/10
★★★★★
based on 811 reviews published
★★★★★
based on 811 reviews published
Latest customer reviews
4
/5
★★★★☆
The prices in the shop are really great. The only downside was that the order was split into 3 different deliveries and arrived on different days. Also, the delivery time was longer than expected due to shipping from Belgium.
Verifizierter Käufer
Translated review
1
/5
★☆☆☆☆
Online order on 9.6.22, paid on the same day with PayPal. After 3 weeks nothing happened. PayPal stated that the money had not yet been retrieved. The phone call ended in nothing. The email stated that they would check the process. We then transferred again. After another 6 days, we finally received information about the shipment. The package finally arrived on 16.7.22, 5 weeks after the order!!!! In the meantime, we had to buy locally for our mother because her supplies were exhausted. There will probably be no more orders with this provider.
Verifizierter Käufer
Translated review
Answer from Deutschland Inkontinenz
Good day, we are sorry to hear that there was a problem with the payment of your order via PayPal. Unfortunately, the problem occurred on PayPal's side and not on ours. Best regards,
5
/5
★★★★★
Very fast delivery, well packaged, real prices
Verifizierter Käufer
Translated review
5
/5
★★★★★
*****
Verifizierter Käufer
Translated review
5
/5
★★★★★
Fast shipping, good goods, prices are also very good. And a great team behind it. Always happy to order again.
Verifizierter Käufer
Translated review
4
/5
★★★★☆
Service, good advice, fast delivery
Verifizierter Käufer
Translated review
5
/5
★★★★★
Super fast and uncomplicated delivery, would love to order again!
Verifizierter Käufer
Translated review
5
/5
★★★★★
Fast delivery, low price.
Verifizierter Käufer
Translated review
2
/5
★★☆☆☆
The goods are top quality and the price is great, nothing to complain about! But: The 2-3 days delivery time advertised is a joke. 2-3 weeks is more accurate. Additionally, there was no information about delays at all. After 2 weeks, the status finally changed to 'shipped', but it took another 3 days to send the data to DHL... It's not a problem in itself if you know and are informed beforehand, but unfortunately, I have to deduct some stars for that. This is a product that may be needed quickly, which is why I ordered here due to the promise of fast shipping.
Verifizierter Käufer
Translated review
Answer from Deutschland Inkontinenz
Good day, we are sorry to hear that the delivery of your order has been delayed. We do actually deliver within 2 to 3 working days. We will therefore initiate an investigation with the shipping company to find out what happened. Best regards,
5
/5
★★★★★
The package tracking did not work at first. Only when switching to DHL Germany did it start working. Please note this in the future. Otherwise, there is nothing to complain about the service.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Fast delivery. Packet in very solid and good condition
Verifizierter Käufer
Translated review
5
/5
★★★★★
Very fair price and fast delivery. Very quick and friendly response to my complaint.
Verifizierter Käufer
Translated review
5
/5
★★★★★
We have been ordering in this shop for several years for our daughter's incontinence products and are very satisfied and can recommend it without reservation. Easy menu navigation in the shop, very fast delivery, and we are always very satisfied with the goods.
Verifizierter Käufer
Translated review
5
/5
★★★★★
My grandchild is a 14-year-old boy, 178 cm tall and severely disabled. Until now, it was hardly possible to go swimming with him - now, thanks to the swim diapers, it is possible.
Verifizierter Käufer
Translated review
4
/5
★★★★☆
No neutral packaging, tracking only in English.
Verifizierter Käufer
Translated review
5
/5
★★★★★
No improvements needed, everything went smoothly. Fast processing, normal shipping. Please keep it up.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Everything was great except the PayPal payment went too quickly; I clicked and it was gone. Had to call to check if everything was okay...
Verifizierter Käufer
Translated review
5
/5
★★★★★
I ordered the items online. Super service and very fast delivery. Would always order here again.
Verifizierter Käufer
Translated review
5
/5
★★★★★
The product itself has great quality, but I ordered the wrong (too large) size.
Verifizierter Käufer
Translated review
4
/5
★★★★☆
Product stock availability good, delivery adequate, and when adding small items to the larger packages please mark which package they are in. Regards ***
Verifizierter Käufer
Translated review
5
/5
★★★★★
Great products, great service. Thank you.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Good quality and good price, fast shipping.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Unfortunately, the delivery was delayed, and the delivery person just left a card in the mailbox. We then had to pick up the package at the post office.
Verifizierter Käufer
Translated review
5
/5
★★★★★
The price is very good, but the delivery time was a bit long. .....I will still order again if the price is right. Neutral shipping should not cost more!
Verifizierter Käufer
Translated review
5
/5
★★★★★
Very good service. Thank you.
Verifizierter Käufer
Translated review
4
/5
★★★★☆
The packaging should be more discreet! The whole neighborhood doesn't need to know what's inside!!!!
Verifizierter Käufer
Translated review
5
/5
★★★★★
Everything is okay and went quickly.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Quick response.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Affordable item, fast delivery, would gladly order again.
Verifizierter Käufer
Translated review
5
/5
★★★★★
Fast delivery.
Verifizierter Käufer
Translated review