/10
★★★★★
based on 328 published reviews
★★★★★
based on 328 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The quality is not the same on both items. Disappointed because one seems less solid than the other.
Gérald L.
purchased on 21/11/2023
Translated review Answer from Djoliba
Hello Gérald,
We regret to inform you that you were not satisfied with the quality of one of the items in your order.
We suggest you contact Christophe so that he can find a solution to your dissatisfaction.
Best regards,
We regret to inform you that you were not satisfied with the quality of one of the items in your order.
We suggest you contact Christophe so that he can find a solution to your dissatisfaction.
Best regards,
3/5
★★★☆☆
It would appear that the Tibetan bell is not entirely made of the 7 metals mentioned, according to the sound it produces... Listening in the store remains a must!
Yannick S.
purchased on 11/11/2023
Translated review Answer from Djoliba
Hello Yannick,
Thank you for your comments.
We would like to inform you that our investigations have led us to conclude that the bells are made of tin and copper.
We will therefore modify all the product sheets concerned as soon as possible.
With kind regards,
Thank you for your comments.
We would like to inform you that our investigations have led us to conclude that the bells are made of tin and copper.
We will therefore modify all the product sheets concerned as soon as possible.
With kind regards,
3/5
★★★☆☆
Worm-eaten instrument and loose tip with pearl leakage, too bad
Pascal L.
purchased on 17/10/2023
Translated review3/5
★★★☆☆
Good product, except that I think it's a pity that there is a perforation in a first choice buffalo hide, 30 cm from the edge! I had some loss... Otherwise good quality, thank you.
Coralie D.
purchased on 08/05/2023
Translated review3/5
★★★☆☆
I got my cuica skin contemporanea twisted
Bastien V.
purchased on 01/04/2023
Translated review2/5
★★☆☆☆
The pick-up service at the store is not good. It's good to know when you can pick up the instrument
Jon Z.
purchased on 23/02/2023
Translated review Answer from Djoliba
Hello Mr. Zabaleta,
we apologize for this bad experience. Indeed, we usually notify our customers when the ordered article is available in the store but not this time. It is a human error and we are sorry for it.
Please be assured that we are doing everything possible to avoid such mistakes in the future. In the meantime, our sales department will contact you to propose a compensation for the inconvenience caused.
Sincerely
The Djoliba team
we apologize for this bad experience. Indeed, we usually notify our customers when the ordered article is available in the store but not this time. It is a human error and we are sorry for it.
Please be assured that we are doing everything possible to avoid such mistakes in the future. In the meantime, our sales department will contact you to propose a compensation for the inconvenience caused.
Sincerely
The Djoliba team