/10
★★★★★
based on 3494 reviews published
★★★★★
based on 3494 reviews published
Latest customer reviews
4
/5
★★★★☆
The Alchimy cookware set completely meets my expectations. These are products of excellent quality. However, there is a disappointment regarding the ALCHIMY glass lid Ø 28cm (ref: 3428.28) purchased to accompany the CHOC EXTREME LOQY non-stick sauté pan Ø 28cm (ref: 8365.28). Unfortunately, it does not stay in place on the sauté pan.
Jean-pierre S.
purchased on 18/07/2025
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Answer from DE BUYER
Hello, thank you very much for your positive feedback. Your lid fits perfectly with the Alchimy collection. For a Choc Extreme sauté pan, the recommended model is ref. 3429.28, which is why the one you have does not fit completely. Please feel free to contact us for advice before purchasing. Have a very nice day.
5
/5
★★★★★
Very good quality
Jessica N.
purchased on 24/07/2025
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Answer from DE BUYER
Hello Jessica,
Thank you for your feedback, we are delighted that the quality meets your expectations. Have a very nice day.
Thank you for your feedback, we are delighted that the quality meets your expectations. Have a very nice day.
5
/5
★★★★★
The order went smoothly and the pans are worth their money
Rudolf U.
purchased on 30/06/2025
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5
/5
★★★★★
This seems perfect to me, it's a gift not yet given. I know the seriousness of your brand. a gift that will be very appreciated
Catherine L.
purchased on 14/08/2025
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Answer from DE BUYER
Hello Catherine,
Thank you very much for your feedback, we are delighted that you have chosen our brand for this gift. We hope it will please its future recipient. Looking forward to it.
Thank you very much for your feedback, we are delighted that you have chosen our brand for this gift. We hope it will please its future recipient. Looking forward to it.
5
/5
★★★★★
The ordered tip is perfect but I was shocked by the size of the package for such a small item. I would appreciate it if you could adjust the size of the packages. Thank you in advance.
Corinne L.
purchased on 13/08/2025
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Answer from DE BUYER
Hello Corinne, thank you for your feedback. We understand your comment regarding the size of the package. Our priority is to ensure that your products arrive in perfect condition, which may sometimes require more substantial packaging.
Historically focused on delivery to professionals, we are gradually adapting our shipping methods for individual orders. Your opinion helps us improve this process. Have a great day.
Historically focused on delivery to professionals, we are gradually adapting our shipping methods for individual orders. Your opinion helps us improve this process. Have a great day.
5
/5
★★★★★
Package received on time and fits perfectly
Brigitte M.
purchased on 08/08/2025
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Answer from DE BUYER
Hello Brigitte,
Your satisfaction pleases us, glad that your package suits you perfectly. Have a very nice day.
Your satisfaction pleases us, glad that your package suits you perfectly. Have a very nice day.
5
/5
★★★★★
Quick reception. Meets my expectations.
Michel L.
purchased on 09/08/2025
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Answer from DE BUYER
Hello Michel, thank you very much for your feedback, we are delighted that the delivery and the product suit you. Your satisfaction is our priority. See you very soon.
5
/5
★★★★★
I am very happy with the quality and therefore the longevity of De Buyer utensils. Always maintain the requirement for well-done work. See you soon.
Michel M.
purchased on 13/08/2025
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Answer from DE BUYER
Hello Michel, Thank you very much for your feedback. We are delighted that the quality and durability of our utensils bring you complete satisfaction. See you soon.
5
/5
★★★★★
Very good customer service (I spoke to them twice on the phone), fast and careful shipping, products of very good quality, I highly recommend
Rachel F.
purchased on 13/08/2025
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Answer from DE BUYER
Hello Rachel,
Thank you very much for your feedback. We are delighted that your interactions with our customer service, the speed of delivery, and the quality of our products have fully satisfied you. Have a very nice day.
Thank you very much for your feedback. We are delighted that your interactions with our customer service, the speed of delivery, and the quality of our products have fully satisfied you. Have a very nice day.
5
/5
★★★★★
Very good quality, delivery perfect! Very satisfied with my crepe maker!
Fanny M.
purchased on 11/08/2025
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Answer from DE BUYER
Hello Fanny, thank you for your message. We are glad that you like your crepe maker and that everything went well. See you soon.
5
/5
★★★★★
Very good products and French as well
Jerome B.
purchased on 29/03/2025
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Answer from DE BUYER
Your satisfaction pleases us, thank you for highlighting our French manufacturing. Have a nice day.
5
/5
★★★★★
Perfect. Fast delivery. Very beautiful object, very nice finish. Very satisfied
Philippe N.
purchased on 12/08/2025
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Answer from DE BUYER
Hello Philippe,
Thank you very much for your feedback. We are delighted that everything went well. See you very soon.
Thank you very much for your feedback. We are delighted that everything went well. See you very soon.
