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R
Rating: 5 out of 5
Very responsive to customer feedback
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 4 and 5 stars
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Rating: 5 out of 5
Everything was perfect from ordering to delivery perfect
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F
Rating: 5 out of 5
Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?
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E
Rating: 5 out of 5
Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.
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D
Rating: 5 out of 5
The package very well packed fast delivery you are professionals Thank you
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E
Rating: 4 out of 5
Very well, thank you very much
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S
Rating: 5 out of 5
Competitive price, fast delivery, impeccable product I highly recommend
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B
Rating: 5 out of 5
Fast delivery, phone exchanges completely satisfactory.
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V
Rating: 5 out of 5
Very fast shipping following the order. Kudos for the highly appreciated efficiency!
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C
Rating: 4 out of 5
.
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K
Rating: 5 out of 5
very effective and 100% satisfied
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J
Rating: 5 out of 5
Nothing to complain about, perfect
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J
Rating: 5 out of 5
Good communication, fast shipping, fair price, everything is perfect
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M
Rating: 5 out of 5
Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.
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F
Rating: 5 out of 5
order processed very quickly, I received the battery the day after my order.
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F
Rating: 5 out of 5
Perfectly executed
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R
Rating: 5 out of 5
Everything is fine, good advice!
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N
Rating: 5 out of 5
Very good. Order as requested. Really fast delivery. Thank you.
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S
Rating: 5 out of 5
I had been looking for a solution to my problem for months. Thank you Doctibike for the advice, efficiency, and speed. Everything is running smoothly again! Just to simplify, it would be good to recommend changing the charger when you change the battery. We could do everything at once.
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D
Rating: 5 out of 5
Quality package and compliant product
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F
Rating: 5 out of 5
Speed
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C
Rating: 4 out of 5
Everything went perfectly. The battery is as described and was delivered within 3 days.
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M
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Very fast delivery Fits perfectly to my bike
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S
Rating: 5 out of 5
Fast delivery and battery that works on my bike cheaper than offered by Intersport
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U
Rating: 5 out of 5
Very professional and fast delivery.
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C
Rating: 5 out of 5
Very serious company, very friendly and competent staff. I recommend
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M
Rating: 4 out of 5
fast
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C
Rating: 5 out of 5
Fast Delivery I recommend 200%
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G
Rating: 5 out of 5
Good advice, standard prices, very fast delivery, I recommend Doctibike
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A
Rating: 5 out of 5
Battery finally arrived in Morocco no problem everything is fine thank you
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L
Rating: 5 out of 5
Order received late by the carrier and arrived well at destination.
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P
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good welcome on site.
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D
Rating: 5 out of 5
Communication and speed in exceptional delivery
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S
Rating: 5 out of 5
I ordered a battery for my Giant bike (ENTOUR E+1 LDS YAL 300W NX7 U M GR) to replace the original battery (EnergyPack300 244M36300R-01V). Everything works very well. However, as mentioned in a previous comment: the small downside concerns the compatibility of the charge indicator whose high light blinks constantly limiting the knowledge of the charge level. Given the price difference with a non-generic battery, I am willing to accept this, and I am therefore very satisfied with my purchase! Customer service is top-notch and very responsive.
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C
Rating: 5 out of 5
Very good service Package received in 3 days And a bike ready for 5 years with a new battery
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N
Rating: 5 out of 5
Works perfectly, shipping without issues
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C
Rating: 4 out of 5
RAS, product corresponding to the request, fast service
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J
Rating: 5 out of 5
Fast delivery and product according to my order
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