Customer reviews of Deco&you

9,4 /10

Based on 816 published reviews

5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1 and 2 stars

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Comprador Verificado

Published on 01/08/2022 à 11h13 following a purchase from 01/08/2022

We feel deceived by the return policy. In no case did we interpret that the wallpaper could not be returned. Since the warning only informs you about the paper's dyeing issue, not because it cannot be returned... poor information on the website. We would never have bought a paper that could not be returned. Thank you.

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Response from Deco&you Published on 27/03/2026

Hello!

We sincerely appreciate your feedback and regret that you had an unsatisfactory experience with our return policy. Your opinion is very valuable to us and we will take it into account to improve the clarity of the information on our website. We strive to offer quality products and a service that meets our customers' expectations. If you would like to discuss your situation further, please do not hesitate to contact us directly.

Thank you for your understanding.

Sincerely,
The Deco&you team

Comprador Verificado

Published on 13/10/2021 à 19h28 following a purchase from 13/10/2021

In the samples I requested, the quality does not seem good to me, it is not what I expected. Poor quality/price

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Response from Deco&you Published on 27/03/2026

Hello, Verified Buyer. We appreciate your feedback and regret that the samples did not meet your expectations. We value your opinion and would like to better understand your experience in order to improve. Please feel free to contact us directly for assistance. Best regards!