★★★★★
based on 2406 reviews published
Latest neutral customer reviews
The site is well done, the order, payment and tracking are correct and I award for that, 5 stars On the other hand and it's a shame the delivery time exceeds 20 days and I award for that 3 stars .
It's been 2 times that i've placed an order, and 2 times that the item is unavailable and i'm offered another product. update your site
8 days to receive the order a little long
Very few references in the 'Bicycles' and 'Equipment/Mechanics' sections.
I recommend the site but I am disappointed this time, the socks are not the right color.
Order well delivery times also books quite fast i recommend this site to
Disappointed with the delivery times. I had to call again to find out the status of my order.
Good site and good product. Too bad it's not updated frequently, otherwise nothing to say.
I did not receive the main part of the order, i.e. the wheels, because the carrier did not take charge of them. I would have liked to have been offered another solution.
Delivery time not respected without customer information. When I contacted customer service, I had to contact them several times, and the customer service route is not smooth. I had also asked to be kept informed of the receipt of stock to have an idea of how long it would take to receive my order, but this commitment was not kept. Too bad. Customer experience marred by logistical problems poorly managed by the site's customer service.
Fast shipping Perfect
Very friendly, but the tightening pattern doesn't match my SIDI shoes. Unfortunately.
Not very clear, you're selling the luggage rack, but not the mudguard needed to secure it.
The anti-theft device has not been removed from the shorts
No information on additional customs charges for countries outside FR
Delay too long.
Only one drawback, I'm an old chnok and don't really appreciate being on a first-name basis, otherwise nothing to say cordially
Delivery times were not respected: more than 12 days to receive my helmet and no communication from customer service, as if my order had been forgotten.
Impeccable product lmai no delivery Change service provider
Fast delivery. However, I ordered the black model and received the model with beige sides. Immediate need for competition so no time to send it back for exchange... first order at cycles et sports, too bad.
Be sure to send the requested merchandise
Delivery very good, just a shame the clothes arrived with the security chips not removed......
Order received late, after a reminder to Cycles et Sports who acknowledged a lack of follow-up.
It would be great if the sizes of cycling vests corresponded to reality. At GOBIK wholesalers, you have to take a size larger than your usual size or you'll have to send the item back at our expense JPD
Order placed on 21/01/2022. Parcel dispatched on 26/01/2022 following my telephone intervention with Cycles et Sports. It turns out that my order was "zapped". Parcel received on 28/01/2022, i.e. 7 days after my order. This can happen, but no apology was made and no commercial gesture was made.
On the other hand, when you receive a product in its original packaging labelled €10 (the manufacturer's recommended retail price, Mavic), even though you paid €15 for it, you feel like you've been taken for a ride. Even if the product is hard to find, and stocks are obviously being liquidated, this was my last experience with cyclesetsports.
Out of 4 products ordered, one could not be honored (product finally discontinued although it was marked available on the site), another had to be returned because it did not conform to the description on the site and the product reference. Not very serious. A lot of wasted time and not even a commercial gesture...
Postage and packing,
LE site est bien fait ,lors de la livraison une erreur de produit rapidement prise en considération ,échange sans problème au bout de quelques jours;
It's a pity that some colors are missing compared to what's advertised.
The order was only dispatched a week after I placed it, and even then I had to contact the site again to find out where it was. Otherwise nothing to say about the quality of the product received.