★★★★★
based on 748 reviews published
Latest neutral customer reviews
1 month of waiting due to 1 product
Thank you for your feedback. We are sincerely sorry that your wait has been longer than expected.
We would like to clarify that the logistics part is managed externally, but our team always does its best to monitor and resolve these types of situations, which fortunately remain exceptional.
Furthermore, we are currently reorganizing DAR AL IMAN to further improve our services and prevent this from happening again in the future, in shaa Allah.
Thank you for your patience and understanding.
Best regards,
The DAR AL IMAN team
Peace be upon you, I was satisfied with my previous orders however I received an item in the wrong size during my last order and I contacted customer service, I have been left without answers..
We have received your email, but we are unable to respond to you. We keep receiving a failure response.
Could you please contact us via WhatsApp at +212 659-875743
So that we can respond to your request.
We apologize for the inconvenience caused.
Delivery too long
16 : Waiting time a bit long and abaya that is a bit tight
Unfortunately I did not like the khimar at all ... cut material I regret this purchase
Salam aleykoum, I am to a disappointed with the sewing that is sewn with a white thread, on a gray fabric, Ausinon for the rest I am quite satisfied. Barakallahu fikoum
I was expecting a high quality fabric, you can see through it in the light.
Salam aleykoum First of all I ordered 2 khimars the waterproof khimar and the maxi khimar. The quality of the 2 khimars is top, nevertheless I was disappointed by the head size because it is very small for my head, and the head size was not specified on the site. This is a bit regrettable. Otherwise nothing to say about the quality of the product. May Allah make it easy for you
One color did not match and one product is damaged.
The dresses were not the same size as the one I had already ordered, which was smaller and looked like a t4.
It's a pity that it takes so much effort to return items.
I've always ordered straight-sleeve abayas, they're my favorite, but lately I've been disappointed, I think the quality has changed.
The site made a mistake never had reassort Russia black and abaya right sleeve at the same time, false hope for me too bad. Customer service very cold I hated.
Beautiful material, but for a size 44 the skirt is much too tight. And there's no breastfeeding option.
Heavy fabric but does the job
I can not put more because unfortunately the khimar peach has a defect at the level of the face c too narrow I can not wear it as is and I do not see any possibilities to widen nicely ?wearing I have rather a small head. Did you have a solution BarakAllahofikoum 🤲
I was expecting antracite grey and got black, very disappointed
I have no hesitation about my delivery
No one answers me, still I don't know where my parcel is and when it will be delivered
The items I received were of good quality, but it's a shame that due to a problem with the site or poor stock management I only received 2 items out of 5. I was certainly reimbursed for the missing items, but I'm still very disappointed, and it's not the 1st time I've had problems with this store.
The items I received were of good quality, but it's a pity that due to a problem with the site or poor stock management I only received 2 items out of 5. I was certainly reimbursed for the missing items, but I'm still very disappointed, and it's not the 1st time I've had problems with this store unfortunately.
Delivery nickel Allahuma bârik. Just the whatsapp sister who replies one or two days later, often you have to follow up and the replies are not very complete. But that's okay. The site is good. I'm only half satisfied because I'm disappointed by the colors but the khumurs are very beautiful and of good quality.
Honestly the fabric I expected a better quality. It has a bad smell but I hope washing it will eliminate the smell.
The niqab with elastic is too tight. I even had my daughters try it on and it was too tight too.
I chose hand delivery, but received no instructions and no meeting point. I had to call customer service again and they redirected me 3 times to different people so that I could make my hand delivery.
Quite disappointed with my order, the jilbab is a bit transparent.
I am really disappointed with the quality of the abaya nidha 39 euros for a transparent abaya not at all opaque ... really disappointing for the price.
The clothes are of very good quality, but the colors can, for some, be very different from the photos on the site. This is a pity and can lead to disillusionment when you receive your parcel...
Hello, I recently bought for the first time on the Dar Al Iman website, I have received my parcel and it conforms to the product I ordered (abaya russia nidha), however, I have several times been frustrated by the bugs that arrive on the site, unfortunately this tarnishes my customer experience and sometimes make me give up my cart. I wanted the duck blue russia abaya and it wasn't part of the restocking. I would have preferred to have been warned in advance and could have bought it from a reseller in the meantime. Best regards,
Could you do an English language option where we can choose
I think the site could be better presented
As salam 'aleykoum wa rahmatullah wa barakatuh. For my part, the delivery took much longer than expected and I had a lot of problems with the address...
The sizes do not match I'm 1.72cm and I took an Abaya in t3 supposed to fit up to 1.75cm The Abaya unfortunately came well above the ankles Very unfortunate because the Abaya coffee cream and impeccable quality and size perfectly