5
/5
★★★★★
Fast delivery although a bit too much paper for 2 pallets but that's what the blue bin is for. But great products that really deliver.
Tim K.
purchased on 11/08/2025
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5
/5
★★★★★
Very satisfied with my purchases! Pans perfectly matching my expectations.
Carole Q.
purchased on 11/08/2025
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Answer from DE BUYER
Hello Carole,
A big thank you for this positive feedback. We are delighted that your purchases fully meet your expectations. Looking forward to it.
A big thank you for this positive feedback. We are delighted that your purchases fully meet your expectations. Looking forward to it.
5
/5
★★★★★
Quality product, fast delivery
Laurence D.
purchased on 09/08/2025
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Answer from DE BUYER
Thank you very much for your feedback, glad everything went as expected. Very nice day.
5
/5
★★★★★
Top high-end material, ultra-fast delivery.
Philippe P.
purchased on 12/08/2025
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Answer from DE BUYER
Hello Philippe,
Thank you very much for your positive feedback. We are delighted that the quality and speed were up to par. Have a nice day.
Thank you very much for your positive feedback. We are delighted that the quality and speed were up to par. Have a nice day.
5
/5
★★★★★
Very good products
Jean Paul M.
purchased on 11/08/2025
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Answer from DE BUYER
Your satisfaction is our priority, thank you for sharing your experience. Have a very nice day.
4
/5
★★★★☆
First-class goods
Uwe B.
purchased on 09/08/2025
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5
/5
★★★★★
Very beautiful product
Marie Hélène C.
purchased on 09/08/2025
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Answer from DE BUYER
Hello Marie-Hélène,
Thank you for your feedback, we are delighted that you like our product. See you soon.
Thank you for your feedback, we are delighted that you like our product. See you soon.
5
/5
★★★★★
Top
Vincent B.
purchased on 07/08/2025
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Answer from DE BUYER
Hello, thank you for your feedback, we are delighted to read your satisfaction. Have a very nice day.
5
/5
★★★★★
Very good quality utensils, received quickly, no particular issues during the order
Claire A.
purchased on 09/08/2025
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Answer from DE BUYER
Thank you for your feedback. We are delighted that everything went well and that the quality of our utensils meets your satisfaction. Looking forward to it.
5
/5
★★★★★
The product completely meets my expectations, fast delivery and perfect packaging. I am extremely satisfied.
Thierry L.
purchased on 08/08/2025
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Answer from DE BUYER
A big thank you for your feedback. We are delighted that everything met your expectations and that you are fully satisfied. See you soon.
5
/5
★★★★★
Excellent product and good value for money.
Martine G.
purchased on 09/08/2025
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Answer from DE BUYER
A big thank you for your feedback. We are delighted that the quality and price of our product bring you complete satisfaction. Have a very nice day.
5
/5
★★★★★
Top pan
Hermann W.
purchased on 08/08/2025
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4
/5
★★★★☆
Top product and packaging! But the carrier is useless, too bad otherwise I would have given 5 stars.
Elisabeth C.
purchased on 08/08/2025
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Answer from DE BUYER
Hello and thank you for your feedback. We are delighted that the product and packaging met your expectations. Your comment about the carrier will be forwarded to our delivery service.
Have a very nice day.
Have a very nice day.
5
/5
★★★★★
Perfect
Jean-philippe D.
purchased on 09/08/2025
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Answer from DE BUYER
Thank you for your feedback, we are delighted to read your satisfaction. Have a very nice day.
5
/5
★★★★★
Very good quality. This brand was recommended to me by a professional chef friend. I will come back to buy other materials without hesitation.
Loïc L.
purchased on 09/08/2025
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Answer from DE BUYER
Hello Loïc,
Thank you for your feedback. We are delighted that our products meet your satisfaction and hope to support you in the kitchen for a long time to come.
See you soon.
Thank you for your feedback. We are delighted that our products meet your satisfaction and hope to support you in the kitchen for a long time to come.
See you soon.
5
/5
★★★★★
Nothing to report
Helene G.
purchased on 03/08/2025
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Answer from DE BUYER
Hello Hélène,
Thank you for your feedback. We are glad that everything went well.
Have a very nice day.
Thank you for your feedback. We are glad that everything went well.
Have a very nice day.
5
/5
★★★★★
Super
Barnabé V.
purchased on 07/08/2025
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Answer from DE BUYER
Hello Barnabé,
Thank you for your feedback. We are delighted to hear your satisfaction.
Looking forward to it.
Thank you for your feedback. We are delighted to hear your satisfaction.
Looking forward to it.
5
/5
★★★★★
Perfect delivery and product
Valerie K.
purchased on 07/08/2025
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Answer from DE BUYER
Hello, thank you for your feedback. We are delighted that the product and delivery meet your complete satisfaction.
See you very soon.
See you very soon.