/10
★★★★★
based on 7245 reviews published
★★★★★
based on 7245 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Correct products but delivery too expensive.
Tarek M.
purchased on 07/12/2022
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2
/5
★★☆☆☆
Received 2 days after due date.
Nadia Z.
purchased on 05/12/2022
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3
/5
★★★☆☆
Trays too soft . Not great for this first order .
Jonathan A.
purchased on 30/11/2022
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3
/5
★★★☆☆
Hello, the product is perfect and compliant, thank you. On the other hand, delivery by DPD to a relay point was catastrophic (the deliveryman didn't come and changed the delivery information, customer service did everything it could to avoid having to deal with the problem). After 1 week of setbacks (without my ordered equipment) I had to go to the DPD center to pick up my package, in the middle of the work day. I have absolutely nothing against you, but for your partner DPD it's a 0. Me
Nicolas M.
purchased on 29/11/2022
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3
/5
★★★☆☆
Too narrow, no bottom:.
Corine A.
purchased on 14/11/2022
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2
/5
★★☆☆☆
I only gave myself one star for delivery and customer service because I waited for the deliveryman on the day of delivery and he never called me. He did, however, send me to the post office to pick up the parcel.
Bernard B.
purchased on 12/11/2022
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3
/5
★★★☆☆
Stale cardboard at reception.
Sophie J.
purchased on 11/11/2022
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2
/5
★★☆☆☆
Goods ok. Delivery relatively correct. However, customer service leaves a lot to be desired, as there was no response to my e-mails or calls.
Asim K.
purchased on 11/11/2022
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3
/5
★★★☆☆
Good quality items! On the other hand, the delivery was late and I had to go 3 times before getting the parcel even though it was marked delivered.
Francoise E.
purchased on 29/10/2022
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2
/5
★★☆☆☆
Cardboard box too thin and not rijid.
Bechir J.
purchased on 13/10/2022
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3
/5
★★★☆☆
Ras.
Philippe D.
purchased on 06/09/2022
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3
/5
★★★☆☆
See below.
David A.
purchased on 19/09/2022
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3
/5
★★★☆☆
Delivery made to a different location than planned. Longer delivery time too.
Maryvonne K.
purchased on 02/09/2022
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2
/5
★★☆☆☆
The box was completely open on the day of delivery!!??
Candy L.
purchased on 02/08/2022
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3
/5
★★★☆☆
I received my parcel a week after it was dispatched.
Christian B.
purchased on 24/06/2022
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2
/5
★★☆☆☆
The order and delivery went well but I sent a message to the site and I still have no answer because I am missing 4 boxes on the delivery. In fact, out of the 3 packs of 25, 2 packs only contain 22 boxes.
Delphine L.
purchased on 23/07/2022
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3
/5
★★★☆☆
Open package, we wonder why, it's a shame...
Aymeric N.
purchased on 19/07/2022
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2
/5
★★☆☆☆
Received damaged, very poorly packaged and very expensive.
Sandrine T.
purchased on 13/07/2022
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3
/5
★★★☆☆
Fast delivery, but badly packed. Products arrived damaged and no compensation. Disappointed with the service but the products were fine.
Anonyme.
purchased on 19/06/2022
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2
/5
★★☆☆☆
The delivery rate is very high to be fast... except that delivery times are very long.
Celine F.
purchased on 12/07/2022
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3
/5
★★★☆☆
A lot of shipping charges for receiving it late!!!!
Sylvie D.
purchased on 10/07/2022
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3
/5
★★★☆☆
The products arrived in conformity with my order and very good value for money... perfect!!! On the other hand, there was a problem with the delivery: the relay point under construction refused to accept parcels, and it took 72 hours for my parcel to be delivered. I refused delivery within a few hours, as I was due to receive my parcel on the evening of the delivery. Perhaps it would be a good idea to check your points relais and not to propose them for your deliveries if they are not able to receive the parcels.
Sonia M.
purchased on 10/07/2022
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3
/5
★★★☆☆
Shipping cost too high for the product. At this price, I should have had it delivered to my home.
Caroline L.
purchased on 05/06/2022
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3
/5
★★★☆☆
20 days for delivery and almost no information except that a product was out of stock and would be restocked within 3 to 4 days.
Catherine B.
purchased on 01/06/2022
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2
/5
★★☆☆☆
Delivery arrived on time We ordered 1000 items and received only 787 loose in a box We contacted customer service by email and had no feedback.
Friiday Z.
purchased on 12/06/2022
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2
/5
★★☆☆☆
See comments at article level.
Jean-claude S.
purchased on 05/06/2022
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3
/5
★★★☆☆
Failure to keep appointment at the end of the route after calling the driver, waiting longer than announced.
Daniel C.
purchased on 25/05/2022
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3
/5
★★★☆☆
4 / 5.
Fatima E.
purchased on 26/05/2022
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3
/5
★★★☆☆
Product ok, good price, but deplorable delivery by the DPD service, first parcel sent back to the sender for no reason, second parcel indicates "awaiting instruction" silently in the tracking, nobody tells us what to do, fortunately we had someone technical in the team who was able to manage the case, and again the next day the delivery was delayed again, in total a week's delay in delivery, really unacceptable.
Client.
purchased on 17/05/2022
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2
/5
★★☆☆☆
I think it's a shame that the customer has to pay for the return postage. Reasonable price, good quality merchandise.
Tatiana B.
purchased on 15/05/2022
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