/10
★★★★★
based on 7245 reviews published
★★★★★
based on 7245 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Delivery charges too expensive unfortunately.
Aicha B.
purchased on 13/04/2019
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1
/5
★☆☆☆☆
VERY UNHAPPY DELIVERY DUE ON MONDAY I WAITED ALL AFTERNOON TO RECEIVE AN EMAIL IN THE EVENING ASKING ME FOR ANOTHER DELIVERY DAY; THEN WHEN DELIVERY OK ONE OF THE BOXES WAS UNTIED; .
Christelle R.
purchased on 30/01/2019
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Answer from CSJ emballages
Hello, I would like to apologize for this problem. I will contact the carrier and get back to you with answers,
1
/5
★☆☆☆☆
I am not satisfied with my order because the product is not the same as on the photo. It may seem like nothing, but in my case it was important. How can you trust a site that sends you a different product than the one you order?
Kévin R.
purchased on 17/12/2018
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Answer from CSJ emballages
Hello, Yes, the packaging of your finger rinse is slightly different due to the change of manufacturer, but it is still lemon-based. And as indicated in the general terms and conditions of sale "images are not contractual" Cordially,
1
/5
★☆☆☆☆
I can't give you my opinion as these items have never been delivered.
Laurent S.
purchased on 09/11/2018
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Answer from CSJ emballages
Hello, We apologize for the delay in shipping due to the demonstrations. Your order will be delivered today. Yours faithfully
1
/5
★☆☆☆☆
I still haven't received my parcel even though it was marked delivered. The driver signed for me, but I have no parcel. For the delivery fees we pay I expected a better service. I'm really disappointed knowing that I need it in 2 days.
Nelly R.
purchased on 01/11/2018
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Answer from CSJ emballages
Hello, We are solving the problem you are having with the carrier and will keep you informed. Best regards,
1
/5
★☆☆☆☆
I'm not satisfied because I still haven't received my boxes at the relay point.
Nathalie A.
purchased on 12/08/2018
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Answer from CSJ emballages
Hello, We apologize for the inconvenience. Your parcel will be delivered today. Yours faithfully
1
/5
★☆☆☆☆
Very prompt delivery, but almost a third of the trays were split and unusable. Given the urgency of the situation, I went elsewhere to stock up... .
Aurélie T.
purchased on 24/06/2018
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Answer from CSJ emballages
Hello, I apologize for the problem caused by this breakage. Please do not hesitate to make a claim by e-mail with a photo to be compensated Cordially,
1
/5
★☆☆☆☆
I ordered my products on the site and they still haven't arrived, even though it says 24 to 48 hours on the site. That's 4 working days and nothing, not even an e-mail! What's more, delivery costs 8 euros! On the other hand, the money was debited on the day the order was placed. It's infuriating! First and last time I order on this site! I absolutely do not recommend!
Soraya L.
purchased on 20/09/2017
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Answer from CSJ emballages
Hello, your order of Thursday 21/09/2017 was shipped the same day by our services (delivery 48/72 hours) and not 24 hours as you indicated. Unfortunately your package was lost by the DPD carrier because your relay point that you validated was closed on Monday. So as we told you on the phone your package will be available on Tuesday 26/09/2017 or 72 hours after ordering (Saturday and Sunday are not working days) Sincerely
1
/5
★☆☆☆☆
The box arrived torn open and badly damaged.
Shella C.
purchased on 21/07/2017
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1
/5
★☆☆☆☆
Hello Order still not received!
Charlene K.
purchased on 08/06/2017
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