9.6/10
★★★★★
based on 10046 reviews published

Latest customer reviews

3 /5
★★★☆☆

The service from Cuirs Guignard was okay even though they did initially give me the wrong tracking number. The item took about two weeks from placing the order to receiving it here in Australia which was okay. Unfortunately, the Sendra Boots I ordered had a fault in them. Not up to Sendra's usual standard. Very disappointing but not worth the effort to return from here in Australia. They should have been checked by Cuirs Guingnard before dispatching them to me.

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Norm S.
Answer from Cuirs Guignard
Hello We are very sorry if the product is not suitable, sendra products are of very good quality and finish, what's going on? we did not have any emails to let us know, we would have seen for an exchange or a refund. As for the tracking number when sending it by email, there was indeed a one-digit error, following your message we immediately rectified it, cordially ETS GUIGNARD
5 /5
★★★★★

I am completely satisfied with my purchase at Cuirs Guignard. The delivery was extremely fast, the product conforms to the description and seems to be of good quality. I will undoubtedly place another order if needed. Thank you.

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Liliane
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5 /5
★★★★★

I am ordering for the first time, but I am satisfied! Very good customer service! The order was delivered quickly! I recommend!

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Cliente
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4 /5
★★★★☆

Hello, Order delay and taking order super. My only concern is that I don't have the mannequin size and for size 64 the sleeves are really too long by 5 cm what to do today, artisans who take back leather, even in Annecy, are rare. But on your side, there aren't really any solutions. Quasimodo remains Quasimodo. Otherwise, nice garment. Best regards, Gilles

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De G.
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5 /5
★★★★★

Fast, careful shipping, quality product

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Cliente
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5 /5
★★★★★

Fast shipping, good quality apparently, to see in the long term but nothing to say for now

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Virginie D.
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5 /5
★★★★★

Very nice quality boots conform to the description. Fast shipping, I recommend!

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Clientegérald V.
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5 /5
★★★★★

Boots faithful to the description!! Normal size!!

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Sandrine
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5 /5
★★★★★

Very satisfied, order arrived quite quickly, gracious commercial gesture for a small delay and I am very grateful to you, you were not at all obliged. Small downside that has nothing to do with you, I followed the recommendations for size (1.83m 108 chest circumference and 100 waist circumference, size 44 American recommended) but I find the jacket a bit tight, maybe it's normal and it will give with use. Very happy with my purchase however.

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Cliente J.
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3 /5
★★★☆☆

I received the jacket, it is too small despite the provided measurements that matched. When I requested a return and refund, there was no offer for an exchange in a larger size.

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Mouly A.
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Answer from Cuirs Guignard
Hello, We are really sorry that the product does not fit. We try to advise our customers as best as we can with the information you provide us, but an error is possible. In this case, it is indeed possible to return the jacket either for an exchange or a refund. For your order, you sent us a request for a refund, we followed your request; otherwise, we would have offered you an exchange. Best regards, ETS GUIGNARD
4 /5
★★★★☆

I received my package but ordered on August 13 and delivered on September 3! Otherwise, very good product.

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Cliente
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5 /5
★★★★★

Order arrived very quickly.

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Lionel D.
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5 /5
★★★★★

Fast and efficient, very good advice, I highly recommend

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Cliente
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5 /5
★★★★★

As usual, fast and perfect ??

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Pierre J.
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5 /5
★★★★★

Very fast and efficient delivery. The product corresponds perfectly to the order.

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Véronique R.
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5 /5
★★★★★

Excellent experience: order placed before noon and coat received the next day, it couldn't be better! Very happy with the coat, perfect size, very high quality and warm.

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Frédéric
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3 /5
★★★☆☆

Order not received because the supplier is closed until August 28, so 3 to 4 weeks of waiting. Order placed on August 15, so a total of 1.5 months of waiting, I think.

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Stephane J.
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Answer from Cuirs Guignard
Hello, indeed during the month of August, the delays can be a bit longer than expected, but don't worry, we do our best. Your package was sent today; we indicated a delay of 15 days / 3 weeks, and we even took less time! Wishing you a good reception, best regards.
5 /5
★★★★★

I am not too disappointed; I would have liked them to be a bit thinner!!

