Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 797 published reviews
5 686 86% 4 51 6% 3 19 2% 2 6 1% 1 35 4%

Summary of reviews

Deco&you consistently delivers quick, reliable shipping and good value, with multiple reviews praising fast delivery, timely arrival, and competitive prices for a range of papers. Customers highlight attentive, professional service and helpful guidance in choosing wallpapers, including swift responses and clear assistance with orders and design approvals. The store’s product quality and variety are repeatedly noted as strong points, with many customers confirming accurate orders, easy installation, and beautiful results. Overall, the experience is described as smooth and dependable, with enthusiastic intentions to buy again.

Reviews 2 and 4 stars

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L
Laura A.
Rating: 4 out of 5
following a purchase from 12/11/2023
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Response from Deco&you
Dear Laura, we sincerely appreciate your rating of 4/5 and your opinion about our site "Deco&you". Your feedback is very valuable to us and motivates us to keep improving. If you have any specific suggestions, please feel free to share them.
O
OLIVA G.
Rating: 4 out of 5
following a purchase from 22/10/2023
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Response from Deco&you
Hello Oliva,

Thank you very much for your review! We are glad to know that you had a good experience at Deco&You. We greatly value your feedback and are here to keep improving. If you have any suggestions or inquiries, please do not hesitate to let us know.

Best regards,
The Deco&You team
F
Francisco D.
Rating: 4 out of 5
following a purchase from 20/06/2023
Good
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Response from Deco&you
Dear Francisco,

We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that your experience at Deco&you has been positive. If you have any additional suggestions or comments that could help us improve, please feel free to share them. We are here to serve you.

Sincerely,
The Deco&you team
J
Janire M.
Rating: 2 out of 5
following a purchase from 19/06/2023
The two rolls have the same paint defect. It seems they trade in defective branded products.
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Response from Deco&you
Hello Janire!

We sincerely appreciate your feedback. We regret that the rolls did not meet your expectations. Your opinion is very valuable to us and we will use it to continuously improve the quality of our products. Please feel free to contact our customer service for any additional inquiries.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/02/2023
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your rating of 4/5. Your opinion is very valuable to us and motivates us to continue improving our services at Deco&you. Please feel free to contact us if you have any suggestions or need further assistance.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/02/2023
Well, but the 10% they send me later is not valid for payment at the end.
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your feedback and are glad to know that you have had a positive experience overall with Deco&you. We apologize for any confusion regarding the 10% that is sent, and we will take your observation into account to improve our communication. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help you.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2023
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your rating and for taking the time to leave your comment. We are pleased to know that you had a good experience with Deco&you. If you have any additional suggestions or comments that you would like to share to improve our service, please do not hesitate to let us know. We are here to help you.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/12/2022
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your rating and comments about Deco&you. We are pleased to know that you had a positive experience and we value your opinion, as it helps us continue to improve our services. Please feel free to contact us if you have any additional suggestions.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/12/2022
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Response from Deco&you
Dear Verified Buyer,

Thank you very much for taking the time to leave your opinion. We appreciate your feedback and are glad to know that your experience with Deco&you has been positive. If you have any additional comments or suggestions, please do not hesitate to let us know. Your satisfaction is our priority.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2022
The order took too many days, the rest perfect ????
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Response from Deco&you
Dear Verified Buyer,

Thank you for your feedback! We are sorry that the delivery of your order took longer than expected. We appreciate your comments and are glad to know that the rest of your experience was perfect. We are working to improve our shipping times.

Best regards,
The Deco&you team.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/06/2022
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your opinion and your rating of 4/5. Your satisfaction is very important to us and we value your feedback, which helps us to continuously improve our services at Deco&you. We hope to have the opportunity to serve you again in the future.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/04/2022
Improve delivery times
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your comment and for the rating of 4/5. We value your opinion and will work to improve our delivery times. Your satisfaction is our priority. Please feel free to contact us if you have more suggestions.

Sincerely,
The Deco&you team.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/04/2022
The fabrics arrive perfectly prepared in a rolled tube, and inside a bag. The website is very slow. The delivery was delayed a bit but due to transportation issues. The fabrics they have are beautiful, the average price is high when working with important brands.
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Response from Deco&you
Dear Verified Buyer,

Thank you very much for your comment! We are glad to know that the fabrics have arrived in perfect condition and that you have enjoyed our selection. We apologize for the inconveniences with the speed of our website and the delay in delivery, but we are working to improve these aspects. We appreciate your understanding and your support for quality brands.

Best regards,
The Deco&You team.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/04/2022
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your rating and for taking the time to share your opinion about Deco&you. We are glad to know that you had a good experience and we will work to improve even more. Your satisfaction is our priority.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/02/2022
The speed of delivery
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Response from Deco&you
Dear Verified Buyer,

Thank you very much for your comment! We are glad to know that you were satisfied with the speed of delivery. Your opinion is very important to us and motivates us to keep improving.

We hope to serve you again soon.

Best regards,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/10/2021
I liked the quality of the fabric and the telephone attention received. The shipping time could be improved
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your feedback and comments. We are glad to know that you are satisfied with the quality of the fabric and the telephone assistance. We take note of your suggestion regarding the shipping time and will work to improve in this area.

We hope to see you again at Deco&you.

Best regards,
The Deco&you team
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 13/10/2021
In the samples I requested, the quality does not seem good to me, it is not what I expected. Poor quality/price
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Response from Deco&you
Hello, Verified Buyer. We appreciate your feedback and regret that the samples did not meet your expectations. We value your opinion and would like to better understand your experience in order to improve. Please feel free to contact us directly for assistance. Best regards!
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