★★★★★
based on 10034 reviews published
Latest negative customer reviews
They send you their satisfaction questionnaire before you are delivered, so what can I say? That they are aggressive as soon as we ask them for a package follow-up? That they treat you like slobs? And that I have no idea of my delivery date and in any case Trustpilot (of course since you are big bastards) will delete my review.
My order was supposed to be delivered on 18/12/19, by colissimo with signature upon delivery, but as of today 23/12/19 no news and no delivery notice?
Received my jacket in a plastic bag thrown in a box, the fur on the hood is not fox but raccoon, I paid very dearly for what it is, very disappointed, but I keep it anyway because it makes a nice silhouette... I had been waiting weeks to treat myself, I will not order from them again...
Leather jacket ordered, delivery rather quick, but very disappointing product. Pieces of leather assembled, no lining no hems, rough cut. I do not recommend this company. Claudie Berlan Perpignan
Today I am waiting for the receipt of the product I ordered. I have to wait a little longer, my order will be paid and processed before delivery !!? I will express my opinion later (in a few weeks)
Present at my home but not delivered
I ordered a pair of boots for my husband's birthday and we received 2 boots of 2 different models. An unacceptable oversight.
The bank check is refused as a means of payment.
I am asked to judge, impossible since after more than 8 days not delivered. Colissimo?? nonsense, I don't even know where my purchase is. Product quality may be good, but how to give an appreciation without having only tried what was bought.
Package ordered on 01/01/2019, to this day still not received my package.
Mr. Germann, now I want to share an important piece of information following my second delivery for a defective item nothing was offered to me not even a commercial gesture except for the refund after a certain time shameful I do not recommend.
Deadlines not respected, but in the end, that's not the worst. The jacket is damaged with tears on the back and on the collar, black marks everywhere. Given the price of the item, I expected more care and respect. The leather is of good quality, but the people who handled it did not respect anything.
Mediocre quality leather you are just crooks.
So I come back after wearing my cobalt Redskins jacket "RIVAS ROCHO" for three months, well three months...... it looks more like ten years given the ultra premature wear of the jacket. at the level of the sleeves, among other things, not only has the color already faded, but the leather's crust has also come off, I think holes will soon appear. to be sure I took out two old jackets worn each for a good ten years and there is no comparison. and if that were not enough, the more I look at this jacket, the more I find snags and a bunch of little holes in the crust, collected haphazardly. I skip over the lining which is sagging and the inner pocket which does not stay in place. at times I wonder if I was not sold a second-hand jacket. so to make it short, I do not recommend Redskins jackets which are borderline low-end.
Still no news about the order.
Bought leather 2xl does not fit too small even though I provided all the requested measurements, it was marked on the ad that they would check so I returned it a week ago following the procedure and still nothing. The sizes do not correspond to any other brand, you need to plan 3 to 4 sizes up, I am disappointed
When wet, the leather bleeds black! Worse, the inside fabric bleeds too, I am disgusted! Long live Chinese suppliers (following the email below, I will detail what happened to me... after exchanging for a size up, I will leave a comment, a review where I am very satisfied... but here it is, a very strong smell similar to leather is coming from the product, and I put it for a while in the bathroom, unable to stand it anymore... then last night I had the idea to take the shower head and quickly pass it under cold water as if I had been caught in the rain to lessen the smell... and there, to my surprise, I saw the water dripping with a deep black as if I was removing shoe polish and unfortunately also saw red to my astonishment, coming from having accidentally wet the inside.... both the outside and the inside bled with just a simple jet of water.... I dare not imagine what would have happened to me in a real rain ruining jeans, shoes, and what to think of the inner fabric that could have ruined a shirt or t-shirt or worse, soaked into my skin without knowing if the product would have been harmful or not for my health! ... I reported this to the site which tells me they cannot refund me and are surprised that I could throw it in the trash..... would you have kept such a product??? I am extremely disappointed! I thought I had found a very good site and even thought of recommending a three-quarter jacket for my next Christmas, but instead, I have to realize that I was simply deceived and that the supplier must be located far from France! Obviously, they will not refund without the product returned, and that angers me even more... because beyond this purchase, I had also bought two pairs of shoes elsewhere to match.... make your purchase on this site if you want... but I swear I will never do it again....)
Unacceptable to receive a jacket with glue stains for 300€!!!
I still have not received my order
Not very happy with the services, we know absolutely nothing, in stock or not, I will not buy any more products from them, despite the good quality of the products.
I am still waiting for the package, however the payment has been made. Nothing more to say.
Since the item was not available, I was informed that another brand would be sent to me. Moreover, I expressed my satisfaction by email - the interlocutor left me a more unpleasant message. I still accepted the item by email, a few days later, I was informed that I still had not validated! Since then, no news and I am still waiting.
Having ordered a beige leather spencer, we felt upon receipt that we had retrieved a used model, prematurely aged and polished. So for a first order... big disappointment
Leather jacket stained black in several places and that has already been attempted to erase, result discolored leather but still stained.
A bit long for delivery
Hello I just bought the 3/4 caban SCOTT, apparently the shoulders fit very well but for the body envelope there are 30 cm too much, I really feel like it is made for obese people. Who can buy this garment? Thank you for the trust you give to your customers. Nothing to say about your services, this online shopping experience spoils everything because I do not dare to make another choice on your site. Sincerely Mr. Dominique Hennequez
For an order over 1000 euros, this is not encouraging. No news about my order, the funds have been gone for over a week, no confirmation, no email, a lack of professionalism. Very disappointed.
On the site my order was in stock so when placing the order I received an email saying to expect about 3 weeks to 1 month delay.
Contemptuous, does not respect orders by validating other sizes and when we request correction, they cancel the order without valid reason. Avoid.