Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

All reviews

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deconchy C.
Rating: 5 out of 5
Good phone reception, Mr. Frédéric efficient and fast delivery. Bravo
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CHRISTINE G.
Rating: 5 out of 5
Very serious, good information, good advice
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Christophe
Rating: 5 out of 5
The announced delivery times were much shorter than expected
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laurent V.
Rating: 5 out of 5
Error on the size, exchange without problem and very fast
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Claudio
Rating: 4 out of 5
Fast delivery, good promotion on the price, impeccable quality, the only downside is the description of the item on the site is not precise enough, I thought I was buying a jacket for all seasons when it is an autumn/winter garment.
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DAVID L.
Rating: 5 out of 5
Fast shipping and very good quality merchandise
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Nathwest 2.
Rating: 5 out of 5
Very friendly reception on the phone and well informed... easy exchange and very good quality leather! No regrets and I will order from this site again!!!
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nadine P.
Rating: 5 out of 5
I ordered a leather perfecto jacket from Schott. Order processed quickly. Well packaged. Very nice product not yet tried (since it's a gift). Don't overlook the return if necessary and it's free. Very competent and kind staff, interesting since it is possible to reach them by phone and they give good advice.
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Jocelyne
Rating: 5 out of 5
Very nice jacket, fast shipping. The phone contact with Frédéric was perfect. I will be a customer again if I have another purchase to make.
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Gisele M.
Rating: 3 out of 5
I am returning it because it does not suit me, sleeves too short, not enough fitted.
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Fab L.
Rating: 5 out of 5
Product conforms to the request, careful and fast shipping.
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Didier L.
Rating: 5 out of 5
Very good advice over the phone, take the time to find the size that suits you best. Remote "custom-made" is rare!
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marie-noelle L.
Rating: 3 out of 5
Delivery time too long.
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Response from Cuirs Guignard
Mrs. Lechner, Our team did its best to ship your package within 4 days after receiving your order (Our site indicates delivery within 10 days for your item). The order was placed over a weekend and shipped on Friday 6/05 (after Ascension), so it is possible that delivery times were longer than usual. Hoping that the item received meets your expectations. Best regards, The Cuirs Guignard team
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marie C.
Rating: 5 out of 5
perfect leather of super quality, impeccable size, I am delighted, everything is perfect, site to recommend
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Colette R.
Rating: 5 out of 5
well-finished product and perfect after-sales service! Correct prices!
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Nicolas K.
Rating: 5 out of 5
Before buying a Perfecto there, I didn't know Cuirs Guignard. But since then, this store has become my favorite! The sellers are very courteous, friendly, and attentive; you can tell they know leather and have good advice. I had taken a size too large for my Perfecto, a phone call and it was resolved: a few questions "Did you close your Perfecto?", "Are you at home, can you put it on and close it?", "Can you measure your waist, do you have a measuring tape handy?", "How tall are you?"... These questions allow the seller to identify the problem and give advice (possibly, Cuirs Guignard can make adjustments). Returns are easy. What is regrettable is that it is at our expense, but it is not a big deal. I advise all my acquaintances to buy from Cuirs Guignard because you can feel that the brand is really professional and serious! A big thank you and congratulations to Cuirs Guignard! It is reassuring to know that you exist!
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Valérie P.
Rating: 3 out of 5
I received the leather jacket very quickly, but the package was in the name of the collection point, which thought it was a delivery for the store. My name was nowhere to be found, so the package was opened. And there was no way for the store to register the receipt of the package. The jacket was too small in size L, while I always take this size for my husband. I requested a refund because apparently there was no XL on the site. Return shipping costs at my expense: 19.50 euros! A big miss...
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Response from Cuirs Guignard
Hello, It is quite possible to make the exchange as we have the model in XL. Regarding your return costs, usually the costs are around 10 - 15 euros maximum. Do not hesitate to contact customer service who can provide you with advice on sizing (this model is fitted, so it can be worn in several ways) and the exchange process. Best regards, The Cuirs Guignard team
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christian T.
Rating: 5 out of 5
good quality, fast and serious to recommend
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MAGALI M.
Rating: 5 out of 5
I have nothing to complain about, Cuirs Guignard offers us impeccable assistance and service!!!!
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Bertrand
Rating: 5 out of 5
A beautiful leather whose size was readjusted before delivery according to my measurements. A quality service and product
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didier U.
Rating: 5 out of 5
Frederic, my phone contact, absolutely mastered all the answers to my questions, very kind and very efficient, successful order, I recommend this site, Didier Unia.
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PHILIPPE
Rating: 4 out of 5
Efficiency, nothing to complain about.
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Christian
Rating: 5 out of 5
Ordered 2 items, not simple for sizes, Bravo for the professionalism and the welcome by phone. The size was reviewed on both items due to the description and measurement sheet. Received and perfect! Very good quality exactly what I expected
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MARZIALE C.
Rating: 5 out of 5
Product conforms to expectations in quality and deadlines.. The finish is top just like the leather. Fast delivery time (3 days) I recommend the site
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Carmen M.
Rating: 5 out of 5
Excellent welcome, very good consideration of requests and good advice
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LILIANE F.
Rating: 5 out of 5
Very satisfied with my order, very well informed over the phone about the size, fast delivery, I recommend this site, a big thank you.
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BERNADETTE
Rating: 5 out of 5
Product of very good quality. Good customer relationship. Quality-price ratio: rather correct.
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Marie A.
Rating: 5 out of 5
Impeccable size - very nice piece - color conforms to the photo. Best regards
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Kirikou
Rating: 4 out of 5
Fast delivery, item conforms to the photo. I recommend the site.
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Guillaume R.
Rating: 5 out of 5
... nothing to complain about. I will recommend this brand and this site to those around me :-)
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françois D.
Rating: 3 out of 5
Good product, good phone contact, but shipping too expensive and I did not receive a message when the package arrived at the collection point. I had to call myself to find out.
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Response from Cuirs Guignard
Mr. Douriaut, We regret that you did not receive a notification from So Colissimo (usual process). Perhaps an error in coordinates? The main thing is that the product received meets your expectations and that our customer service was able to provide answers to your questions. Have a nice day, The Cuirs Guignard team
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Isabelle T.
Rating: 5 out of 5
Order received faster than the announced deadlines and conforms to the photo. Friendly and competent customer service. I ordered Naileen in my usual size and it fits perfectly.
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Rox
Rating: 4 out of 5
Very happy with my purchase
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Alexandre
Rating: 5 out of 5
No errors in the order, I received my package on time with accurate tracking on the Internet. In short, absolutely nothing to complain about.
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Vincent L.
Rating: 5 out of 5
The jacket is the right size, exactly as shown in the photo on the site, the finishes are well done.
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Patrick D.
Rating: 5 out of 5
I ordered a leather jacket on the site with a bit of apprehension, but the site and the requested information reassured me, upon receiving the product I am completely delighted, the leather is of beautiful quality, the size is perfect and the delivery is fast. I spotted another product and I think I will treat myself next month.
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Client
Rating: 5 out of 5
Magnificent leather of excellent quality. Totally meets my expectations. Very large selection of leathers. Fast delivery.
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Danielle
Rating: 5 out of 5
Phone reception, in-store, everything is perfect. I purchased a leather jacket from true leather professionals. Of very high quality, it fits perfectly. It was made for me.
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CORINNE L.
Rating: 5 out of 5
Excellent product!! Well-protected packaging, excellent quality leather. Fast delivery. Perfect for you.
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Julie 8.
Rating: 5 out of 5
Super happy with the quality, the size, the delivery. I highly recommend. Thank you.
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