★★★★★
based on 10034 reviews published
Latest neutral customer reviews
The product is excellent, the phone reception as well as the speed of shipping is also good. However, the size chart is wrong. The measurements for the chest and waist corresponded to 4XL while even 2XL is a bit loose!
Thank you I am very satisfied
Hello everyone, Order received on time, quality at the rendezvous, very nice boots model blues strong 7811 for my part. However, not very nice to send a model that I think was on display. Right shoe sole slightly damaged and without the paper reinforcement inside. Slight scratch also at the heel. A bit disappointed..... Best regards, Maxime.
My review concerns the website and not the items (which I suppose are of good quality) + over a week after my order (598 E charged!!) : no news on the progress or the good receipt of this order, I do not know if it has been processed? When will I be delivered? I WILL HAVE TO CALL TO CHECK.
Very good review
Good evening, The photos taken on your site do not really represent the color I received.
Beautiful products, efficient return service, too bad that when a garment is clearly recognized as "sizing small" it is not indicated.... this would have avoided a "costly" return, and the disappointment of not being able to fulfill my desire for a leather coat!!
I received a leather jacket for which two sewing defects were visible. I requested a commercial gesture. I was told that Cuirs Guignard could send me a return slip and make the repairs for free!!! It would be missing that I have to pay for the repairs... And ultimately no jacket for how long? I did not accept this transaction. It seems to me that I bought a new item, not repaired.
Perfect leather, but despite the indicated measurements, way too small, so we had to return it, (disappointed)
The boots are good and comfortable, I think they run a bit large, I wanted all-leather shoes, that's fine but the rubber protective soles are too thick and give a somewhat cheap finish.
I find that for the price!!! The quality of the leather is not optimal. The cut is nice but I find the leather very very thin which suggests a very quick wear of certain elements of the blazer. I admit I was very surprised by the weight, expecting to have a leather that holds well and that is not the case, mainly due to the thinness of the product. I was planning to buy a three-quarter for this winter, but now I am in a phase of reflection.
In search of red cowboy boots, I thought I found my happiness on the Cuirs Guignard site. The delivery was quick, the payment in three installments is a plus, but the shipping costs are quite high. Upon receipt, disappointment, not on the product, superb, but on the size and fit. The boots are too big (+ or - one size too much) and especially too wide. They seem to be sized for a man's foot, while they appear in the women's boots search. Not being convinced that a smaller size would make a difference in width, I preferred to return them and request a refund, which was done quickly and without problem. Another small downside, for the return we were asked to include the invoice, impossible to find out how to download it from my account. I had to copy/paste the page, not very practical... In summary, good products, good customer service, but a lack of information in the descriptions.
I had the same one
Sewing at the button level not good enough, meaning poorly sewn, had to redo everything otherwise it's fine
Too long, it has been 7 days since my order was placed and when calling customer service, they tell me that delivery will only be made in 1 week. So if it goes as agreed, it will have taken 15 hours to get a jacket, while on other orders it arrives 2 days later
Delivery times quite long, relatively high shipping costs, return for exchange at your expense, but the product corresponds to its description.
Order delivered in 2 parts since the second product was delivered if it's ok 3 to 5 weeks after order (non-discounted product and not indicated as out of stock!!)
The jacket is of good quality, nothing to say about the leather, but very poorly sized for a 6XL. I already have 2 quality leathers of this size, bought elsewhere, and these 6XL are much larger and more comfortable to wear.
Too long for delivery. When I ordered, it was not indicated before adding to the cart that the delay was 3 weeks, otherwise I would not have validated my order. I find that not great, that's all.
The pants are beautiful and the material is very nice, but 0 durability: Worn for just one evening and the seams at the knees have given way. Very fragile finish, therefore.
The product meets expectations. There should be more pickup points: too far to go get it.
Very nice boots, as per the displayed model but had to take them to the cobbler to soften the leather, so stiff that it's impossible to put them on.
Very good product. Beautiful leather, well packaged. However, the color in the photos is not the same in reality. In the photos, with the light, I was buying a CAMEL leather bag while it is actually shiny brown.
The jacket is of good quality but is not very well sized.
If nothing can be reproached regarding the shipping and packaging, on the other hand, it is quite different for the received garment: Three-quarter leather men's down jacket "101086" from the brand "DAYTONA", having ordered size 3XL after a phone exchange regarding my size, it turned out that I could not wear this item, the sleeves being way too tight?! Too bad because overall the garment exuded quality. No issues regarding the refund. HC
Delivery too long. I am responding to the survey even though I have not yet received my order placed 10 days ago. At a time when most orders are honored within 48 hours, I find this delay becomes abnormal.
The leather is of excellent quality, however the zippers are poorly made (on the first use of the right sleeve, I ended up with it in my hand I tried to repair it myself but it broke. So it's dead for customer service, I'll see how I will manage). Otherwise the delivery service is quite long but it's understandable since some products are made to order. I think it's a very good site, I just had bad luck and that unfortunately happens
Unfortunately the item was too large at the sleeves. I have to return it and the shipping costs are at my expense... very bad point compared to other e-commerce sites.
Beautiful leather and quality, the only negative point of the order is the delivery, order made on the 17th sent on the 22nd received on the 25th but no email or SMS to inform that the package had arrived at the relay point, I ended up calling the relay point who told me that my package was indeed available and yet on the package tracking it was still in the mail center 14 while the package had arrived for 2 days. At the price of jackets, delivery could be free or of better quality by going through Chronopost and not Colissimo.
BAD CUT AT THE SIZE LEVEL, goes lower in front than behind, super weird.
Very beautiful product. You are very responsive to the questions I could ask you by email. I received it on time for my husband. The only small downside is that I expected to receive the jacket in a cover to protect it in addition to the bag. But otherwise, I recommend you 100%.
Presentation photos of the ordered item are misleading. This experience with Cuirs Guignard is the first and the last.
The jacket in size M is way too small and in L way too big.. However, the salespeople are very available and kind.
The return shipping costs are not great. I will not recommend.
Ordered Daytona Collins dark cognac leather jacket, delivery quite fast despite the weekend and the holiday. Jacket, beautiful leather quite thick, nice color. 1.80m 74kg size XL just right. Zipper unstitched by 2 cm at the bottom right, sewn back by me by hand with a good needle a solid thread, and a pliers, too bad! It was the last one!!
Order processing and delivery = excellent. The images on the site are misleading: color distorted. A bit disappointed with the item.
Good and fast but a bit small in size
Size very small, disappointing color
Product does not quite meet my expectations. The black leather color ordered is brown. Actual dimensions are smaller than those advertised in the catalog. But I will keep this product nonetheless.
I can only judge the shipment since the leather is a Christmas gift and I haven't unwrapped it, a gift package would have been welcome