★★★★★
based on 1201 reviews published
Latest customer reviews
Good quality, fast delivery
Fast and reliable delivery - I am very satisfied
Top service and clear in the order. Diapers were delivered perfectly packaged. Finally, I found someone who offers Tena Pants in XXS. I couldn't find them anywhere else. These pants fit like a glove and nothing leaks out. I ordered them for my 9-year-old daughter.
The shipping costs are a bit too high.
Very unprofessional, I still have not received my order that I placed 6 weeks ago (unfortunately I chose prepayment and transferred the money). Very poor customer service, emails are not answered and they are not reachable by phone. After 4 weeks I received an email that the goods were shipped, unfortunately without a tracking number and thus not traceable!!!! I can only advise => STAY AWAY FROM THIS SELLER
Discrete packaging could be improved, the tape holding the box together generally is coming undone and corners are torn by the time it arrives. I'm also not sure the air-filled bags inside are helping much, the box is still generally very compressible as they just kinda squish past each other inside. In this case the packaging was so bad my mail carrier had to send it to a special facility for not meeting their requirements, and then I had to chase it for a few weeks to finally get it. Otherwise, products are generally great! No complaints there.
The prices and selection are good. The service is actually good, unless you have a holiday. Then it is underground. The payment options need significant improvement. Not feasible for older people and they are ultimately your business.
Always excellent
The product itself is okay, but the return process is unacceptable. ***€ for returns to Belgium is customer unfriendly. If not free returns, then at least not particularly expensive abroad.
Unfortunately, I found the delivery time very long. Otherwise, the goods were okay.
Hi, This is the second time we purchased from Deutschland Inkontinenz, the prices are very good compared to Ireland. The selection of products and option of discreet packaging is fantastic. The company is excellent, the only issue is the packaging is not strong enough to travel across Europe. The tape becomes slightly undone and one of the boxes was cracked open and you could see the personal products inside. The driver would have got a good look inside, luckily this did not cause embarrassment at home as everyone is aware of the products. I wish the packaging was improved for long distance shipping. Thank you
*****
Fast delivery, very good absorbent diapers, good for people who cannot change often. The neutral packaging was not good. The package was half open, so my neighbors now also know what underwear I wear. Not good.
Overall great experience! Helped me sort out my orders.
Easy to order on the website, detailed description of the product and fast delivery
I have no problems! The service is fast and you get what you need!!
Very fast shipping, uncomplicated processing. The package was shipped neutrally.
After several orders, I am fully satisfied from ordering to delivery.
We have paid for home delivery but we did not receive our order at home, we had to pick it up at some service place. SAD!
Postage is very quick with discreet packaging. The website is very easy to navigate.
I am also a loyal customer. Always fast delivery and the selection is very good. Prices are really affordable. A bulk discount would be desirable (when purchasing a larger quantity of a product). There is also the option of discreet packaging for a small additional fee! I can only recommend the shop.
Very good prices - fast discreet delivery - I am super satisfied - THANK YOU!
Very prompt service.
In my last order, incontinence pants were not shipped in a neutral box!
*****
Problem-free ordering process, prompt shipping and fair prices
Minimal ordering effort, maximum product quality and shipping process.
Fast delivery.
Easy ordering option, diverse. Fast delivery. Very satisfied with the products. Thank you.
Quality, price, shipping recommended
*****
Very impressed, all products & sizes I needed on one website and very good prices. It was a drama-free transaction with fast shipping to Ireland. Wish I found this website sooner!!!! I will definitely use the website again and highly recommend it to others who are thinking of ordering from Ireland. Thanks
*****
Shipping is way too slow. Website interface seems untrustworthy
The delivery was fast, but the delivered device did not work. Several calls to customer service until someone was reached. Service staff could not speak German or English. Had to call several times until someone with German skills was reached. Information: Problem will be forwarded. 4 days later notification that a return label will be issued. Until today (another 2 days have passed) no return label received. No response to emails. I am fed up with incontinence from Germany. I cannot recommend it further.
I ordered goods from this provider for the first time and I am very satisfied with the processing. Everything was consistent and was delivered quickly. Therefore, I am very satisfied.
Everything is perfect. Fast delivery.
Searched a long time for suitable material and found it here, I am very satisfied 👍
Everything went super well.
Super service and excellent product. I am super pleased with my masks. They are a good fit and light too.