★★★★★
based on 1035 reviews published
Latest customer reviews
The shipping was fast, but the delivery arrived with a week's delay. I at least do not hoard incontinence materials at home, but order as needed. If the promised delivery date is not met, that is bad. Although the problem was certainly with the transport service provider. In the end, it was still my problem.
we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
Super diapers, I like them, hope the price stays the same!
Perfect diapers. Fast and uncomplicated delivery
Everything went well. Just as expected. Good price, highly recommend.
Good and cheap plus fast delivery
-The best adhesive pads!!
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Ordering process went smoothly, goods as ordered, but I had to wait 10 days until I received the goods. Therefore, no full rating. Next time I need to consider the delivery time.
Everything is correct.
Everything went very well, thank you!
Delivery took 2! weeks! Such delivery times should be clearly indicated by a business.
we thank you for your feedback, but we regret your dissatisfaction, which we completely understand.
Due to a high number of orders, there have been some delays for which we apologize.
We are doing everything we can to ensure that such inconveniences do not occur in the future.
Best regards,
Germany Incontinence.
As usual it took some time to be delivered but that's OK. I planned for that.
Everything went very well.
Everything's great
Perfect, thank you
Everything went great from ordering to delivery! Affordable! Item as described! Arrived undamaged!
There is nothing to complain about.
Everything is great, and delivered quickly... Thank you, gladly again..
Delivery Top Service Top
Quick and easy to order. Nice with delivery to the address
Perfect! Fast delivery.
Everything was very good. Thank you very much. I would gladly order again
Ordered and delivered the next day, it can't be faster!
I have only received 1 out of 7 ordered packages so far. Unfortunately, no feedback on my email either.
We are very sorry that your order has been delayed. It seems that the carrier had some issues with the delivery of your order.
If you have not yet received a delivery, could you please complain via email to [email protected].
On June 17, we responded to your last email from June 16.
We apologize for the inconveniences that have arisen for us, although they were beyond our control.
Best regards,
Germany Incontinence.
Smooth process
The delivery is standard in terms of time. It would be sensible if new customers could take advantage of a consultation. My product was a flop. I might save several wrong purchases. Even if it would cost a bit more.
I have not yet received my complete already paid delivery despite the delivery note.
Super
Thank you, gladly again. Best regards
Everything works wonderfully
The items are satisfactory. The delivery via DPD is not at all. But if the house number is missing, this can only be partially blamed on DPD. With my call on the day of the promised delivery, June 10, to DPD, this could be corrected. However, the tracking leaves much to be desired, on one hand, on the other hand, despite another call on Wednesday, June 11, I was finally able to receive the item, but ONLY on Friday afternoon at the parcel shop. (The tracking provided delayed information and incorrect details, e.g. supposedly a total of 2 unsuccessful delivery attempts, during which I was definitely at home, EXTRA to receive the delivery in a timely manner, or not to miss it. Kind regards.
We are sorry to hear about your dissatisfaction, which we can understand very well.
As you can surely understand, we are not responsible for you forgetting the house number. However, if you inform us in time, we can pass this on to the carrier before delivery (without certainty that the information will actually be forwarded to the carrier).
Regarding the incorrect delivery by DPD, a complaint has been filed so that this does not happen again in the future.
We apologize for the inconvenience caused. However, we would like to inform you that this situation is beyond our control.
Best regards,
Germany Incontinence.
Everything has always been optimal so far
Fast and correct delivery Good products
OK
Neutral packaging is robust and protects delivery from damage
All good! Happy to do it again!
A Great quality with a great price! Thank you!
As always, top quality at a top price and very good customer service
Everything is great.
Very fast and prompt service.