English 
J
Rating: 5 out of 5
everything is fine ////////// until next time !!!!!!
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Customer reviews of Deutschland Inkontinenz
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 360 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick, smooth order processing and prompt delivery, often in discreet packaging that protects privacy. Customers repeatedly highlight a strong selection of products at fair or affordable prices, with clear value for money and good deals on items used for hygiene and comfort. Service quality stands out with careful handling, timely arrival in perfect condition, courteous and helpful support, and a trustworthy shopping experience that keeps customers returning year after year.
All reviews
H
Rating: 5 out of 5
Very pleasant order
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D
Rating: 2 out of 5
The order has only arrived about 30% by today.
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Response from Deutschland Inkontinenz
Good day,
thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
B
Rating: 5 out of 5
Uncomplicated ordering. Good value for money. Very good communication.
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I
Rating: 5 out of 5
Everything is great
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M
Rating: 3 out of 5
The shipping was fast, but the delivery arrived with a week's delay. I at least do not hoard incontinence materials at home, but order as needed. If the promised delivery date is not met, that is bad. Although the problem was certainly with the transport service provider. In the end, it was still my problem.
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Response from Deutschland Inkontinenz
Good day,
we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
C
Rating: 5 out of 5
super diapers, I like them, hope the price stays the same!
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C
Rating: 5 out of 5
Perfect diapers. Fast and uncomplicated delivery
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M
Rating: 5 out of 5
Everything went well. Just as expected. Good price, highly recommend.
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H
Rating: 5 out of 5
Good and cheap plus fast delivery
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I
Rating: 5 out of 5
-The best adhesive pads!!
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M
Rating: 5 out of 5
-
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R
Rating: 3 out of 5
Ordering process went smoothly, goods as ordered, but I had to wait 10 days until I received the goods. Therefore, no full rating. Next time I need to consider the delivery time.
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A
Rating: 5 out of 5
Everything is correct.
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C
Rating: 5 out of 5
Everything went very well, thank you!
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M
Rating: 1 out of 5
Delivery took 2! weeks! Such delivery times should be clearly indicated by a business.
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Response from Deutschland Inkontinenz
Good day,
we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
R
Rating: 5 out of 5
As usual it took some time to be delivered but that's OK. I planned for that.
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H
Rating: 5 out of 5
Everything went very well.
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F
Rating: 5 out of 5
Everything's great
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M
Rating: 5 out of 5
Perfect, thank you
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E
Rating: 5 out of 5
Everything went great from ordering to delivery! Affordable! Item as described! Arrived undamaged!
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A
Rating: 5 out of 5
There is nothing to complain about.
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A
Rating: 5 out of 5
everything is great, and delivered quickly... Thank you, gladly again..
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K
Rating: 5 out of 5
Delivery Top Service Top
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W
Rating: 5 out of 5
Quick and easy to order. Nice with delivery to the address
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G
Rating: 5 out of 5
Perfect! Fast delivery.
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K
Rating: 5 out of 5
Everything was very good. Thank you very much. I would gladly order again
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B
Rating: 5 out of 5
Ordered and delivered the next day, it can't be faster!
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K
Rating: 1 out of 5
I have only received 1 out of 7 ordered packages so far. Unfortunately, no feedback on my email either.
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Response from Deutschland Inkontinenz
Good day,
We are very sorry that your order has been delayed. It seems that the carrier had some issues with the delivery of your order.
If you have not yet received a delivery, could you please complain via email to [email protected].
On June 17, we responded to your last email from June 16.
We apologize for the inconveniences that have arisen for us, although they were beyond our control.
Best regards,
Germany Incontinence.
We are very sorry that your order has been delayed. It seems that the carrier had some issues with the delivery of your order.
If you have not yet received a delivery, could you please complain via email to [email protected].
On June 17, we responded to your last email from June 16.
We apologize for the inconveniences that have arisen for us, although they were beyond our control.
Best regards,
Germany Incontinence.
J
Rating: 5 out of 5
Smooth process
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G
Rating: 5 out of 5
The delivery is standard in terms of time. It would be sensible if new customers could take advantage of a consultation. My product was a flop. I might save several wrong purchases. Even if it would cost a bit more.
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K
Rating: 3 out of 5
I have not yet received my complete already paid delivery despite the delivery note.
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H
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Thank you, gladly again. Best regards
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A
Rating: 5 out of 5
Everything works wonderfully
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W
Rating: 2 out of 5
The items are satisfactory. The delivery via DPD is not at all. But if the house number is missing, this can only be partially blamed on DPD. With my call on the day of the promised delivery, June 10, to DPD, this could be corrected. However, the tracking leaves much to be desired, on one hand, on the other hand, despite another call on Wednesday, June 11, I was finally able to receive the item, but ONLY on Friday afternoon at the parcel shop. (The tracking provided delayed information and incorrect details, e.g. supposedly a total of 2 unsuccessful delivery attempts, during which I was definitely at home, EXTRA to receive the delivery in a timely manner, or not to miss it. Kind regards.
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Response from Deutschland Inkontinenz
Good day,
We are sorry to hear about your dissatisfaction, which we can understand very well.
As you can surely understand, we are not responsible for you forgetting the house number. However, if you inform us in time, we can pass this on to the carrier before delivery (without certainty that the information will actually be forwarded to the carrier).
Regarding the incorrect delivery by DPD, a complaint has been filed so that this does not happen again in the future.
We apologize for the inconvenience caused. However, we would like to inform you that this situation is beyond our control.
Best regards,
Germany Incontinence.
We are sorry to hear about your dissatisfaction, which we can understand very well.
As you can surely understand, we are not responsible for you forgetting the house number. However, if you inform us in time, we can pass this on to the carrier before delivery (without certainty that the information will actually be forwarded to the carrier).
Regarding the incorrect delivery by DPD, a complaint has been filed so that this does not happen again in the future.
We apologize for the inconvenience caused. However, we would like to inform you that this situation is beyond our control.
Best regards,
Germany Incontinence.
S
Rating: 5 out of 5
Everything has always been optimal so far
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E
Rating: 5 out of 5
Fast and correct delivery Good products
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K
Rating: 5 out of 5
OK
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I
Rating: 5 out of 5
Neutral packaging is robust and protects delivery from damage
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