★★★★★
based on 1444 reviews published
Latest customer reviews
Top
The order took a long time to be shipped and I don't feel that the product is very effective... I am a bit disappointed on these points. Nevertheless, the package arrived well packaged and very well protected in a nice wrapping.
Thank you for this feedback, sincere on both points and really appreciated regarding the care taken in the packaging.
Regarding the shipping delay, you are right and we are sorry about it. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon.
Regarding effectiveness, your feedback deserves us to dig deeper together. Depending on the product used and the targeted issue, the response can be very different, and some of our treatments really act deeply over time rather than immediately. If you would like us to review the protocol to better match your animal's situation, please write to [email protected] with some details (the product used, the issue, how long it has been applied), we would be happy to adjust with you.
Have a nice day!
Perfect
As always, absolutely amazing products. Just a lot more delay than before. But that's also the success 🙂
Delivery time too long, more than 15 days... effective product.
Thank you for your feedback, and we are happy to read that the product is effective.
Regarding the delivery time, you are absolutely right, more than 15 days is very far from our standard and we are sincerely sorry. Our promise remains to ship any order placed before 1 PM on a business day the same day. We are currently going through a nice growth period, amplified by the success of our latest seasonal editions, and we are adjusting the team to fully regain this pace. A new recruit will join us very soon, everything is being put in place to ensure that this type of delay does not happen again.
Have a nice day
Super product always satisfied
Fast and careful shipping, plus the products demonstrate great quality!
Top products
A very good effective repellent. The smell is pleasant and delicate. The spray is very gentle and my horse tolerates it well.
Fast shipping, impeccable packaging. Excellent products as usual.
Packages arrived well and quickly!! Products inside well protected.
Top products!
A package always well wrapped and fast
Very fast delivery, the repellent oil is great, and I love the scents of the detangler and nourishing oil
Simple and easy order
Reliable and serious site. I received my products quickly and in excellent condition as they were well protected. Moreover, the products are very effective. I will reorder!
Really great products, effective quality, I am delighted I placed a second order
Since the time I wanted to try the detangler, I regret nothing, they are super effective, it untangles my horse's big mane and on top of that the smell lasts for several days. I will definitely reorder.
High quality natural products. That work very well
Nothing to complain about
Interesting products and careful delivery
Fast shipping and well packaged
I am very convinced by the other products in the range I think I will like this one too
Very good experience whether it is regarding the placing of my order, the delivery, or even the products
Careful packaging, fast delivery
Shampooing way too liquid it's water
We have seen your review left on the product page.
Our shampoos are intentionally formulated without thickening agents. The thicker shampoos that are usually found owe their consistency to texturizing agents that do not add anything to the effectiveness of the product. With us, what is in the bottle are the active ingredients, not fillers.
For optimal use, two methods we recommend. Pour a dose into a bucket, foam with a jet and apply with a sponge on the coat. Or use a jet system with an integrated shampoo reservoir, very practical and economical, the fluid texture is perfect for this type of application. In both cases, diluting before use is the right practice, it optimizes the foam, distribution, and consumption of the product.
By the way, we will soon submit the question to our community to see if this texture is appreciated or if you prefer us to thicken it. Your feedback matters
Have a nice day
Package carefully wrapped Fast shipping Super quality product
As usual, always very satisfied, top products that work super well for my 4 little ones and a quality delivery too! I still recommend it!
Delivery with Mondial Relay very complicated. My package goes from Metz to Luxembourg. Package not delivered, but returned to Metz. Then comes back to Luxembourg. 1 week to be delivered. Metz is 1 hour away by car. Product clay for damaged hooves very wet. Comes off/erases quickly, as too wet/liquid and does not stay well in cavities. Especially for a horse living outside and when it rains and the ground is wet. Hair regrowth and tendon support oil are top-notch.
Thank you for this complete and nuanced feedback.
Regarding the Mondial Relay delivery, this route is clearly abnormal and we are sorry. This type of situation unfortunately depends on the carrier but it is feedback that we will escalate.
Regarding the clay for damaged hooves, its fibrous texture well soaked in formula is completely normal, it is precisely what allows it to act deeply at the bottom of the cavities. For better hold, some practical tips: clean and dry the hoof thoroughly before any application, fill small gaps one by one deeply in the recesses, and let dry for a few minutes before the horse returns to the pasture. It is exactly the same logic as for the hoof sanitizing clay, which must also be applied at the beginning of grooming to take advantage of the drying time before going out. These few minutes make all the difference in effectiveness.
We are pleased, however, that the hair regrowth gel and tendon support oil are satisfactory.
Have a nice day
Great thank you Cura Natural
Quality products, order received quickly
Super brand and very good products
Never disappointed, I recommend 100%
The delivery time was long while it was stated on the site as 4 working days. I received my order 12 days later .. a bit disappointed
Your disappointment is completely legitimate and we do not minimize it. This delay does not correspond to our usual promise and we are sincerely sorry.
We went through an exceptional growth period that we did not anticipate, amplified by the success of our seasonal editions and our ongoing promotional offer. This is not an excuse but a reality that we fully acknowledge. A new recruit will soon join our workshop, hiring is in progress, so that this situation does not happen again.
We hope that the products will meet your expectations and that your next experience will be very different.
Have a nice day
Quite long delays but I was warned due to high demand, once the order was ready it was delivered very quickly in 24 hours.
Great, my order was forgotten, I sent an email and following that my package was sent. As a gift, I received a second forest fruit shampoo in my package. Thank you!
Top !
Always very satisfied with their products!! Quality and professionalism! And the promise of success kept at 100% Thank you cura
Reliable site and customer service available and reacts quickly. Can't wait to test my products.
Always very satisfied with your products!