/10
★★★★★
based on 7130 reviews published
★★★★★
based on 7130 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Initially well packed but exploded on arrival. Fortunately, the material inside was safe (vacuum-packed bags).
Christian S.
purchased on 09/04/2024
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2
/5
★★☆☆☆
I am not at all satisfied with the delivery. I was offered to change the day and time, which I did, but as I wasn't there I put my neighbor, and on the day the parcel wasn't delivered, I called customer service to change the day and we agreed 2 days later. The problem was that they wouldn't give me my address, and the next day the parcel was dropped off at the post office in my neighbor's name, and she had to pick it up. Well done!
Odile R.
purchased on 21/03/2024
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2
/5
★★☆☆☆
Part of my order arrived damaged. Contacted customer service who blamed the carrier even though the packaging was intact. The goods left the csj depot damaged. No commercial gesture.
Stéphane V.
purchased on 13/03/2024
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3
/5
★★★☆☆
Hello, I have the wrong postal code, I told DPD. But they returned the parcels, because their custody time has expired. I'm not happy with DPD's service.
Sophie N.
purchased on 12/03/2024
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3
/5
★★★☆☆
The Mesnil post office made me come twice and their welcome was lamentable, the delivery cost is very high for low value orders.
Bernard D.
purchased on 05/03/2024
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2
/5
★★☆☆☆
My first order in October went very well. The second order 7 days to prepare my order and shipping, after 10 days to receive delivery (delivery: a little justified) and some products damaged during delivery. Generally speaking, I'm quite satisfied.
Mohamed M.
purchased on 09/02/2024
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3
/5
★★★☆☆
Not delivered to the right place.
Martine M.
purchased on 03/02/2024
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3
/5
★★★☆☆
Very poor quality cups. They leak and you have to double them every time. Very disappointed with my purchase.
Dolores D.
purchased on 02/02/2024
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3
/5
★★★☆☆
Packages well received except for one which was torn.
Pauline R.
purchased on 18/01/2024
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3
/5
★★★☆☆
Vacuum bag.
Michel R.
purchased on 14/01/2024
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3
/5
★★★☆☆
Hi, I paid for delivery to my house and I'm looking for it at the relay point above. Thank you for seeing this problem.
Sylvie W.
purchased on 18/12/2023
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3
/5
★★★☆☆
Impossible to get the invoice online. We had to phone to have it sent by e-mail, which was done.
Bernadette P.
purchased on 14/12/2023
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3
/5
★★★☆☆
Considering the price of the delivery, I find it too long, the delivery time not respected.
Stephane M.
purchased on 10/12/2023
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3
/5
★★★☆☆
Goods ok, but the carrier MTA is very disappointing !!! For the delivery :No follow up on the website, no message, no mail, just a call when the delivery day is not scheduled: I'll be there in 10 minutes. When it's Impossible for the reception. The driver promised to deliver the next day, but NOTHING! Very badly organized, very disappointed! This will prevent me from placing new orders, too bad.
Tong W.
purchased on 11/12/2023
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3
/5
★★★☆☆
I still haven't received any email or sms informing me that my parcel has arrived at the delivery address.
Stéphanie B.
purchased on 01/12/2023
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3
/5
★★★☆☆
This time I found that the lids were larger than the trays and it was difficult to close them.
Soda N.
purchased on 30/11/2023
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3
/5
★★★☆☆
I sent an email concerning the possibility of exchanging verrines because their capacity was much too small... still no reply... thank you.
Cansu D.
purchased on 17/11/2023
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3
/5
★★★☆☆
Problem when registering my order; Transfer not taken into account immediately. Product conforms to order. Deadline kept following order registration. Delivered to a different location than requested. 10 km outward journey and 10 km return journey Your DPD driver is not at his first demonstration of his incapacity. Change your delivery service - it's better for you and your customers.
Thierry-pierre C.
purchased on 23/10/2023
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3
/5
★★★☆☆
Bjr The welding of the bags are not well done. They do not hold by lack of glue I think!
Sarah C.
purchased on 02/11/2023
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3
/5
★★★☆☆
Well cert1in product but chicken bag really to shit Plastic tray expensive Product maintenance the promo it was otherwise too expensive too And not had my invoice so must ask them again in pdf to have my vat.
Alexis K.
purchased on 02/11/2023
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2
/5
★★☆☆☆
I am not at all satisfied with the delivery, I had asked to be delivered in a point quick relais but either more place or coli too big one put it to me in the post office by asking me to come to seek it, not of luck one did not find it and one said to me that it had to be in another point post, again pâs de bol, a lady took but coordinates and at the end of 2 day, bingo it was in the 1st place what is used to pay a delivery NOT CONTENT s
Gilles G.
purchased on 29/10/2023
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2
/5
★★☆☆☆
Defective parcel, a series of broken verrines. Complicated teop complaint procedure. Organization for a wedding, no time to acknowledge receipt... Disappointed.
Naima B.
purchased on 14/10/2023
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3
/5
★★★☆☆
It's a shame shipping costs are so high.
Didier L.
purchased on 12/10/2023
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3
/5
★★★☆☆
No home delivery otherwise very good.
Lova G.
purchased on 04/10/2023
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2
/5
★★☆☆☆
Hello , The payment by bank transfer service is a disaster, it took more than a week to receive my order and even then I called customer service.
Gilles C.
purchased on 26/09/2023
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3
/5
★★★☆☆
3,8.
Michael B.
purchased on 25/09/2023
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3
/5
★★★☆☆
So far I am satisfied with the products and the delivery service.
E'loh T.
purchased on 02/10/2023
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3
/5
★★★☆☆
The glass looks thicker and prettier in photos than in real life.
Corinne M.
purchased on 20/09/2023
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3
/5
★★★☆☆
I think it would be a good idea to consider a more efficient delivery company. More than 13€ for a delivery five days after the order date when some do it for free in less than 24h should make you think. Nevertheless, nothing to say about the products ordered.
Jean-pierre M.
purchased on 21/09/2023
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3
/5
★★★☆☆
I ordered FL30z film roll and received FL30.
François D.
purchased on 20/09/2023
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