 /5
★☆☆☆☆

I did not receive my order Please call me 0757502033

User icon
Cedric B.
purchased on 12/11/2024
Translated review
1 /5
★☆☆☆☆

One of the packages is defective

User icon
Marcel C.
purchased on 23/04/2025
Translated review
1 /5
★☆☆☆☆

Ordered on April 15, delivered on April 26.

User icon
Chakib B.
purchased on 15/04/2025
Translated review
1 /5
★☆☆☆☆

I received a bag that was half empty with a hole in it. I sent you an email to share my feedback, but you don't seem to have taken my request into consideration.

User icon
Naoufel R.
purchased on 26/03/2025
Translated review
1 /5
★☆☆☆☆

I received the order but I made a request for withdrawal the same day because it is not what I thought I ordered, and since then I have had no news from your services. This is unacceptable.

User icon
Fernando V.
purchased on 28/02/2025
Translated review
1 /5
★☆☆☆☆

Fast and compliant delivery.

User icon
Francoise G.
purchased on 27/02/2025
Translated review
1 /5
★☆☆☆☆

Terrible, the vacuum bags do not work. 4 packs of 100 bags purchased, none of them vacuumed

User icon
Magali P.
purchased on 25/02/2025
Translated review
Answer from CSJ emballages
Hello
You did not order the correct product that corresponds to your machine.
You took smooth vacuum bags instead of embossed ones.
Best regards
1 /5
★☆☆☆☆

Fast service, no transport...

User icon
Kirk P.
purchased on 31/01/2025
Translated review
1 /5
★☆☆☆☆

Article arriving glued it's hand towel so obliged to dechiré it

User icon
Alain R.
purchased on 31/01/2025
Translated review
1 /5
★☆☆☆☆

Perfect parcel and packaging concerning the product very disappointed with a DDM of not even 2 months

User icon
Virginie P.
purchased on 01/02/2025
Translated review
1 /5
★☆☆☆☆

Fine

User icon
Michel D.
purchased on 12/01/2025
Translated review
1 /5
★☆☆☆☆

I still haven't received my order for more than 2 weeks...

User icon
Steve F.
purchased on 27/12/2024
Translated review
1 /5
★☆☆☆☆

Ordered on 16/12 (for Christmas), received on 02/01 ... too bad and some products damaged. Disappointed

User icon
Christophe N.
purchased on 14/12/2024
Translated review
1 /5
★☆☆☆☆

1 package was defective and unsealed on 3 sides

User icon
Marcel C.
purchased on 06/12/2024
Translated review
1 /5
★☆☆☆☆

I have not received the product

User icon
Martinez Garrido F.
purchased on 02/12/2024
Translated review
1 /5
★☆☆☆☆

Very fragile glass, many already broken in packaging

User icon
Magnin D.
purchased on 30/10/2024
Translated review
1 /5
★☆☆☆☆

No response from customer service to my message.

User icon
Abdelmadjid L.
purchased on 20/04/2024
Translated review
1 /5
★☆☆☆☆

This is not the product I had bought and I think the site is m as l done.

User icon
Yann C.
purchased on 10/04/2024
Translated review
1 /5
★☆☆☆☆

I haven't received anything, I'm still waiting.

User icon
Arnaud N.
purchased on 16/12/2023
Translated review
1 /5
★☆☆☆☆

I haven't received the delivery and I need it on Tuesday for my retirement party...am I in a panic or has it been delivered?

User icon
Nathalie D.
purchased on 05/10/2023
Translated review
1 /5
★☆☆☆☆

Order still not received I wish to be refunded.

User icon
Kathleen M.
purchased on 29/08/2023
Translated review
Answer from CSJ emballages
Hello, Could you please get back to us so that we can sort this out over the phone?
1 /5
★☆☆☆☆

I still haven't received my order, but I have been deducted from my bank account. It's unacceptable, there's a problem with the relay point I don't have an address for collecting the parcel, and it turns out that it's not the one I chose when I bought on your site. I'd like this to be sorted out as soon as possible, or else get my money back.

User icon
Margaux L.
purchased on 30/05/2023
Translated review
1 /5
★☆☆☆☆

A catastrophe! No respect for the customer with an important delivery time of 72h which translated into 12 days out of time! No explanation and we had to file a complaint!

User icon
Amar T.
purchased on 12/12/2022
Translated review
1 /5
★☆☆☆☆

I can't evaluate my item because I couldn't pick it up at the Pick up relay! For two days I tried but the machine didn't recognize my ID and MP! I'm very unhappy about this.

User icon
Valerie T.
purchased on 12/11/2022
Translated review
1 /5
★☆☆☆☆

I haven't received anything, so good.

User icon
Billel B.
purchased on 20/10/2022
Translated review
1 /5
★☆☆☆☆

Damaged.

User icon
Georges T.
purchased on 21/09/2022
Translated review
1 /5
★☆☆☆☆

0 out of 5 for the delivery which did not take place on D-day nor at the desired relay point.

User icon
Jihan I.
purchased on 06/07/2022
Translated review
1 /5
★☆☆☆☆

Package arrived soaking wet Bottles poorly closed and empty ... the content is completely emptied on the items I was waiting to see the photos to contact you Cleaning products flooding trays and others! what to do?

User icon
Michèle K.
purchased on 12/04/2022
Translated review
1 /5
★☆☆☆☆

Late delivery because the product was out of stock and not indicated when ordering and also the product received is different from the usual standard but it can be used. No explanation for any of this!

User icon
Eric I.
purchased on 12/03/2022
Translated review
1 /5
★☆☆☆☆

No cap as shown in the photo.

User icon
Habib J.
purchased on 09/03/2022
Translated review