The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.
I placed the order, and it arrived correctly. Satisfied. I haven't set it up yet.
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Response from Deco&you
Dear María del Espino,
We sincerely thank you for sharing your positive experience. We are glad to know that your order has arrived correctly and that you are satisfied. We hope you enjoy placing your new decorations and that you visit us again soon.
Sincerely,
The Deco&you team
A
Ana R.
Rating: 3 out of 5
following a purchase from 28/04/2026
This last order took a little longer than expected and the rolls arrived open and one of them dirty.
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Response from Deco&you
Dear Ana,
We appreciate your feedback and apologize for the inconveniences you have experienced with your last order. We regret that the rolls arrived open and that one of them was dirty. Your satisfaction is very important to us and we will take your comments into account to improve our service. If you wish, we can help you resolve this situation.
Sincerely,
The Deco&you team
I
Isabel T.
Rating: 4 out of 5
following a purchase from 22/04/2026
It arrived perfectly. Thank you
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Response from Deco&you
Hello Isabel,
Thank you very much for your comment. We are glad to know that your order has arrived perfectly. We hope to see you again soon at Deco&you for more ideas and products that you will love.
Sincerely,
The Deco&you team
H
Helene G.
Rating: 4 out of 5
following a purchase from 15/04/2026
Fabrics of very good quality. The only downside: I ordered 4 meters in length (thinking I could work with my fabric without having to make joins) and I received my purchase in 2 pieces. Regarding the delivery: effort to be made, as it was not anticipated by the carrier who threw the package over my fence and at my tenants.
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Response from Deco&you
Dear Hélène,
We sincerely thank you for your positive review and your appreciation of the quality of our fabrics. We are sorry to hear that your order was received in two pieces, as well as for the inconveniences encountered during delivery. We take your comments very seriously and will work with our delivery partner to improve this process. Your satisfaction is our priority and we remain at your disposal for any other comments or needs.
M
Maria José H.
Rating: 4 out of 5
following a purchase from 01/04/2026
Gran variedad para elegir además. , Muy profesionales siempre disponibles para ayudar con el pedido , yo estaba muy perdida y les bombardee con preguntas q siempre me respondieron y solucionaron
Response from Deco&you
Dear Maria José,
Thank you for your positive feedback! We're thrilled to hear that you appreciated our wide variety of options and our team's professionalism. We're always here to assist with any questions you may have. Your satisfaction is our priority, and we look forward to serving you again at Deco&You!
E
Escipión G.
Rating: 3 out of 5
following a purchase from 02/04/2026
They are incredible professionals!!! Very quick in response. Especially Kike
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Response from Deco&you
Thank you very much for your comment and for highlighting the speed and professionalism of our team, especially Kike. We appreciate your feedback and will strive to improve to offer you an even better experience. We hope to see you soon at Deco&you!
M
Marta C.
Rating: 4 out of 5
following a purchase from 07/02/2026
The delivery time for the samples is too long and it never arrives complete. Despite this, there is a lot of variety and it is easy to use the website and place an order.
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Response from Deco&you
Dear Marta,
We sincerely thank you for your comment and for taking the time to share your experience. We are glad to know that you found variety in our store and that it was easy for you to place your order. We will take your observation about the delivery time into account to continue improving our service.
Best regards,
The Deco&you team
L
Lotte O.
Rating: 3 out of 5
following a purchase from 04/02/2026
Shipping took long and track & trace was very vague. Quality of the fabrics is good but for the price of the samples I would have expected the samples to be a bit bigger. Prices of the fabrics are high.
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Response from Deco&you
Hi Lotte,
When you purchase samples, a discount coupon is generated based on the value of each sample. In other words, if you buy 2 samples (€6), a discount coupon is generated that you can apply when purchasing the full roll of fabric or paper.
If you choose high-end fabrics, the prices are standard for that category.
V
Veronica R.
Rating: 3 out of 5
following a purchase from 17/09/2025
The sample shipping takes a long time. Customer service is very good, but the waiting times for samples are long.
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Response from Deco&you
Hello Veronica!
Thank you for your comment and for valuing our customer service. We regret that the sample shipping time did not meet your expectations. We are working to improve this aspect and offer a more agile service. We appreciate your understanding and hope to provide you with a better experience in the future.
Sincerely,
The Deco&you team
V
Veronica R.
Rating: 3 out of 5
following a purchase from 11/09/2025
They take a long time to send samples.
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Response from Deco&you
Dear Veronica,
We sincerely appreciate your comment and regret that the delivery of the samples took longer than expected. We strive to improve our shipping times and your opinion is very valuable to us. We hope to offer you a better experience in the future. Please feel free to contact us if you have any other concerns.
J
Joaquim L.
Rating: 4 out of 5
following a purchase from 02/09/2025
The help in registering at the store and placing my order very quickly. Improve the registration process for new customers outside of Spain.
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Response from Deco&you
Dear Joaquim, we sincerely thank you for your rating and comments. We are glad to know that you were able to register and place your order quickly. We will take your suggestion into account to improve the registration process for new customers outside of Spain, as we have had some incidents. We hope to see you again soon at Deco&you!
M
M. A.
Rating: 4 out of 5
following a purchase from 11/08/2025
The attention received.
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Response from Deco&you
Dear M.,
Thank you for your feedback and comment. We are glad to know that the service you received was to your liking. Your satisfaction is our priority. We hope to see you again at Deco&you!
