English 
M
Rating: 4 out of 5
Despite the long wait for delivery from the factory, I always received quick responses to my emails. The company also suggested refunding the paid amount.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Fast.
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T
Rating: 5 out of 5
Thank you for this replacement battery that gives new life to my electric bike!
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F
Rating: 5 out of 5
Good communication. Perfect article and fast shipping. Thank you Doctibike
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D
Rating: 4 out of 5
Very good. The people are very nice on the phone. Very good contact thank you
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G
Rating: 5 out of 5
Impeccable
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L
Rating: 5 out of 5
Perfect and friendly
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R
Rating: 5 out of 5
Fast delivery and item matching the description. Perfect.
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D
Rating: 5 out of 5
Fast and compliant delivery. Perfect for me.
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Well received by your operator I am refunded everything is ok
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S
Rating: 5 out of 5
Fast and compliant
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T
Rating: 5 out of 5
Deadlines met and battery working.
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I
Rating: 5 out of 5
Thank you very much! Also for your impeccable shipping speed :-)
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T
Rating: 5 out of 5
Serious company nothing to say
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S
Rating: 5 out of 5
Order delivered on time
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M
Rating: 5 out of 5
not yet tested over long distance for now everything works correctly
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J
Rating: 5 out of 5
Certainly one of the most serious establishments I have known since I have been ordering bicycle equipment and this for a very very long time
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L
Rating: 5 out of 5
Very serious company, it must continue like this. Best regards cod&bike
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A
Rating: 5 out of 5
Order delivered on time and in accordance with my order, I recommend this house
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K
Rating: 5 out of 5
Thank you for the responsiveness of your teams and the quality of your advice.
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G
Rating: 5 out of 5
I found the battery that was impossible to find in Italy.. a good price, excellent packaging, arrived in 4 days VERY SATISFIED WITH THE SERVICE THANK YOU
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L
Rating: 5 out of 5
fast and compliant delivery. Professional staff. Return policy in line with commitments. I recommend the site
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F
Rating: 5 out of 5
The purchase and delivery went according to the conditions displayed on the site (deadline, battery condition, packaging). I recommend
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F
Rating: 5 out of 5
Stupendous, fast, and efficient.
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R
Rating: 5 out of 5
Excellent service
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R
Rating: 4 out of 5
Very happy to have been able to repair my battery rather than throw it away. However, a small alignment issue means that it now fits a bit difficultly into its base.
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R
Rating: 5 out of 5
Nothing to say... Super fast... battery as expected... unfortunately the next day it was stolen from my bike while it was locked
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F
Rating: 5 out of 5
Good quality product, easy to find on the site and fast delivery
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C
Rating: 4 out of 5
very good contact
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A
Rating: 5 out of 5
Impeccable service, from the first contact to delivery
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S
Rating: 5 out of 5
FAST AND QUALITY PRODUCT.
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L
Rating: 5 out of 5
Fast and efficient!
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N
Rating: 5 out of 5
Ultra-efficient service! Once the diagnosis is established, the path is clear and the refurbishment was done very professionally. As a result, my first outing confirmed the proper functioning of the battery at an optimal level. I highly recommend it! Stop waste, long live repair!
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A
Rating: 5 out of 5
Serious site, order as described and delivered quickly.
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C
Rating: 5 out of 5
Fast and careful shipping
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F
Rating: 5 out of 5
At the level of the best market prices, easy ordering, fast delivery to a pickup point, new battery (Bosch powerpack 400) in perfect condition and fully functional. Very happy to have chosen this site!
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Y
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Package arrived well, corresponding to my request.
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