Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 2 and 5 stars

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Guillermo G.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is correct, measurements, delivery date
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Response from Deco&you
Dear Guillermo,

We sincerely thank you for your 5-star rating and are pleased to know that you are satisfied with the measurements and delivery date. Your opinion is very valuable to us and we hope to continue providing you with excellent service in the future.
P
Patricia R.
Rating: 5 out of 5
following a purchase from 31/08/2025
Excellent customer service. Fast shipping and in perfect condition. I will definitely repeat
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Response from Deco&you
Dear Patricia,

We sincerely appreciate your very positive comment. We are glad to know that you had an excellent experience with our customer service and the shipping of your order. We hope to have your visit again at Deco&you.
Z
Zoltán Z.
Rating: 5 out of 5
following a purchase from 30/08/2025
Although there was a technical problem at the homepage and so I could not register from Hungary, but the Customer Service was friendly and they solved the problem. The item was really fine and has arrived just in time. Thank you.
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Response from Deco&you
Dear Zoltán,

Thank you for sharing your experience with us. We regret the technical inconvenience you encountered while registering, but we are glad to know that our customer service was able to help you. We also appreciate your comments about the item and that it arrived on time. We hope to see you again at Deco&you!
E
El Coto Hotel Restaurante C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything perfect
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Response from Deco&you
Dear El Coto Hotel Restaurant,

We sincerely appreciate your very positive feedback. We are glad to know that your experience with Deco&you has been perfect. Your satisfaction is our priority and motivates us to continue offering high-quality products and services. We hope to serve you again in the future.
R
Rosa G.
Rating: 2 out of 5
following a purchase from 23/08/2025
I requested a sample and received it very quickly but then when I went to place the order, it turns out that the paper was discontinued and I found out because I called the store beforehand, otherwise I would have placed the order and then been surprised. I lost the three euros for the sample for nothing. They should check stock before sending samples.
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Response from Deco&you
Rosa, we regret the confusion and completely understand your frustration.
In this case, it was a specific misunderstanding, as the paper was discontinued just after the sample was sent.

We want to remind you that the amount of the sample can be deducted from your next order, so you have not lost it. We are sorry that this information did not reach you clearly at the time.

We appreciate you notifying us by phone and we take note of your comment to improve our processes and better check stock before sending any samples.

Thank you for your understanding and for helping us continue to improve.
A
Anna S.
Rating: 5 out of 5
following a purchase from 18/08/2025
Thank you very much! It arrived quickly
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Response from Deco&you
Dear Anna, we sincerely thank you for your comment and for the excellent rating. We are glad to know that your order arrived quickly. We hope to serve you again soon at Deco&you!
P
Pepa O.
Rating: 5 out of 5
following a purchase from 17/08/2025
very professional
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Response from Deco&you
Thank you for your positive comment, Pepa. We are glad to know that you had a good experience with us at Deco&you. Our goal is to provide professional and quality service to all our customers.
J
Javier L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Easy to order on the website
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Response from Deco&you
Dear Javier,

We sincerely thank you for your very positive comment. We are glad to know that you found it easy to order on our website. Your satisfaction is our priority and we continue to work to provide you with the best possible experience.

We hope to see you again soon at Deco&you!
M
Maria S.
Rating: 5 out of 5
following a purchase from 13/08/2025
The price has been competitive compared to other points of sale and the management has been quick and effective.
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Response from Deco&you
Dear Maria,

We sincerely thank you for your comment and are pleased to know that you have found our prices competitive and that the management of your order has been quick and effective. Your satisfaction is our priority and we hope to serve you again at Deco&you.
M
Maria C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Speed, kindness, professionalism.
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Response from Deco&you
Dear Maria,

We sincerely appreciate your excellent review. We are pleased to know that you valued the speed, kindness, and professionalism of our team. Your satisfaction is our priority, and we hope to serve you again at Deco&you.
L
Leonides C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Excellent treatment and very good professionals. Superior quality in the items.
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Response from Deco&you
Hello LEONIDES!

Thank you very much for your excellent comment and for valuing our work at Deco&you. We are glad to know that you were satisfied with the service and the quality of our articles. Your support is very important to us.

We hope to see you again soon!
M
Marta B.
Rating: 5 out of 5
following a purchase from 22/07/2025
very good
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Response from Deco&you
Dear Marta,

We sincerely thank you for your 5/5 rating and for your comment "very good". We are glad to know that you had a positive experience at Deco&you. If you need more help or have any questions, please do not hesitate to contact us.

We hope to see you again soon!
M
Maite N.
Rating: 2 out of 5
following a purchase from 21/07/2025
Hello! I bought a sample of paper on April 6 and it took more than 3 months to deliver!!! On July 9 they notified me of its delivery. I doubt anyone could be happy with this service.
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Response from Deco&you
Hello Maite,

We deeply regret the experience you have had with your order at Deco&you. We appreciate your patience and understand your frustration. Your opinion is very valuable to us and we are committed to improving our delivery times. Please do not hesitate to contact us directly for any concerns.
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