V
Virginia J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The color of the real fabric was quite lighter than in the photo.
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Response from Deco&you
Dear Virginia,
Thank you for taking the time to leave us your opinion. We regret that the color of the fabric did not meet your expectations, as we strive to provide images that best represent our products. We appreciate your feedback, as it helps us to continuously improve. If you have any other concerns, please do not hesitate to contact us.
M
Marta M.
Rating: 4 out of 5
following a purchase from 04/08/2025
The paper is beautiful and of very good quality, it arrived perfect...........I only don't give it 5 stars because it didn't meet deadlines, it was delayed a little more than initially stated.
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Response from Deco&you
Thank you very much for your feedback! We are very glad to know that you loved the paper and that it arrived in perfect condition.
We apologize for the small delay in delivery and that it affected your experience. Sometimes unforeseen events can arise in logistics, but we continue to work to adjust deadlines as much as possible so that orders always arrive within the estimated time.
We truly appreciate your understanding and trust. We hope to serve you again soon!
A
Ana H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great paper and at a super good price. Very fast delivery.
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Response from Deco&you
Thank you very much, Ana! We are glad to know that you are satisfied with the quality of the paper and the speed of delivery. Your opinion is very valuable to us. We hope to see you again at Deco&you!
J
Julia M.
Rating: 3 out of 5
following a purchase from 21/07/2025
Improve the speed of shipping. Long deadlines.
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Response from Deco&you
Dear Julia,
Thank you for your feedback and comments. We regret that the speed of delivery did not meet your expectations. We are constantly working to improve our delivery times. We appreciate your feedback and hope to provide you with a better experience in the future.
M
Mónica A.
Rating: 4 out of 5
following a purchase from 09/07/2025
I love the paper. It looks like another room.
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Response from Deco&you
Dear Monica,
We sincerely thank you for your comment and are glad to know that the paper has transformed your room. Your satisfaction is our priority and we hope to continue providing you with products that you love. Thank you for trusting Deco&you!
I
Ignacio I.
Rating: 3 out of 5
following a purchase from 22/06/2025
The delivery time of 25-30 days is very long, and some drawing samples come with the pattern cut off and not visible.
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Response from Deco&you
Dear Ignacio,
Thank you for your opinion and for taking the time to share your experience with Deco&you. We regret that the delivery time was not to your liking and that some samples did not meet your expectations. Your comments are valuable to us and will help us improve our service. We hope to offer you a better experience in the future.
Sincerely,
The Deco&you team
M
Maria A.
Rating: 4 out of 5
following a purchase from 17/06/2025
The site does not work well.
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Response from Deco&you
Hello Maria!
Thank you for your comment and for giving us a rating of 4/5. We are sorry that you had problems with the functioning of our site. We are constantly working to improve the experience of our users. If you have more details about the issues you encountered, please feel free to share them with us. We appreciate your feedback!
Best regards,
The Deco&you team.
T
Toni D.
Rating: 4 out of 5
following a purchase from 17/03/2025
NO COMMENT
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Response from Deco&you
Dear Toni,
Thank you for your comment and for the rating of 4/5. Although your message is brief, we value your opinion and are here to help you with whatever you need. If you have any suggestions or questions, please do not hesitate to let us know.
Sincerely,
The Deco&you team
M
M P.
Rating: 4 out of 5
following a purchase from 05/03/2025
The quality of the ordered paper is spectacular (but that is due to the brand), and the price with discount compared to other stores and online shops. The downside is the timing, they take about a month. They made a mistake in the shipping from the UK and sent only 2 rolls instead of 3, and I had to wait another week.
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Response from Deco&you
Dear Mr. Formal address required,
We sincerely appreciate your comment and your rating of 4/5. We are glad to know that you are satisfied with the quality of the paper and our competitive prices. We apologize for the inconveniences caused by the shipping error and the delay in delivery. Your experience is important to us and we will take your observations into account to improve our service. We hope to serve you better in the future.
Sincerely,
The Deco&you team.
L
Lineanz S.
Rating: 4 out of 5
following a purchase from 05/03/2025
Good customer service. The product arrived well packaged and on the indicated dates.
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Response from Deco&you
Dear LINEANZ, we sincerely thank you for your rating and positive comments about our customer service. We are glad to know that your product arrived in perfect condition and within the established deadlines. Your satisfaction is our priority, and we hope to serve you again in the future.
M
M A.
Rating: 4 out of 5
following a purchase from 26/02/2025
Customer service has been satisfactory.
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Response from Deco&you
Hello M!
We sincerely appreciate your comment and are glad to know that customer service has been satisfactory. Your opinion is very important to us and motivates us to keep improving.
Thank you for choosing Deco&you!
Best regards,
The Deco&you team
A
Alejandra G.
Rating: 4 out of 5
following a purchase from 11/02/2025
Excellent telephone attention, as well as in the follow-up of the order, until its delivery at home. Speed in shipping. Without a doubt, highly recommendable and, if we need it, we will buy again.
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Response from Deco&you
Dear Alejandra,
We sincerely appreciate your very positive review. We are glad to know that you are satisfied with our telephone assistance and the follow-up on your order. Your recommendation is very valuable to us and we will be happy to assist you again in the future. See you soon!
Sincerely,
The Deco&you team
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