Customer reviews of DE BUYER

9,7 /10

Based on 4 407 published reviews

5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 2 and 5 stars

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Michael G.

Published on 07/03/2023 à 06h34 following a purchase from 22/02/2023

Fast, neat, always a quality product

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Pierre F.

Published on 06/03/2023 à 18h49 following a purchase from 21/02/2023

Products received with no problem, in quality packaging.

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CHANTAL M.

Published on 06/03/2023 à 16h09 following a purchase from 21/02/2023

DE BUYER is clearly a "Très grande Maison"! The product is of exceptional quality. The packaging is unbelievably well-executed, from maximum security to elegant presentation. A real class act! THANK YOU

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Alexis B.

Published on 06/03/2023 à 13h39 following a purchase from 19/02/2023

The pan is superb, but since we put a sticker on the bottom of the pan, well now I've got glue on the bottom that I can't get off.

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Response from DE BUYER Published on 20/03/2023

Hello,
We apologize for the inconvenience. We have several methods for removing labels and glue residues.
1st method: soak the label to be removed in vegetable oil. Leave for 10 to 30 minutes. Remove the label, then using a piece of paper towel, make circular movements to wipe off excess oil and at the same time remove any traces of glue. If glue residue remains, use a soapy sponge or dry rub in a circular motion with steel wool.
2nd method: heat the label with a hair dryer. Peel off the label. Clean the area with soapy water or dry with steel wool in a circular motion.
3rd method: place a dishwasher tablet in the bottom of the utensil with very hot water, leave for a few moments, then rub the bottom with a sponge.
We can also provide you with answers by contacting us at 0329300793
Best regards.

Benjamin D.

Published on 06/03/2023 à 11h46 following a purchase from 21/02/2023

Quality products made in France at an affordable price

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Lili K.

Published on 06/03/2023 à 09h01 following a purchase from 18/02/2023

Perfect

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Anna B.

Published on 06/03/2023 à 05h55 following a purchase from 20/02/2023

Very fast delivery, my items are top notch!

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Claire G.

Published on 05/03/2023 à 19h23 following a purchase from 19/02/2023

De Buyer pans are really very good quality.

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didier F.

Published on 05/03/2023 à 18h26 following a purchase from 20/02/2023

Very good

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Valérie P.

Published on 05/03/2023 à 12h59 following a purchase from 18/02/2023

Order received quickly for beautiful products

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Yvette F.

Published on 27/02/2023 à 18h51 following a purchase from 13/02/2023

Very good

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James T.

Published on 27/02/2023 à 16h04 following a purchase from 15/02/2023

Fine

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bernard B.

Published on 27/02/2023 à 13h03 following a purchase from 15/02/2023

very good

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Kevin P.

Published on 27/02/2023 à 12h41 following a purchase from 15/02/2023

Super stove, nothing to complain about. As usual, great equipment made by real enthusiasts.

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Arnaud P.

Published on 26/02/2023 à 18h28 following a purchase from 14/02/2023

Compact and efficient parcel. Quality products that exceed my expectations. Very happy with my purchases.

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Olivier L.

Published on 26/02/2023 à 07h40 following a purchase from 13/02/2023

Quick and easy . Very good quality products

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Jérôme D.

Published on 25/02/2023 à 11h48 following a purchase from 13/02/2023

Top

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Valérie V.

Published on 25/02/2023 à 10h33 following a purchase from 13/02/2023

No complaints. Everything went well. Keep up the good work.

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Jean Marc E.

Published on 24/02/2023 à 20h07 following a purchase from 10/02/2023

Well received fairly fast turnaround very well packaged quality product always delighted

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Lionel C.

Published on 24/02/2023 à 18h18 following a purchase from 12/02/2023

Excellent service.

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Laetitia C.

Published on 24/02/2023 à 17h42 following a purchase from 11/02/2023

TOP Product quality and fast delivery (3 days only)

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joel H.

Published on 24/02/2023 à 16h41 following a purchase from 12/02/2023

Ras

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Simon B.

Published on 24/02/2023 à 14h50 following a purchase from 10/02/2023

Order very well packaged just a mistake in the shape of the wooden spatula sent.

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Thierry M.

Published on 24/02/2023 à 12h46 following a purchase from 11/02/2023

Order conformed and delivered very quickly, perfect service

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ralph H.

Published on 24/02/2023 à 09h47 following a purchase from 12/02/2023

rather elaborate stove handle locking system, but don't know if it will be as effective in the long term. time will tell.

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Elodie G.

Published on 23/02/2023 à 11h38 following a purchase from 02/02/2023

top

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DANIELE F.

Published on 20/02/2023 à 18h12 following a purchase from 08/02/2023

Perfect, quick and easy to buy online

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Michèle R.

Published on 20/02/2023 à 17h31 following a purchase from 08/02/2023

Very satisfied with my order. The material was what I ordered. Delivery was very fast. Thank you very much.

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ELODIE MARIE B.

Published on 20/02/2023 à 08h51 following a purchase from 06/02/2023

Very good product to recommend!

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Le Dreff A.

Published on 19/02/2023 à 17h35 following a purchase from 04/02/2023

Very good service with one downside: delivery tracking not received.

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Claudine T.

Published on 19/02/2023 à 16h08 following a purchase from 04/02/2023

Bon prodeuit

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Pierre M.

Published on 19/02/2023 à 15h53 following a purchase from 06/02/2023

Very good material

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ANNE J.

Published on 19/02/2023 à 10h35 following a purchase from 06/02/2023

Fast, efficient and careful delivery. Product quality is always excellent.

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christine D.

Published on 19/02/2023 à 09h48 following a purchase from 06/02/2023

Very good quality products

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FOULET J.

Published on 19/02/2023 à 05h08 following a purchase from 03/02/2023

Order received quickly and in good condition, I recommend

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Alphonse P.

Published on 18/02/2023 à 18h23 following a purchase from 02/02/2023

impec

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Thomas W.

Published on 18/02/2023 à 15h49 following a purchase from 05/02/2023

Very satisfied with the products (saucepans) purchased and delivery to my home in Toulouse within 72 hours.

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Isabelle B.

Published on 18/02/2023 à 11h02 following a purchase from 04/02/2023

Excellent product

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jacqueline B.

Published on 18/02/2023 à 10h32 following a purchase from 04/02/2023

perfect as usual

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christophe S.

Published on 18/02/2023 à 10h19 following a purchase from 05/02/2023

What more can I say, than that I'm delighted to have bought from "De Buyer". Everything is clean, from the delivery to the quality of the products, and the packaging is more than perfect.

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