★★★★★
based on 748 reviews published
Latest negative customer reviews
Experience that I would not repeat
Peace be upon you and the mercy of Allah, the two khimars are poorly sized at the head contour, then I wanted to return them but no response from the site even though I left a message by email through the site and another message on Instagram.
We hope you are doing well.
Following your message, we took the time to check our correspondence history. We did find a message from you dated July 7, to which we responded on July 10 by directing you to our WhatsApp for a quicker and more efficient handling.
On our side, we did not find any other messages, particularly on Instagram. It is possible that a message did not go through or that it got lost in the requests.
In any case, we remain at your disposal and always do our best to respond to all your requests as quickly as possible.
Do not hesitate to write to us again if needed, directly on WhatsApp for a quicker response in shaa Allah.
May Allah bless you for your understanding,
Warm regards,
The dar al iman team
J’ai retourné tous les articles dans leur emballage d’origine, en parfait état, exactement comme reçus. Pourtant, je n’ai pas été remboursée intégralement : des frais de retour très élevés m’ont été prélevés, presque équivalents au prix d’un des articles ! Je comprends mieux pourquoi on retrouve autant de leurs produits revendus sur Vinted… Franchement, mieux vaut acheter directement sur Vinted : c’est plus économique, et on évite ce genre de mauvaise surprise. Je déconseille cette boutique.
Not satisfied at all with the purchase of the khimar. It will stay in the closet. Poorly made design.
Peace be upon you, honestly the quality is great, I got an abaya and an ultra-long khimar and I am really disappointed with the khimar, it's barely that I can get my head through it, it completely tightens me! Yet the quality is there, the price is good but the hole for the head is not right, it should have been made a bit larger!
Disrespectful after-sales service. Return of items within 7 days. Impossible to get a return label on time. They do not answer the phone or emails. I do not recommend this brand.
Peace be upon you, I still haven't received my order! Subhanallah, it was for the Eid celebration.
The colors do not correspond at all to what I received. Photo very retouched
Fast delivery
You have great ideas, your cuts are beautiful, but in reality, you need to review the sizes. Either it's too small, or it's too big, and the skirt is too tight around the waist and the sleeves go up too much despite the buttons! I had to return the item to dar sunnah.
The pictures online were misleading for the parma/purple one piece jilbab. I thought I was getting a lovely light purple shade but ended up with such a dark color it was basically brown! Nothing like purple at all and nothing like the pictures used on the shop! I trusted this shop and I liked their colors and designs but it seems like they use filters. Sadly this jilbab doesn't fit me and it's not the light purple that the pictures advertised.
Nothing like on the pictures.
I have not received my order. and is not helped by customer service! read the order conditions carefully because the webshop does not provide refunds or compensation if your package is lost. customer-unfriendly webshop:(
Not good all my orders was wrong they always send me wrong items or defected im very disappointed for the price i paid and the shipping for stuff i didnt even want i really hope they fix this
Not good. I got one of my abayas dirty and destroyed! My gloves each finger was a different size. Very disappointed!!!