9.2/10
★★★★★
based on 1868 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Bactoreef very efficient, no nitrite outbreak, despite the use of karcher washed stones, on the other hand no development of microfauna after 3 weeks despite the respect of the protocol
Alain B.
Alain B.
purchased on 14/10/2021 
Translated review
Answer from daphbio
Hello Mr Babillon,
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.

Do not hesitate to come back to us soon.
Thank you for your feedback
3/5
★★★☆☆
Delivery arrive quickly.
Julien D.
Julien D.
purchased on 07/10/2021 
Translated review
3/5
★★★☆☆
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
Lise B.
Lise B.
purchased on 16/09/2021 
Translated review
3/5
★★★☆☆
The anti cyano products were effective twice, 1 year ago and 5 months ago. This time, not effective. Our cyanos are becoming resistant to your bacteria. What to do? Blackout? I continue to use bactofresh and micro macro life. I put a little oxygenated water; the cyanos have almost disappeared but they will reappear. This is a freshwater aquarium.
Carine G.
Carine G.
purchased on 01/09/2021 
Translated review
3/5
★★★☆☆
Total failure. No daphnia survived. I do not question the quality of these products, I may have been wrong about the aclimation. I suggest an instruction manual for users, especially novices
Christine R.
Christine R.
Translated review
Answer from daphbio
Hello, thank you for your feedback, indeed daphnia require some precaution and a particular implementation.
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.

Thank you
3/5
★★★☆☆
I'm a very good customer and I'm very happy with the service I've been getting.
David B.
David B.
purchased on 18/07/2021 
Translated review
2/5
★★☆☆☆
After 15 days no results
Michel T.
Michel T.
purchased on 13/06/2021 
Translated review
3/5
★★★☆☆
Excellent
Alessandro P.
Alessandro P.
purchased on 05/05/2021 
Translated review
3/5
★★★☆☆
I have not seen any change in the microfauna life since the protocol...is it really effective ? at this price I hope so.
Aurelien H.
Aurelien H.
Translated review
Answer from daphbio
Hello, thank you for your feedback. The microfauna can not be seen with the naked eye and can take several weeks to develop depending on the aquarium.
Good day to you.
3/5
★★★☆☆
Treatment in progress, never received the personalized advice in relation to the photos sent. For the moment some traces of Cyrano reappear in spite of the treatment in progress, to follow
Jean-marc V.
Jean-marc V.
purchased on 30/03/2021 
Translated review
3/5
★★★☆☆
Too early for an opinion Cordially
Arnaud D.
Arnaud D.
purchased on 26/02/2021 
Translated review
3/5
★★★☆☆
I ordered the anti-cyano kit. Certainly it is an expensive product but it is effective, visible effect after three days. Nothing more after 5 days of treatment. No damage on corals and fish. I recommend it.
Joel L.
Joel L.
Translated review
Answer from daphbio
Hello Joel, thank you for taking the time to answer our questions!
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
3/5
★★★☆☆
Part of the stones received broken
Christophe L.
Christophe L.
Translated review
Answer from daphbio
Hello, we are sorry to read that you had a problem with your stones during delivery. We are not in control of how the packages are handled once they are in the hands of the carriers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
2/5
★★☆☆☆
Promise of delivery date not kept
Mohamed H.
Mohamed H.
purchased on 01/09/2020 
Translated review
3/5
★★★☆☆
Anti-cyano products, a little bit disappointed but I still have cyano on the stones after 6 days of treatment, I continue bactooreef, but skeptical and expensive products. Let's wait???
Claude P.
Claude P.
purchased on 20/08/2020 
Translated review
3/5
★★★☆☆
Product surely less concentrated than 2 years ago damage kit anti cyano So limited effectiveness Despite price increase.
Steeve H.
Steeve H.
purchased on 01/12/2019 
Translated review
2/5
★★☆☆☆
Recurrence of Cyranos a few weeks later.
Stephane T.
Stephane T.
purchased on 16/12/2019 
Translated review
2/5
★★☆☆☆
I didn't see any live microfauna...
Oussanassah C.
Oussanassah C.
purchased on 27/02/2020 
Translated review
Answer from daphbio
Hello,

Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.

With kind regards
Customer Service