Overall rating
/10
★★★★★
based on 729 published reviews
/10
★★★★★
based on 729 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Good product against cyanos to see in time
Gilbert H.
, published on
purchased on 21/02/2022
Translated review
purchased on 21/02/2022
Translated review
3/5
★★★☆☆
After using the products I had an episode of Dinoflagellates and cyano bacteria. The service from the photos blamed the old rocks but contrary to that they were purchased 5 years ago. I state that the tank is 5 years old and was completely stable. Used reseeding products plus bactoreef. Service was not up to the product, they could tell me it was impossible because it never happened. In fact after about die weeks of using the products the dino and cyano disappeared. Surely my tank mature for years will have restarted a small maturation and then return to stable. To date, on the whole excellent product assistance to review
Gambitta M.
, published on
purchased on 26/01/2022
Translated review
purchased on 26/01/2022
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3/5
★★★☆☆
TO DATE I CAN NOT GIVE A CERTAIN ASSESSMENT BECAUSE 'IN CONCOMITNZA THE USE OF PRODUCTS FOR RESEEDING I HAD A RETRACTION OF POLYPS ON SEVERAL CORALS SPS AND LPS. I WAIT TO SEE IF THE PROBLEM PERSISTS.
VITTORIO S.
, published on
purchased on 01/01/2022
Translated review
purchased on 01/01/2022
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Answer from
daphbio :
Bonjour monsieur,
n'hésitez pas à nous contacter en cas de problème.
n'hésitez pas à nous contacter en cas de problème.
2/5
★★☆☆☆
Excellent product already used
Lazzari G.
, published on
purchased on 28/11/2021
Translated review
purchased on 28/11/2021
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Answer from
daphbio :
Merci beaucoup pour vos commentaires !
2/5
★★☆☆☆
Not delivered to the address marked
Jonathan V.
, published on
purchased on 20/11/2021
Translated review
purchased on 20/11/2021
Translated review
Answer from
daphbio :
Nous sommes désolés pour ce désagrément, mais une fois que le colis a été remis au transporteur, nous n'avons plus aucun contrôle sur lui.
Nous espérons que cela ne vous a pas causé trop de problèmes logistiques.
Nous espérons que cela ne vous a pas causé trop de problèmes logistiques.
3/5
★★★☆☆
Bactoreef very efficient, no nitrite outbreak, despite the use of karcher washed stones, on the other hand no development of microfauna after 3 weeks despite the respect of the protocol
ALAIN B.
, published on
purchased on 14/10/2021
Translated review
purchased on 14/10/2021
Translated review
Answer from
daphbio :
Hello Mr Babillon,
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.
Do not hesitate to come back to us soon.
Thank you for your feedback
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.
Do not hesitate to come back to us soon.
Thank you for your feedback
3/5
★★★☆☆
Delivery arrive quickly.
Julien D.
, published on
purchased on 07/10/2021
Translated review
purchased on 07/10/2021
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3/5
★★★☆☆
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
LISE B.
, published on
purchased on 16/09/2021
Translated review
purchased on 16/09/2021
Translated review
3/5
★★★☆☆
The anti cyano products were effective twice, 1 year ago and 5 months ago. This time, not effective. Our cyanos are becoming resistant to your bacteria. What to do? Blackout? I continue to use bactofresh and micro macro life. I put a little oxygenated water; the cyanos have almost disappeared but they will reappear. This is a freshwater aquarium.
Carine G.
, published on
purchased on 01/09/2021
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purchased on 01/09/2021
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3/5
★★★☆☆
Total failure. No daphnia survived. I do not question the quality of these products, I may have been wrong about the aclimation. I suggest an instruction manual for users, especially novices
Christine R.
, published on
Translated review
Translated review
Answer from
daphbio :
Hello, thank you for your feedback, indeed daphnia require some precaution and a particular implementation.
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.
Thank you
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.
Thank you
3/5
★★★☆☆
I'm a very good customer and I'm very happy with the service I've been getting.
David B.
, published on
purchased on 18/07/2021
Translated review
purchased on 18/07/2021
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2/5
★★☆☆☆
After 15 days no results
Michel T.
, published on
purchased on 13/06/2021
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purchased on 13/06/2021
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3/5
★★★☆☆
Excellent
Alessandro P.
, published on
purchased on 05/05/2021
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purchased on 05/05/2021
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3/5
★★★☆☆
I have not seen any change in the microfauna life since the protocol...is it really effective ? at this price I hope so.
Aurelien H.
, published on
Translated review
Translated review
Answer from
daphbio :
Hello, thank you for your feedback. The microfauna can not be seen with the naked eye and can take several weeks to develop depending on the aquarium.
Good day to you.
Good day to you.
3/5
★★★☆☆
Treatment in progress, never received the personalized advice in relation to the photos sent. For the moment some traces of Cyrano reappear in spite of the treatment in progress, to follow
Jean-Marc V.
, published on
purchased on 30/03/2021
Translated review
purchased on 30/03/2021
Translated review
3/5
★★★☆☆
Too early for an opinion Cordially
Arnaud D.
, published on
purchased on 26/02/2021
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purchased on 26/02/2021
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3/5
★★★☆☆
I ordered the anti-cyano kit. Certainly it is an expensive product but it is effective, visible effect after three days. Nothing more after 5 days of treatment. No damage on corals and fish. I recommend it.
Joel L.
, published on
Translated review
Translated review
Answer from
daphbio :
Hello Joel, thank you for taking the time to answer our questions!
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
3/5
★★★☆☆
Part of the stones received broken
Christophe L.
, published on
Translated review
Translated review
Answer from
daphbio :
Hello, we are sorry to read that you had a problem with your stones during delivery. We are not in control of how the packages are handled once they are in the hands of the carriers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
2/5
★★☆☆☆
Promise of delivery date not kept
Mohamed H.
, published on
purchased on 01/09/2020
Translated review
purchased on 01/09/2020
Translated review
3/5
★★★☆☆
Anti-cyano products, a little bit disappointed but I still have cyano on the stones after 6 days of treatment, I continue bactooreef, but skeptical and expensive products. Let's wait???
Claude P.
, published on
purchased on 20/08/2020
Translated review
purchased on 20/08/2020
Translated review