/10
★★★★★
based on 7130 reviews published
★★★★★
based on 7130 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The dispenser is good, but the rolls you offer with it are not the right ones.
Sébastien G.
purchased on 27/03/2025
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3
/5
★★★☆☆
Some jars are broken in a few packages. However, the parcel arrived clean and correct.
Sébastien L.
purchased on 24/03/2025
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3
/5
★★★☆☆
Hello, I received my order well, the issue is that I ordered an item from the site, a microwave-safe bowl of 750 ml, but the model received does not match the one I chose. It's not a big deal, I will still find it useful. I hope that next time I will receive the correct model.
Malika M.
purchased on 21/03/2025
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3
/5
★★★☆☆
The dimensions of the macaron boxes were not very clear and the ones received do not match the expected ones;
Muriel B.
purchased on 21/03/2025
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3
/5
★★★☆☆
Shipping costs too high
Jlouis J.
purchased on 04/03/2025
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3
/5
★★★☆☆
Hello, this is the second time I order from you and each time I receive only 24 trays instead of 25 in the package. I don't understand anything, thank you, best regards.
Bouchra M.
purchased on 17/02/2025
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2
/5
★★☆☆☆
I placed my order on a Saturday, I tried to modify it on Sunday, with no result. I called on Monday morning to modify it. The person on the phone told me they would cancel the first order so I could place the second one with additional products, but that was not done and I ended up receiving my first order!
Nathalie R.
purchased on 22/02/2025
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2
/5
★★☆☆☆
The boxes arrived without lids, yet there is one in the photo on the site.
Martine Estelle A.
purchased on 18/02/2025
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3
/5
★★★☆☆
The products are of good quality unlike the delivery...
Magalie S.
purchased on 15/02/2025
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3
/5
★★★☆☆
I always order my verrines and such from you and every time I'm very satisfied. This time, however, half of the verrines I ordered were broken in the parcel.
Maud B.
purchased on 05/02/2025
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3
/5
★★★☆☆
Boxes and lids were missing, so we had to make sure they were accounted for on the day of our party.
Leticia R.
purchased on 29/01/2025
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3
/5
★★★☆☆
Positive points: I received the parcel very quickly Negative points: one box was damaged on the side, making 1 or 2 boxes unusable, and in one of the other boxes there was so much dust that I had to clean the boxes.
Marine G.
purchased on 15/12/2024
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2
/5
★★☆☆☆
I had asked you to reimburse me for the duplicate order, but I haven't received a reply from you.
Vincent S.
purchased on 09/12/2024
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2
/5
★★☆☆☆
I'm happy with my purchase but the delivery sucked. The delay was super long.
Virginie S.
purchased on 07/12/2024
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3
/5
★★★☆☆
Smooth vacuum bag that does not fit on my machine which is not specified.
Luc M.
purchased on 07/12/2024
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2
/5
★★☆☆☆
Lack of rigidity in the cardboard packaging, which has become a little damaged, and the package inside too. Not great for a gift!
Chantal G.
purchased on 04/12/2024
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3
/5
★★★☆☆
Delivery went smoothly
Anne D.
purchased on 08/11/2024
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2
/5
★★☆☆☆
Hello, I received my parcel but no invoice although I had stipulated it at the time of the order; I rewrote in the form of contact so that one returns to me the invoice because it is for an association and I do not need it for my accountancy. Everything had been communicated both times, the association's address and name. I've had no reply. Thank you very much. Mrs Comte
Comte N.
purchased on 23/10/2024
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Answer from CSJ emballages
Hello
All invoices are available on our website in the "My account" tab.
Sincerely
All invoices are available on our website in the "My account" tab.
Sincerely
2
/5
★★☆☆☆
They are too thin and break very quickly, they can't get too much in because they burst!
Felicia T.
purchased on 27/10/2024
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2
/5
★★☆☆☆
If i were reimbursed for the missing item (almond powder) i'd be satisfied. the sum isn't large but that's the principle: don't offer out-of-stock items and reimburse them quickly if that's the case. Sabine de Seze
Sabine D.
purchased on 17/10/2024
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Answer from CSJ emballages
Hello,
We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
We're sorry about the breakage of this product, the refund was made on 12/10/2024.
Yours faithfully
3
/5
★★★☆☆
I have several bags with defects. You can't see it by looking at it, but after saddling the bag it looks like the side already closed by the manufacturer. This is the first package with a problem, the others were good. But I have a loss.
Joerger H.
purchased on 24/10/2024
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3
/5
★★★☆☆
Hello we are having a problem with the box closures thank you
Plichard R.
purchased on 05/10/2024
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3
/5
★★★☆☆
Unfortunately my order arrived damaged.
Claire S.
purchased on 28/09/2024
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3
/5
★★★☆☆
Deplorable attitude of the 1st DPD delivery driver (message: Absence of the beneficiary to justify his non-delivery). Delivered 2 days later by a serious driver.
Yves B.
purchased on 03/06/2024
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Answer from CSJ emballages
Thank you for your feedback, Yves. We're sorry about this bad experience with our DPD driver. We will pass on your comments to improve our delivery service. We hope to see you soon on our site.
3
/5
★★★☆☆
Delivery not at the top at all is in more payyer of the expenses of delivery to have been delivered like minporte what that leaves has to think the can give more information if you contact me in PV.
Aubriet P.
purchased on 14/05/2024
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3
/5
★★★☆☆
Order as requested, thank you.
Yannick Z.
purchased on 07/05/2024
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2
/5
★★☆☆☆
I put 5 stars for my order because I know the products but for the rest I put 1 stars because I still did not receive my parcel you make errors of address I am caterer I had to go in urgency to subway to seek boxes which is 1 hour from home I sent an e-mail without answer more parcel dispatched by dpd Without number of parcel here is why I put 1 stars.
Steve T.
purchased on 23/04/2024
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3
/5
★★★☆☆
One star for delivery ... well worth it! Scheduled / cancelled ... partial delivery ... Nullissime and painful!
Celine A.
purchased on 17/04/2024
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3
/5
★★★☆☆
Due to a product shortage, I had to wait a month to receive my parcel. This is unacceptable, or give away the delivery costs. I sent you a message to tell you that I had ordered from another supplier but I received it anyway. Not serious, I'll look elsewhere.
Sylvie D.
purchased on 22/03/2024
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3
/5
★★★☆☆
Very good product. However, the 3 boxes of stretch film arrived in poor condition. I sent an e-mail to CSJ Emballages but got no reply. The shipping costs are high enough to receive the products in good condition.
Valérie M.
purchased on 09/04/2024
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