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I
Rating: 5 out of 5
Very happy with my purchase, my jacket is even more beautiful in real life; fast shipping.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 286 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
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D
Rating: 5 out of 5
Great leather site, very responsive customer service, no issues with returns and refunds, I recommend.
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C
Rating: 5 out of 5
Excellent welcome, product and size search relatively quick, the person was very available for the requested criteria, I will be a customer soon for other clothes, very satisfied with my order, well done to the whole team.
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T
Rating: 5 out of 5
Quality is there, deadlines respected and very nice customer service! (order of Mayura boots)
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Y
Rating: 5 out of 5
The item did not suit me. I was able to return it for free and I was immediately refunded! I highly recommend this company where you can buy with complete confidence.
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S
Rating: 5 out of 5
Regarding my first order placed, no problems...... Everything went very well, the service, the package, the packaging and of course the quality of the products, impeccable.......... I highly recommend this site and by the way, I myself think of ordering in the future................ Thank you for your professionalism..................
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C
Rating: 3 out of 5
The boots are good and comfortable, I think they run a bit large, I wanted all-leather shoes, that's fine but the rubber protective soles are too thick and give a somewhat cheap finish.
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Response from Cuirs Guignard
Hello, You ordered the leather boots 2374 in whisky color, it is a really nice product that is both cowboy-style while remaining simple for everyday life. All leather, inside and outside, only the heel is protected by a rubber heel, we had no particular remarks on this subject but can pass the info to the supplier ;). Remember to add a sole protector at your shoemaker to protect the leather sole and thus keep your boots for many years!! Best regards ETS GUIGNARD
C
Rating: 4 out of 5
Nothing to say, no particular problem.
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M
Rating: 5 out of 5
Very good, fast delivery times, product conforms to the order.
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S
Rating: 5 out of 5
Jacket that completely meets my expectations. Accurate description. Size in accordance with the proposed guide. Top team and attentive who managed to resolve an order issue in less than an hour.
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C
Rating: 4 out of 5
Good site, delivery a bit long.
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C
Rating: 5 out of 5
Great product, and great follow-up from the person who took care of me.
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L
Rating: 5 out of 5
I am really not disappointed with my order. Very nice result, even better than in the photos. I will not hesitate to place new orders on this site. I am delighted with my purchase.
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R
Rating: 5 out of 5
Simply perfect item. Fast delivery. I highly recommend.
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D
Rating: 5 out of 5
Excellent in terms of delay or quality, nothing to complain about except go for it with your eyes closed.
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C
Rating: 5 out of 5
Top quality, speed and the little extra, a hanger for my jacket!!
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C
Rating: 5 out of 5
Super arrived quickly at home.
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C
Rating: 5 out of 5
Very good, top customer service. Replacement of my order with another model very quickly and without any issues.
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E
Rating: 5 out of 5
Very responsive phone contact. Perfect delivery on time, very nice quality leather. Bravo and good continuation... of course I recommend.
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M
Rating: 3 out of 5
I find that for the price!!! The quality of the leather is not optimal. The cut is nice but I find the leather very very thin which suggests a very quick wear of certain elements of the blazer. I admit I was very surprised by the weight, expecting to have a leather that holds well and that is not the case, mainly due to the thinness of the product. I was planning to buy a three-quarter for this winter, but now I am in a phase of reflection.
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Response from Cuirs Guignard
Hello, We have taken note of your review, you opted for the Pierre jacket, we have had this product in store for several collections and no particular issues. It is made of soft lamb leather but not of poor quality, quite the opposite. We are really sorry if you are disappointed with your purchase, in this case, if the product is new and unworn, do not hesitate to return it to us for a refund. Best regards, ETS GUIGNARD.
N
Rating: 5 out of 5
Satisfied with the jacket, quality, color identical to the photo. An ultra-fast delivery. I recommend.
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C
Rating: 5 out of 5
Perfect product, of very good quality.
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M
Rating: 5 out of 5
Perfect, even on the phone when we need help with the product, payment, and tracking of the package. I highly recommend.
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C
Rating: 5 out of 5
Fast and careful shipping. Very satisfied with the purchase of the black lamb leather vest. Light, comfortable lining, nice leather. Practical with its two inner pockets. Versatile, can be worn in a casual style or a slightly more dressed style. Straddling sizes L and M, I opted for size M. No regrets, it's the right choice if you're looking for a well-fitted vest. Exactly what I was looking for this summer. Very good quality/price ratio. I highly recommend this item.
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C
Rating: 4 out of 5
Very nice quality, all in leather.
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C
Rating: 4 out of 5
Very good but too bad I was not informed of the arrival of my order at the pickup point.
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M
Rating: 5 out of 5
No issues.
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C
Rating: 5 out of 5
Very nice boots.
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L
Rating: 5 out of 5
Order received very quickly. Item completely in line with my expectations.
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S
Rating: 5 out of 5
Super product and delivered quickly.
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A
Rating: 1 out of 5
I ordered a pair of boots for my husband's birthday and we received 2 boots of 2 different models. An unacceptable oversight.
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Response from Cuirs Guignard
Hello, You placed an order on 12/04/2019 on our site, the boots were shipped the same day. We have not received any feedback from you regarding the order received for almost a month. Often customers inform us if there is an issue with size, colors, shoe size, or others by email or phone rather than on Trustpilot. We were very surprised to learn this way, we did our research. And indeed, upon checking the boxes in the store, we just found in one box one foot of 2944 and one foot of 3396, two very similar models that were mistakenly put back in the same box by negligence by a customer or one of our sellers. Our apologies for this inconvenience, we have just sent you a prepaid return label for the return of the package and a commercial discount to apologize. Hoping we have responded to you in the best way and done what is necessary to satisfy you. Best regards, ETS GUIGNARD.
A
Rating: 5 out of 5
Very good quality, fast delivery, we recommend Guignard leathers.
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B
Rating: 4 out of 5
Very nice product and good surprise, my boots were soled!!! So cool. For the quality, we will see that in the long run. Thank you.
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D
Rating: 5 out of 5
Very good website, fast shipping and perfect product. I recommend.
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C
Rating: 5 out of 5
Quality meets expectations.
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L
Rating: 5 out of 5
Transaction could not be more perfect. Ultra fast delivery and my Schott perfecto is just perfect. I am delighted and will order from Cuirs Guignard again without hesitation.
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C
Rating: 5 out of 5
Delivered quickly Beautiful boots very comfortable
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B
Rating: 4 out of 5
I am very satisfied with my order. The package arrived in very good condition. The item ordered is exactly what I expected. The size fits me perfectly, just my size 36. And the color is superb! I recommend.
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F
Rating: 5 out of 5
Very good communication from the seller. Very fast shipping. Very interesting promotion. The jacket fits me well. It's a lucky find. No reason to return it. Especially at this price, not to mention the ease of payment. Thank you for the free return label. I recommend this brand.
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M
Rating: 5 out of 5
Very good advice from the seller regarding the choice of model and size to order. Excellent quality item. I recommend this company.
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