Reviews Cuirs Guignard

Nice jacket but too small and yet I ordered my size, too bad I can't wear it

Impeccable service and responsiveness. It is regrettable that the sizes indicated for the boots are absolutely unrealistic 44 instead of 42!!! But the quality of the products makes you forget the issues of product exchanges...

Hello everyone. I ordered a pair of Mayura boots model sandal 206 that I found very beautiful on the site. The delivery was made on time without any problem. However, I was very disappointed when I opened the package at first by the color and the appearance of the leather. I was expecting suede-colored boots like in the photo and they are chocolate-colored. The leather is marked with not very nice marks. After this first disappointment, I decided, following my wife's advice, to keep them. I wore them for an hour in the city the next day and that was enough to erase the Mayura inscriptions under the soles and wear them down to the point of wondering if the seams would last over time. I will securely take them to a cobbler to have them resoled before it's too late. Quite disappointing overall for shoes at this price.

Nothing to say about the quality of the product, however the delivery times are ridiculous!!!

Shipping costs are not free even beyond a certain amount, for example from 50.00 € or 100.00 €. Moreover, refunds are slow, you have to wait a week to be refunded.

Pretty bag that corresponds well to the presentation made in the photo and therefore to what I expected. The disappointment comes from its smell that persists even after it has been placed outside and under shelter for a whole week: has the leather been poorly tanned? Nevertheless, this defect is particularly annoying when no solution is in sight!

I am 56 years old... I have been living in

Lack of communication for package tracking.

Order still not received! Colissimo announced for December 29, so after Christmas...

Sizes of the items are illogical, a jacket of the same brand in the same size and cut must be taken in 2 sizes smaller (one in XXL the other in L) with an additional 16€50 return fee at my expense. I have not seen this on any other site!!! I buy 500 euros worth of jackets and I have to pay the return fees when it's for an exchange and not even for a refund!! Absolutely not customer-friendly at all.

Fast delivery and very beautiful bag Thank you

Too small, not practical at all.

While unpacking my jacket, a metal piece fell from its place...

Despite the fact that I provided my measurements, I was not contacted to inform me that the teddy jacket was too small, I ultimately kept it and gave it to my son. However, super jacket.

Thank you for your response.

Quality of the leather a bit disappointing, as well as the finishes.

Error in my order, I did not receive the correct color of the bag.

I thought the size would be right... but no. The coat is very beautiful and of excellent quality. I am returning it with a heavy heart as it was the last available size. But it's only a matter of time as the products are superb at Cuirs Guignard!!

Quality product. The price seems a bit expensive to me

The item was not available and yet I was able to order it and pay for it. Very unfortunate. Do not put them on sale if you do not have them. However, no problem to get a refund

The jacket ordered was disappointing, too small at the shoulders and arms, very tight despite being one size up from my usual size and the dimensions I provided. The announcement should have mentioned that the item runs very small. As a result, I was somewhat dissatisfied with the return at my expense, especially since it was the last available size. However, the refund was very quick and without difficulty.

The cut of my leather is perfect only I received the cognac brown color while I ordered the nut brown color.

Had to return a leather jacket as the size did not match the indicated measurements. Second leather jacket, quality of leather quite coarse.

For the choice of sizes, your site is not perfect at all. I ordered 3XL for a sleeveless leather jacket and I think that 1 or 2 XL would have been more than enough. Yet you ask for measurements for a control of the choice in the order. Needs improvement. However, top quality.

Product as described but buttons are already coming off after barely 2 weeks of wearing it. Huge disappointment given the price... One expects the buttons to be well attached

Good product, except that it is not the requested color!!

Leather jacket received quickly. However, at first, I was disappointed because the leather received does not match the item ordered online in every way. Removable hood of a different color, different stitching on the jacket, additional snap, in short, it is different from the images on the site. I hesitated to get a refund but I eventually appreciated the differences. One piece of advice I would give to CUIRS GUIGNARD is to take photos of the leather jackets that match those sent...

I returned the jacket because I didn't like the two-tone gradient side, at my expense. The person I spoke to on the phone told me that for the next shipment since I am exchanging this jacket for another of the same color, the company would include a 'return voucher' in case of a new exchange. It might be wise to include said voucher from the start..

Fast and well-protected shipping. Beautiful quality jacket. Good experience that I will repeat and recommend to my friends. A downside for the delivery, package delivered at home upon presentation of the QR code, so obligation to be present and the post office does not respect its commitment. Blocked an entire day at home and delivery the next day at noon without being informed.

Very little information following the order.

I ordered a red bag and in the photo it is indeed red, but in reality it is raspberry.

Too bad to have to pay for delivery and return of the order otherwise nice site...

The delivery deadline was respected, however the product does not match the description on the site where it is noted lamb leather while it is sheep leather, the appearance is not at all the same. So disappointed. The finish of lamb and sheep is not the same, lamb is much smoother. Oakwood notes well on its site sheep leather and not lamb leather.

I ordered a size L red leather vest, my partner tried it on and it seemed a bit tight, no matter I will exchange it for size XL. First snag it is not available in red but in black, well let's move on, it will be fine anyway. The return and exchange went well a little over a week... And then big disappointment, the size XL after trying is smaller than the size L in red.

Hello, the ordered boots are of very nice quality but the size does not correspond to what I ordered. A size 39 (as indicated on the box) but the boots fit size 40. I wore them for a day before realizing it. What solution would you have? Thank you in advance. Best regards. Isabelle Demulder

Received on time, very nice cowboy boots but unfortunately impossible to put on! Shaft too narrow after a cordial phone conversation, an exchange for another model was agreed. Attentive and customer service representative.

Hello, the back is not in one piece, the color and appearance do not exactly match, the touch of the skin is greasy. Best regards, Jean.

Too bad the delivery is so long otherwise a lot of leather choices

Jacket darker than the photo on the site. Good quality price ratio. Good quality leather. Down comes out of the lining. To see with time.

Upon opening the package strange no labels on the jacket and when looking closer some marks on the leather of the sleeves has it already been worn? The return being at my expense and the superficial marks we will stay like this but bad experience.