Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
All reviews
M
marc D.
Rating: 5 out of 5
Perfect, nothing to say, fast delivery
Translated reviews
C
cliente
Rating: 5 out of 5
The product I purchased is of very good quality. The inquiries about the most suitable size were answered instantly and the recommendation received was accurate. Very good shopping experience.
Translated reviews
C
cliente
Rating: 5 out of 5
Great product, fast delivery
Translated reviews
J
JOCELYNE C.
Rating: 5 out of 5
The product meets my expectations.
Translated reviews
N
Nathalie S.
Rating: 5 out of 5
I received my leather jacket in less than a week, very well packaged (box, bag). The leather is of good quality, I am satisfied with my purchase and would recommend.
Translated reviews
N
Nicolas B.
Rating: 5 out of 5
Delighted with my order and the welcome/advice via phone from the person I spoke to before confirming my cart. We are dealing here with a small network of real physical stores that also do online sales and not just a dehumanized platform with call center employees, and you can feel it in the knowledge of the products, which is really nice, builds trust, and encourages you to proceed to the purchase. In short, it's real commerce. Otherwise, the ordered product was received quickly, well packaged, and fully compliant with the prior exchanges. In the end, I really recommend this site and will not hesitate to order again from them, whether for myself or other family members.
Translated reviews
M
MICHEL L.
Rating: 5 out of 5
Nothing to say, the delivery and the quality of the product seem very reasonable, to see over time.
Translated reviews
D
Delphine N.
Rating: 5 out of 5
Delighted with the bag I ordered.
Translated reviews
O
Olivier D.
Rating: 4 out of 5
Nothing to say, very professional and fast! Attention for the Swiss, customs fees are exorbitant!!
Translated reviews
G
Guy-Michel M.
Rating: 5 out of 5
Very good value for money
Translated reviews
M
Marie C.
Rating: 5 out of 5
Order placed, the item was out of stock, I contacted customer service because it was a gift. The person did everything possible for me to be delivered on time. Very satisfied with the transaction, I recommend more and more.
Translated reviews
P
Pierre
Rating: 5 out of 5
very satisfied with the product
Translated reviews
M
Marc
Rating: 5 out of 5
Very fast delivery... quality product...
Translated reviews
R
RV
Rating: 5 out of 5
Nothing to report, I live in the DOM and received my order without any problems with regular communication about the status of my order. The latter was in accordance with the information on the site. I recommend.
Translated reviews
C
Client
Rating: 5 out of 5
Following my visit to their site. While passing through La Rochelle, I stopped by their store. Great welcome, a huge selection, quality leather boots. They didn't have my size in the color I wanted, however, they let me try them in another color to make sure for my order. I appreciate the proposal and the availability of the seller who, by the way, explains the history of the Guignard house and stores. THANK YOU. The delivery is fast. I should receive them tomorrow and I am sure my expectations will be met. I am more than satisfied. I recommend.
Translated reviews
M
Massin
Rating: 5 out of 5
Order delivered quickly, quality product.
Translated reviews
D
Delphine N.
Rating: 3 out of 5
Order placed on April 25, 2024. My payment was accepted the same day and since then I have had no new information. I do not know if and when my package has been sent.
Translated reviews
Response from Cuirs Guignard
Hello, You indeed placed an order on the evening of 25/04 for an item indicated with a shipping delay of 10 days. The order was validated on 26/04 and debited from your account, which is normal and logical with credit card payments. You received the order confirmation and an email yesterday to inform you of the preparation, delivery is expected at the end of the week or early next week at the latest. You will be informed by email of the shipment with the colissimo link. Best regards, ETS GUIGNARD
C
Canaux
Rating: 5 out of 5
First order with you, and it meets our request, top-notch, very fast, a team that listens, and very nice ?? We will be back soon ?? ... A big congratulations to you. See you very soon ??
Translated reviews
G
Gilles H.
Rating: 1 out of 5
Still haven't received the product from my order!!!!! Following the email from COLISSIMO POST FOR MORE THAN A WEEK. I am very disappointed.
Translated reviews
Response from Cuirs Guignard
Hello, you placed an order on 16/04/2024, your package was sent on 17/04/2024, the package is currently being delivered to the pickup point you chose. Unfortunately, we are dependent on the Colissimo postal service and we dispatched the package without fail within the allotted time. After that, you received notifications for the delivery of your package. Unfortunately, we cannot do anything about the delivery and the time frame set by the post office. Best regards.
C
client
Rating: 3 out of 5
The pants are presented in a 501 cut. Be careful, I have a 501 jeans in size 44 that is a bit big for me and I had to take a 46 for the leather pants. That being said, good quality, nice cut, and very satisfied.
Translated reviews
V
Verónica J.
