★★★★★
based on 2214 reviews published
Latest negative customer reviews
Microfauna received completely dead upon arrival
I did not receive it on the scheduled date and have not heard anything since. I hesitated to use Collissimo; I should have known better. There are always problems with the post. I hope to hear from you very soon.
Barely I put the daphnias in the water 1/2 hours later they were all dead.
Put in a micro tank on the day of receipt with water that has rested for more than 48 hours, unfortunately just 5 days and nothing left, no life at all. I threw 50 euros in the trash, I am really disappointed.
They don't work at all and I followed the instructions to the letter
Catastrophic !!!!!
Good
Totally ineffective anti-cyan product.
Hello, I am extremely disappointed with what I received. And the inside of the box looked like a trash can.
Unacceptable customer service, extreme algae growth after dosing.
Poorly dosed products
No difference after using zero microphone products
Unreliable products
All life except on 2 or 3 unfortunate bugs, daphnia or others was absent, distinguished under the microscope
It doesn't work 80 euros thrown away
Good morning, very bad shipping time. I paid to have the goods within 24 h and arrived after 72 h.. I do not add anything else. Best Regards.
Despite following the protocol provided by the seller, still no life in my tank. Very disappointed with the microfauna product (especially since it didn't work). Sincerely
Only one order placed with daphbio on 28/11, in the parcel a 500ml can of fertilizer leaking. impossible to contact anyone by phone (to this day i'm still trying to get them on the phone), no one answers. i sent a message via the contact form on 7/12, wanting to attach a video of the leak, but it was impossible to send the file, even in 3 different formats. daphbio told me they needed the video proving the leak, which i could do, but how could i send it? i sent a message back on 24/12, no reply, a second message on 30/12, still no reply! when you see the prices of the products on offer, you think they must be good products, but you also expect customer service to do its job. but here, nothing, daphbio is quietly burying its head in the sand. we wonder why we go abroad to buy, with french companies like this one, we know why. a bunch of good-for-nothing crooks who don't assume that there can be any manufacturing errors or problems whatsoever. i'll be sure to tell every aquarist i meet about this thieving company!
Hello gentlemen, I had a cyano attack and as usual I called on your products but unfortunately no effect! I contacted Benoit who kindly replied but he clearly said that it wasn't cyano and that he couldn't see any bubbles but your product was never blamed. I did a 500ml treatment for a 600l tank and nothing cyano grew? So that's it, I won't be using your products again...1080e order in 2024. Happy holidays.
The UPS carrier did not give me confidence If in the future I return to shop at daphbio and the carrier is UPS, I will not buy at daphbio.
Product does not work
Hello, Worms crushed in the envelope.
Thank you for taking the time to leave a review.
However, there seems to be an error, as we don't sell worms and we don't use envelopes for our shipments.
Please do not hesitate to contact us if you have any questions.
Best regards
Customer Service
No results, no microfauna
In the bottle of daphnia, there were very few living subjects. It gave absolutely nothing. 70 € to throw in the garbage. A rip-off. I am very dissatisfied and even angry.
There were only four bugs in the living bottle and a barely green color in the other! I'll try my luck again another time.
The products don't work and my aquarium is always "dirty".
Reseeding and maintenance protocol for Marino excellent in results.
Not solved the problem
This is the second and last time I order from them. Disappointed again this time. Not much life and I still have so much algae in my aquarium.
Goods only delivered after 17 days is a top performance never again
Unlike other purchases I've made from daphbio, this time the anti cyanobzcterie seawater kit didn't work at all in my aquarium. Even though it was invaded. A real shame. I'm used to much better with daphbio
Products received on time on this side nothing to say DOES NOT WORK despite the protocol followed to the letter PRODUCT VERY OR VERY VERY EXPENSIVE FOR PRODUCTS THAT DO NOT WORK!!! DON'T BE LIKE ME, DON'T ORDER EXPENSIVE PRODUCTS THINKING THEY'LL WORK!
Thank you for taking the time to leave a review.
First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).
Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.
Best regards
Customer Service
.
Hello, I don't see any microfauna appearing. Thank you
You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.
Best regards
Customer service
Fast delivery Very happy with my order See you soon
Good product good delivery
The product was of no use to me
It changed nothing
Product too expensive ineffective too bad
He did not arrive
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service