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Dugenne
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5 /5
★★★★★

Well-designed site, quality products perfectly matching the many photos. Bravo and thank you

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Frederic D.
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5 /5
★★★★★

Since my adolescence, I have been wearing cowboy boots. 40 years later, I still have the same passion. I chose Guignard leathers for the quality of the leathers and brands. I ordered a first pair of cowboy boots. I have a high instep. I couldn't get them on. I returned the boots and called customer service. The welcome was pleasant and very attentive to my difficulties. I chose with this person and on their good advice a new pair of boots that fit my foot shape better. Received three days after the new order. After a period of adjustment, here I am walking. Thank you for your advice, your diligence, and the quality of your products. A big thank you to your team.

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Jean L.
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5 /5
★★★★★

I ordered a leather travel bag for 24 hours from Le Mans. Very nice quality product and very fast delivery. I am very satisfied with my order and recommend the Cuirs Guignard house.

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David F.
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5 /5
★★★★★

Very serious, quality product! Attentive to customers, accommodating and understanding ??

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Sophie S.
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5 /5
★★★★★

Fast shipping, with the product well packaged. Beautiful quality leather. I followed the seller's advice over the phone. I recommend the Guignard house for the quality of the products and their advice.

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Hélène M.
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5 /5
★★★★★

Excellent attention and advice before the purchase. The quality/price ratio of the purchased product is unbeatable. Post-sale attention for a size change was perfect. Delivery time and service were very good. Online payment method, secure. Good website, although with some problems in the contact forms, which hang due to anti-spam filter.

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Cliente
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5 /5
★★★★★

Good selection of bags. I found a small bag with both a handle and a shoulder strap, which is quite rare.

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Aa75020
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3 /5
★★★☆☆

After a small issue with my order, the responsiveness from the Cuir Guignard site was immediate. Thank you for this professionalism.

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Stephane J.
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Answer from Cuirs Guignard
We are sorry for this inconvenience and your disappointment. Please know that we do our best for our customers. We have sent you an email to your personal address to offer you compensation. Best regards.
5 /5
★★★★★

Very good! Fast delivery, perfect order tracking, and very nice product.

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Cliente
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5 /5
★★★★★

Item corresponding to the ordered item, within the indicated deadlines ??

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Cliente
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5 /5
★★★★★

The presentation by category quickly directed me to bags that met my expectations! I will return to discover dressed models for autumn. Bravo and thank you.

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Gos
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5 /5
★★★★★

Fast shipping, never disappointed.

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Vincent
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5 /5
★★★★★

Very professional.

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Marianne
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5 /5
★★★★★

Always such beautiful leather, small downside regarding the delivery; I think the delivery person must have run over the delivery box given the state, even the contents were visible. Fortunately, the leather jacket was not damaged.

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Jplce L.
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5 /5
★★★★★

Order by phone fast delivery in Switzerland

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Baumann
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5 /5
★★★★★

After being a bit disappointed, the company made a commercial gesture which is to their credit and worthy of this factory that has always had a good reputation. Marianne Colin

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Marianne
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Answer from Cuirs Guignard
Thank you, please know that we try to do our best to satisfy our customers and your satisfaction is one of our priorities.
2 /5
★★☆☆☆

I placed an order 9 days ago for a women's jacket, the amount of 191€ has been debited and since then no news.

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Marianne
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Answer from Cuirs Guignard
Hello, We are really sorry, we take your comment into account. Please note that for credit card payments, you are indeed debited on the day of purchase regardless of the shipping delay of the merchandise. You ordered an item shipped within 10 working days, it was sent on time. You were informed of the shipment by email with the colissimo link for delivery tracking. But you received the link to give your opinion on our site before receiving your package, so we understand.... Best regards, ETS GUIGNARD
2 /5
★★☆☆☆

Good afternoon, I wanted to thank you for all the work done, the product arrived in perfect condition and in good shape, but we were very disappointed with the jacket I ordered for my wife, as the inner lining is not the same (it is very thin) as well as the exterior (it is very thin, looks fake and does not have the thickness to protect at all) it is like tissue paper, that is why we are unhappy, it does not have the same thickness and authentic look as the women's jacket compared to the men's one.

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Daniel
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Answer from Cuirs Guignard
Good morning, we have taken into account your dissatisfaction with the women's jacket, after which it is lambskin and therefore more flexible and thin. We have items closer to the men's model like the
5 /5
★★★★★

FAST NEAT NICKEL

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Astrid
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5 /5
★★★★★

Very well packaged item, quality product, pleasant staff.

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Cliente
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5 /5
★★★★★

Precise / fast / compliant I recommend 100%

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Cliente
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4 /5
★★★★☆

Very satisfied with the quality and service

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Jeanine
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