Rating: 5 out of 5
The order arrived in 3 days from France to Spain. The jacket is perfect, matches the description and the photos. The size is correct according to the size guide on the website. Everything is great!
Translated reviews
M
Malingrey S.
Rating: 4 out of 5
Overall, I am quite satisfied. Please improve the photos so that the colors are as accurate as possible.
Translated reviews
P
Pablo B.
Rating: 5 out of 5
Really fast delivery. Good communication. Was worried about deadline, but staff assured me via mail it was on time; indeed the package arrived two days before consigned date. The item seems of great quality ( haven't used as it's for a present).
P
Patricia
Rating: 5 out of 5
It was a gift and the person is very satisfied. Careful shipping, quality item.
Translated reviews
O
OLIVIER H.
Rating: 5 out of 5
Very nice visual presentation on the site and it is exactly what I received within a perfect timeframe and the amount was debited upon receipt.
Translated reviews
J
JLF
Rating: 5 out of 5
A sure value. I love this brand.
Translated reviews
N
Nany.B
Rating: 5 out of 5
Order taken by phone with a very good welcome. Fast delivery time and product quality, nothing to complain about. Completely satisfied with this third purchase. Thank you.
Translated reviews
J
Jumel C.
Rating: 1 out of 5
I still haven't received my order from 11/04 despite a follow-up with customer service who assured me that the package would be delivered by 20/04 at the latest. I will not order from this site again.
Translated reviews
Response from Cuirs Guignard
Hello, we have taken your feedback into account. Unfortunately, we are dependent on the post office and we sent the package on time as you can see (the package was dispatched on April 18 and available at the pickup point you chose on April 22). We are sorry for this involuntary incident on our part. Best regards.
P
Pierrick
Rating: 5 out of 5
Excellent product!! I bought some beautiful cowboy boots that are of very good quality!!! Superb!! And 2 perfect boot pulls! Fast delivery, very serious company!! I highly recommend it. M. Carré
Translated reviews
Y
Yann E.
Rating: 5 out of 5
Very good advice and very good quality. Thank you all ???
Translated reviews
C
cliente
Rating: 3 out of 5
Average, I returned a jacket to exchange it, it has been a week and still no return....
Translated reviews
Response from Cuirs Guignard
Hello, we are very surprised by your message, we received your return package this morning. It was delivered to you last Thursday, we do not know what day you dropped it off for a return but we assure you 100% that it has not been a week. The package was delivered this morning and we processed the exchange the same day. Indeed, we sent you an email this morning with the tracking number for your exchange. Best regards.
C
CHRISTOPHE
Rating: 5 out of 5
First purchase and really very satisfied, impeccable package, contents well packaged, I recommend without any problem, package tracking well respected.
Translated reviews
H
Hervé
Rating: 5 out of 5
The delivery time is very short and the product is really very nice: quality, design, and reasonable price are all there. I am fully satisfied and I recommend this site.
Translated reviews
T
Tillet A.
Rating: 5 out of 5
Very good quality leather and good delivery tracking.
Translated reviews
C
Caro
Rating: 5 out of 5
Very nice leather bag from the Hexagona brand, which is no longer found at all, I am delighted. However, the shipping time was a bit long.
Translated reviews
F
Felipe
Rating: 5 out of 5
I chose a black cowboy boot with lizard and leather, the delivery is serious, the quality of the leather and the workmanship is impeccable, the size is just right, I recommend because there is nothing disappointing to report, only good.
Translated reviews
P
P H.
Rating: 5 out of 5
Although very skeptical about buying clothes without trying them on online, I am totally satisfied with my experience with Guignard leathers: the jacket received is exactly as presented (available too!) size and quality respected, Colissimo delivery OK. Therefore, I recommend!
Translated reviews
C
Carine
Rating: 5 out of 5
Very happy with my cowboy boots. Well packaged with great care. Thank you.
Translated reviews
M
Malingrey S.
Rating: 3 out of 5
The products do not correspond to the products, especially in terms of colors.
Translated reviews
Response from Cuirs Guignard
Hello, we acknowledge your feedback regarding the red Ziya jacket and the green Vienna bag. We are truly sorry if you find that the colors do not match, it is true that depending on screen resolutions and retouched photos, there may be a slight color discrepancy. If that does not suit you, please do not hesitate to contact us for an exchange or a refund. Have a good day, ETS GUIGNARD.
M
Mlle M.
Rating: 4 out of 5
I ordered a lavender perfecto. Upon receipt, the color and size did not fit, I returned it and was immediately refunded. For me, the only downside is that the color 'in real life' was darker than the color on the site, but otherwise for the size, it is not the merchant's fault but mine 100%. For me, it is a reliable site.
Translated reviews
We use cookies for audience measurement and improving user experience.