/10
★★★★★
based on 1115 reviews published
★★★★★
based on 1115 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very large drop in quality The stuffed animals received have nothing to do with those received a year ago There are missing labels compared to the photo, the density of the fur is so low that you can see the fabric through it, ... Return requested, I will look for old versions on second-hand sites...
Lucie J.
purchased on 19/02/2026
Translated review
Answer from Deglingos
Hello Lucie,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that this new stuffed animal does not bring you the same satisfaction as your previous one.
We have indeed changed some materials. This evolution aimed to improve certain aspects, but we understand that it may lead to slight differences in perceived texture or finish.
Your feedback is very valuable: the quality and softness of our stuffed animals are at the heart of our priorities, and we will certainly pass on your comments to our team to evaluate these points with the utmost attention.
We will of course take back the stuffed animals as requested.
Thank you again for your honesty and trust.
The Déglingos team
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that this new stuffed animal does not bring you the same satisfaction as your previous one.
We have indeed changed some materials. This evolution aimed to improve certain aspects, but we understand that it may lead to slight differences in perceived texture or finish.
Your feedback is very valuable: the quality and softness of our stuffed animals are at the heart of our priorities, and we will certainly pass on your comments to our team to evaluate these points with the utmost attention.
We will of course take back the stuffed animals as requested.
Thank you again for your honesty and trust.
The Déglingos team
1
/5
★☆☆☆☆
The product was not compliant! I ordered a keychain and received a pacifier holder! Which I gave away... I will not order from your site again.
Laurence K.
purchased on 29/10/2025
Translated review
Answer from Deglingos
Hello Laurence,
We are sorry that there was an error in the preparation of your order. We had offered to resend you the correct product. In the absence of a response, we have refunded your order as compensation.
Have a nice day,
The Les Déglingos team
We are sorry that there was an error in the preparation of your order. We had offered to resend you the correct product. In the absence of a response, we have refunded your order as compensation.
Have a nice day,
The Les Déglingos team
1
/5
★☆☆☆☆
Chargeable returns, no possibility of returning the product to a point of sale. I strongly advise against this.
Sandra L.
purchased on 18/08/2024
Translated review
Answer from Deglingos
Hello, we have provided you with a solution by offering you to return the product to us for a refund. You will be responsible for the cost of returning the product, as stipulated in our terms and conditions. Have a nice day!
1
/5
★☆☆☆☆
The Colins never arrived at its destination and my message explaining the situation went unanswered.
Acheteur Vérifié
purchased on 19/06/2022
Translated review
Answer from Deglingos
Hello,
We are sorry to hear that you had this experience. Please know that we have greatly improved our services since your purchase in July 2022. We are no longer able to know your identity, but this situation should not happen again. You can contact us directly by email at [email protected] or by phone at 0240353721. Best regards,
The Déglingos team
We are sorry to hear that you had this experience. Please know that we have greatly improved our services since your purchase in July 2022. We are no longer able to know your identity, but this situation should not happen again. You can contact us directly by email at [email protected] or by phone at 0240353721. Best regards,
The Déglingos team