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R
Rating: 5 out of 5
Very good experience and very very satisfied. The cowboy boots are magnificent and of very good quality. The delivery was quick. I highly recommend.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
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I
Rating: 5 out of 5
Good choice, I don't take it off. Light and pleasant to wear.
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P
Rating: 5 out of 5
Mayura blue leather boots that made an impression on those who saw them, even my shoemaker was happy to put on soles for them.
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L
Rating: 5 out of 5
Quality product and fast delivery, I recommend this site.
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V
Rating: 5 out of 5
Order received in Portugal, well before the deadline indicated at the time of ordering. Product conforms, in perfect condition, properly packaged. The quality meets my expectations. I highly recommend.
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S
Rating: 5 out of 5
This sale announcement for a leather jacket using the commercial label 'PATROUILLE DE FRANCE' is a scam. The label 'PATROUILLE DE FRANCE' is a registered trademark at the INPI and cannot be used for commercial purposes without formal authorization from the air force. I was responsible for public relations for the air force and particularly for the Patrouille de France and I know what I'm talking about since I was the one who imposed that the Patrouille de France label be protected and not used for commercial purposes. This label was therefore registered at the INPI by the Association of Former Members of the Patrouille de France, which is the sole holder of this label and its use.
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Response from Cuirs Guignard
Hello, you are not a customer and you allow yourself a judgment and a more than negative opinion towards our brand. We offer the Redskins and Patrouille de France brand, you can even go to their site, there is indeed a line of clothing. There is a contract and the brand is indeed used for commercial purposes, inform yourself....
C
Rating: 1 out of 5
Thank you for not following up with me for feedback, as customer service has already been contacted and did not seek a concrete solution. I will buy elsewhere.
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Response from Cuirs Guignard
Hello, we are sorry for sending your request for feedback on your shopping experience but it is automatic. You placed an order on our site without validating the payment, so logically the order was not processed and therefore deleted. We explained this to you by phone but you did not understand, when a customer checks the order by bank transfer, they must then add us as a new beneficiary and make the transfer. You explained to us that you thought it was automatic, that when you clicked on transfer it would happen by itself, but no. We are sincerely sorry for this but the rating is not justified, you did not order on our site, received merchandise to judge our services, quality, etc.... Best regards, ETS GUIGNARD
C
Rating: 1 out of 5
Poor image of the product.
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Response from Cuirs Guignard
Hello, we take your message into account and would like to clarify that following your call the visuals were indeed changed immediately. You purchased a pair of cowboy boots ref 2073 from the SENDRA brand, you called us to point out that the heel is not beveled as in the photo. We indeed noticed this and requested to modify the visuals, which has been done. We sent you a prepaid Colissimo label for the return shipping costs and we are waiting for the return of the boots for a full refund of the order. We believe we did our best and are therefore still surprised by the rating given. Hoping to see you again on our site for a next order and a better experience. Have a nice day, ETS GUIGNARD
S
Rating: 5 out of 5
Clear and precise communication, deadline respected.
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C
Rating: 5 out of 5
Very nice bag
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V
Rating: 5 out of 5
FINISHED PRODUCT AND CARED FOR IN EVERY DETAIL
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C
Rating: 5 out of 5
Delivery ok. Product ok.
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J
Rating: 5 out of 5
Superb experience, quality leather jacket and top-notch customer service very pleasant and responsive I recommend this store!
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F
Rating: 5 out of 5
Fast delivery. Impeccable package, jacket presented in a nice bag + suitable hanger. This jacket was a gift for our son, he is delighted.
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F
Rating: 4 out of 5
The fit of the boots is narrow, a zipper would be needed for more comfort, too bad!
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B
Rating: 5 out of 5
Products perfectly conform to the order. Delivery within reasonable time (less than a week). This first experience gives me confidence! Excellent quality/price ratio.
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C
Rating: 5 out of 5
Very satisfied with my women's bomber jacket of very good quality, very well packaged and delivery in 2 days top-notch.
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P
Rating: 5 out of 5
Perfect quality. Fast delivery.
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S
Rating: 3 out of 5
Item conforms but delivered with a simple white plastic packaging that looks very cheap. Exorbitant delivery price (12€), free shipping could still be considered for an order over 150 euros!!!
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Response from Cuirs Guignard
Hello, We have taken your feedback into account. We do not understand because we do not have white packaging. The items are placed in our black and gray bags with our brand name and with a hanger for all orders or returns. We are sorry not to understand your feedback and we invite you to contact us by email or phone to inform us of this dissatisfaction. Best regards.
H
Rating: 5 out of 5
Elegant fanny pack for men, leather and very good quality craftsmanship, very ergonomic, spacious with its multiple pockets of good size. Excellent quality price ratio.
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C
Rating: 5 out of 5
Top-notch customer service, very responsive. I received a jacket with a torn button, they immediately sent me a return slip. Responds very quickly to emails and phone calls, I highly recommend! Catherine
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C
Rating: 5 out of 5
Excellent customer service, very friendly and responsive, I recommend!
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J
Rating: 5 out of 5
For a first experience with Cuirs Guignard, I am totally satisfied with the seriousness of this company as well as the quality of their products. I validate and recommend ?? Bravo ??
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J
Rating: 5 out of 5
Leather jacket model Franck: Good product and good advice from the seller contacted by phone.. Thank you
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J
Rating: 5 out of 5
The Guignard company is very serious. My leather bag that I bought is of excellent quality and customer service is top-notch.
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H
Rating: 5 out of 5
The follow-up is impeccable, the product is of very good quality. The information is perfect. I recommend this site for all that.
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C
Rating: 5 out of 5
Product conforms to my order. Fast delivery and very well protected. Before ordering, I had a question to ask, the operator was very cordial and ultra friendly. When I have another leather item to order, I will definitely turn to this merchant. Ultra good experience.
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J
Rating: 5 out of 5
Very serious company, I mistakenly bought 2 Guignard bags and they immediately refunded one bag, hats off!
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S
Rating: 5 out of 5
My wife was delighted with her gift.
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J
Rating: 5 out of 5
Ultra fast exchange with another model. The customer service is absolutely perfect and extremely efficient. Thanks to the teams! A very serious company that I totally recommend. ??
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L
Rating: 5 out of 5
Perfect delivery time, the boots are magnificent. I recommend.
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C
Rating: 5 out of 5
Delivery within the indicated time. Excellent quality bag.
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C
Rating: 5 out of 5
Very nice jacket, happy it's not the first one, it won't be the last, very good quality, good style.
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C
Rating: 5 out of 5
Excellent customer service.
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N
Rating: 5 out of 5
Fast...beautiful leather jacket
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M
Rating: 4 out of 5
The color of the jacket is not the same as the model. A bit disappointed
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E
Rating: 5 out of 5
Very nice quality
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H
Rating: 5 out of 5
The first item received was not my size, returning the item by post was not easy but very happy with the second item.
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S
Rating: 5 out of 5
Order received very quickly, boots fit perfectly, very comfortable and very beautiful
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C
Rating: 5 out of 5
Very appreciated gift, the size, color, and quality, this jacket is magnificent!
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