★★★★★
based on 7739 reviews published
Latest neutral customer reviews
I am very happy with the bags, the only problem is that many are not sealed on one side
Good product but delivery too long
Ordered and no feedback for 15 days... You need to specify that you are on vacation, I had to wait to continue our sales
Very long delay.
When ordering, no indication of summer closure. After a week without news, I return to the site and there is a pop-up 'summer closure', otherwise product ok
The film cutting system was damaged. However, the sales service refunded me a few euros.
The quality is rather good only 3 products are unusable: there are writings on each jar! I am disappointed, straight to the trash!
There is a box that arrived crushed. I sent photos of the issue and received no response or contact from you
Regarding the delivery, I am satisfied, they are fast, I ordered dried basil but I am not happy with it, in the description the color was bright green, but the color of the delivered product does not meet my expectations and even the smell of the basil, personally I would not order again.
The delivery is very fast and efficient, the service is good, but the invoices fall apart as soon as you open them. Even if it's a budget option, it should hold up!
No, I still haven't received my 3 soap dispensers
I received 5 broken jars
Bulk towels in the packaging, tablecloth damaged at the end and I won't even mention the delivery!!!
RHODI: Honestly, I thought the rigidity of the Film would be much greater (I had already owned a stiffer one)
Good but the bag was rolled up in the package so it's difficult to use, they should be stored flat
The dispenser is good, but the rolls you offer with it are not the right ones.
Some jars are broken in a few packages. However, the parcel arrived clean and correct.
Hello, I received my order well, the issue is that I ordered an item from the site, a microwave-safe bowl of 750 ml, but the model received does not match the one I chose. It's not a big deal, I will still find it useful. I hope that next time I will receive the correct model.
The dimensions of the macaron boxes were not very clear and the ones received do not match the expected ones;
Shipping costs too high
Hello, this is the second time I order from you and each time I receive only 24 trays instead of 25 in the package. I don't understand anything, thank you, best regards.
I placed my order on a Saturday, I tried to modify it on Sunday, with no result. I called on Monday morning to modify it. The person on the phone told me they would cancel the first order so I could place the second one with additional products, but that was not done and I ended up receiving my first order!
The boxes arrived without lids, yet there is one in the photo on the site.
The products are of good quality unlike the delivery...
I always order my verrines and such from you and every time I'm very satisfied. This time, however, half of the verrines I ordered were broken in the parcel.
Boxes and lids were missing, so we had to make sure they were accounted for on the day of our party.
Positive points: I received the parcel very quickly Negative points: one box was damaged on the side, making 1 or 2 boxes unusable, and in one of the other boxes there was so much dust that I had to clean the boxes.
I had asked you to reimburse me for the duplicate order, but I haven't received a reply from you.
I'm happy with my purchase but the delivery sucked. The delay was super long.
Smooth vacuum bag that does not fit on my machine which is not specified.
Lack of rigidity in the cardboard packaging, which has become a little damaged, and the package inside too. Not great for a gift!
Delivery went smoothly
Hello, I received my parcel but no invoice although I had stipulated it at the time of the order; I rewrote in the form of contact so that one returns to me the invoice because it is for an association and I do not need it for my accountancy. Everything had been communicated both times, the association's address and name. I've had no reply. Thank you very much. Mrs Comte
All invoices are available on our website in the "My account" tab.
Sincerely
They are too thin and break very quickly, they can't get too much in because they burst!
If i were reimbursed for the missing item (almond powder) i'd be satisfied. the sum isn't large but that's the principle: don't offer out-of-stock items and reimburse them quickly if that's the case. Sabine de Seze
We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
I have several bags with defects. You can't see it by looking at it, but after saddling the bag it looks like the side already closed by the manufacturer. This is the first package with a problem, the others were good. But I have a loss.
Hello we are having a problem with the box closures thank you
Unfortunately my order arrived damaged.
Deplorable attitude of the 1st DPD delivery driver (message: Absence of the beneficiary to justify his non-delivery). Delivered 2 days later by a serious driver.
Delivery not at the top at all is in more payyer of the expenses of delivery to have been delivered like minporte what that leaves has to think the can give more information if you contact me in PV.